RE: [Declude.Virus] Database error after upgrading

2009-07-03 Thread Harry Vanderzand
I paid for it yesterday at 4pm and have not received anything yet.

How do I get the software etc?

Thank you

Harry Vanderzand
Intown Internet
117 Ruskview Road
Kitchener, ON, N2M 4S1
519-741-1222


-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: June-25-09 3:26 PM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] Database error after upgrading


Declude has never had support for reading the SQL database in Imail. I don't
know your setup, but many times based on the registry, Declude would be
using the old system either the txt file or the later MS Access DB. We are
now adding the addition SQL, which should be available pretty soon.

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com




-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
Rogers
Sent: Thursday, June 25, 2009 3:19 PM
To: declude.virus@declude.com
Subject: Re: [Declude.Virus] Database error after upgrading

1. We've been using MS SQL Server for years for our user/mailbox list 
(using the External Database option in Imail).  Which database are you 
referencing?  The user list database, or the contact database?  There 
weren't any changes to the user SQL Server database tables in Imail 11 
as far as I know.  And if you're referencing the contact database, why 
would that affect AUTOWHITELIST?

2. Great.  I hope a fix comes out soon.  The lack of the AUTOWHITELIST 
combined with two tests that add up to close-to-threshold weights caused 
a lot of legit email to be put into our bulk folders.

Kevin



David Barker wrote:
 Hi Kevin.

 1. If you are using the IMail MS SQL database this is different to their
 previous version MS Access database, we are in the process of coding and
 testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if
you
 have the option to use the old MS Access database in Imail or if it is
just
 MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or
 you have to wait for our release.

 2. We are currently also looking into this issue to determine what exactly
 is causing this and if it is legitimate or a problem with IMail new
format.


 David Barker
 VP Operations Declude
 Your Email security is our business
 978.499.2933 office
 978.988.1311 fax
 dbar...@declude.com



 -Original Message-
 From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
 Rogers
 Sent: Thursday, June 25, 2009 2:35 PM
 To: declude.virus@declude.com
 Subject: Re: [Declude.Virus] Database error after upgrading

 So I emailed David about this issue and he had me turn off AUTOWHITELIST 
 and that seemed to get rid of the error.  It seems that Imail 11 changed 
 the database it uses for contacts and this is why Declude was generating 
 that error. 

 But I'd really like to turn AUTOWHITELIST back on. 

 And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS 
 tests so I've had to reduce their weights for the time being.  Has 
 anyone seen this or have any ideas how to correct?

 Thanks.


 Kevin Rogers wrote:
   
 I upgraded to 4.6.35 because of the AVG scanner issue, but now in my 
 declude logs I am seeing error messages like this:

 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = 
 ['(unknown)' is not a valid path.  Make sure that the path name is 
 spelled correctly and that you are connected to the server on which 
 the file resides.
 Driver's SQLSetConnectAttr failed
 ]

 I didn't have these errors before my upgrade.  Any ideas?



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



 



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



   



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.






---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



RE: [Declude.Virus] Database error after upgrading

2009-07-03 Thread Harry Vanderzand
Sorry I just saw the e-mail

Thank you

Harry Vanderzand
Intown Internet
117 Ruskview Road
Kitchener, ON, N2M 4S1
519-741-1222


-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: June-25-09 3:26 PM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] Database error after upgrading


Declude has never had support for reading the SQL database in Imail. I don't
know your setup, but many times based on the registry, Declude would be
using the old system either the txt file or the later MS Access DB. We are
now adding the addition SQL, which should be available pretty soon.

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com




-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
Rogers
Sent: Thursday, June 25, 2009 3:19 PM
To: declude.virus@declude.com
Subject: Re: [Declude.Virus] Database error after upgrading

1. We've been using MS SQL Server for years for our user/mailbox list 
(using the External Database option in Imail).  Which database are you 
referencing?  The user list database, or the contact database?  There 
weren't any changes to the user SQL Server database tables in Imail 11 
as far as I know.  And if you're referencing the contact database, why 
would that affect AUTOWHITELIST?

2. Great.  I hope a fix comes out soon.  The lack of the AUTOWHITELIST 
combined with two tests that add up to close-to-threshold weights caused 
a lot of legit email to be put into our bulk folders.

Kevin



David Barker wrote:
 Hi Kevin.

 1. If you are using the IMail MS SQL database this is different to their
 previous version MS Access database, we are in the process of coding and
 testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if
you
 have the option to use the old MS Access database in Imail or if it is
just
 MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or
 you have to wait for our release.

 2. We are currently also looking into this issue to determine what exactly
 is causing this and if it is legitimate or a problem with IMail new
format.


 David Barker
 VP Operations Declude
 Your Email security is our business
 978.499.2933 office
 978.988.1311 fax
 dbar...@declude.com



 -Original Message-
 From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
 Rogers
 Sent: Thursday, June 25, 2009 2:35 PM
 To: declude.virus@declude.com
 Subject: Re: [Declude.Virus] Database error after upgrading

 So I emailed David about this issue and he had me turn off AUTOWHITELIST 
 and that seemed to get rid of the error.  It seems that Imail 11 changed 
 the database it uses for contacts and this is why Declude was generating 
 that error. 

 But I'd really like to turn AUTOWHITELIST back on. 

 And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS 
 tests so I've had to reduce their weights for the time being.  Has 
 anyone seen this or have any ideas how to correct?

 Thanks.


 Kevin Rogers wrote:
   
 I upgraded to 4.6.35 because of the AVG scanner issue, but now in my 
 declude logs I am seeing error messages like this:

 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = 
 ['(unknown)' is not a valid path.  Make sure that the path name is 
 spelled correctly and that you are connected to the server on which 
 the file resides.
 Driver's SQLSetConnectAttr failed
 ]

 I didn't have these errors before my upgrade.  Any ideas?



