>With the increase in virus activity during the last week maybe we reached
>the MAXATONCE       4  and it didn't 'wait' for the 5th?

That wouldn't be it.  With the MAXATONCE setting, Declude will wait for 
other scanner processes to finish, and then it will scan the E-mail.  You 
can check to see if the file was scanned by first checking the IMail log to 
find out the queue file name, and cross-reference it with the queue file 
name in the Declude Virus log (which should have "Virus Free" if the 
scanner reported no virus; if that message isn't there, you should check 
for a C:\Declude.gp1 or C:\Declude.gp2 file and send them to me if they exist).
                                          -Scott

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