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



 



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



   



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.






---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



RE: [Declude.Virus] Database error after upgrading

2009-07-03 Thread Harry Vanderzand
Sorry about that. Too many balls in the air this morning and I just realized
that I replied to the wrong e-mail

Thank you

Harry Vanderzand
Intown Internet
117 Ruskview Road
Kitchener, ON, N2M 4S1
519-741-1222


-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Harry
Vanderzand
Sent: July-03-09 10:15 AM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] Database error after upgrading


Sorry I just saw the e-mail

Thank you

Harry Vanderzand
Intown Internet
117 Ruskview Road
Kitchener, ON, N2M 4S1
519-741-1222


-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of David
Barker
Sent: June-25-09 3:26 PM
To: declude.virus@declude.com
Subject: RE: [Declude.Virus] Database error after upgrading


Declude has never had support for reading the SQL database in Imail. I don't
know your setup, but many times based on the registry, Declude would be
using the old system either the txt file or the later MS Access DB. We are
now adding the addition SQL, which should be available pretty soon.

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com




-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
Rogers
Sent: Thursday, June 25, 2009 3:19 PM
To: declude.virus@declude.com
Subject: Re: [Declude.Virus] Database error after upgrading

1. We've been using MS SQL Server for years for our user/mailbox list 
(using the External Database option in Imail).  Which database are you 
referencing?  The user list database, or the contact database?  There 
weren't any changes to the user SQL Server database tables in Imail 11 
as far as I know.  And if you're referencing the contact database, why 
would that affect AUTOWHITELIST?

2. Great.  I hope a fix comes out soon.  The lack of the AUTOWHITELIST 
combined with two tests that add up to close-to-threshold weights caused 
a lot of legit email to be put into our bulk folders.

Kevin



David Barker wrote:
 Hi Kevin.

 1. If you are using the IMail MS SQL database this is different to their
 previous version MS Access database, we are in the process of coding and
 testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if
you
 have the option to use the old MS Access database in Imail or if it is
just
 MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or
 you have to wait for our release.

 2. We are currently also looking into this issue to determine what exactly
 is causing this and if it is legitimate or a problem with IMail new
format.


 David Barker
 VP Operations Declude
 Your Email security is our business
 978.499.2933 office
 978.988.1311 fax
 dbar...@declude.com



 -Original Message-
 From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
 Rogers
 Sent: Thursday, June 25, 2009 2:35 PM
 To: declude.virus@declude.com
 Subject: Re: [Declude.Virus] Database error after upgrading

 So I emailed David about this issue and he had me turn off AUTOWHITELIST 
 and that seemed to get rid of the error.  It seems that Imail 11 changed 
 the database it uses for contacts and this is why Declude was generating 
 that error. 

 But I'd really like to turn AUTOWHITELIST back on. 

 And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS 
 tests so I've had to reduce their weights for the time being.  Has 
 anyone seen this or have any ideas how to correct?

 Thanks.


 Kevin Rogers wrote:
   
 I upgraded to 4.6.35 because of the AVG scanner issue, but now in my 
 declude logs I am seeing error messages like this:

 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = 
 ['(unknown)' is not a valid path.  Make sure that the path name is 
 spelled correctly and that you are connected to the server on which 
 the file resides.
 Driver's SQLSetConnectAttr failed
 ]

 I didn't have these errors before my upgrade.  Any ideas?



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



 



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



   



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



---
This E-mail came from the Declude.Virus mailing list

Re: [Declude.Virus] Database error after upgrading

2009-06-25 Thread Kevin Rogers
So I emailed David about this issue and he had me turn off AUTOWHITELIST 
and that seemed to get rid of the error.  It seems that Imail 11 changed 
the database it uses for contacts and this is why Declude was generating 
that error. 

But I'd really like to turn AUTOWHITELIST back on. 

And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS 
tests so I've had to reduce their weights for the time being.  Has 
anyone seen this or have any ideas how to correct?


Thanks.


Kevin Rogers wrote:
I upgraded to 4.6.35 because of the AVG scanner issue, but now in my 
declude logs I am seeing error messages like this:


06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = 
['(unknown)' is not a valid path.  Make sure that the path name is 
spelled correctly and that you are connected to the server on which 
the file resides.

Driver's SQLSetConnectAttr failed
]

I didn't have these errors before my upgrade.  Any ideas?



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.







---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



RE: [Declude.Virus] Database error after upgrading

2009-06-25 Thread Katie LaSalle-Lowery
I'm experiencing both problems but have fixes for neither and am pretty
discouraged.  I would, likewise, very much like to have autowhitelisting
working.

Katie LaSalle-Lowery
ka...@centric.net
Centric Internet Services
1410 Reserve St.
Missoula, MT 59801
ph (406)549-3337
fax (406)721-3438
www.centric.net


-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
Rogers
Sent: Thursday, June 25, 2009 12:35 PM
To: declude.virus@declude.com
Subject: Re: [Declude.Virus] Database error after upgrading

So I emailed David about this issue and he had me turn off AUTOWHITELIST 
and that seemed to get rid of the error.  It seems that Imail 11 changed 
the database it uses for contacts and this is why Declude was generating 
that error. 

But I'd really like to turn AUTOWHITELIST back on. 

And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS 
tests so I've had to reduce their weights for the time being.  Has 
anyone seen this or have any ideas how to correct?

Thanks.


Kevin Rogers wrote:
 I upgraded to 4.6.35 because of the AVG scanner issue, but now in my 
 declude logs I am seeing error messages like this:

 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = 
 ['(unknown)' is not a valid path.  Make sure that the path name is 
 spelled correctly and that you are connected to the server on which 
 the file resides.
 Driver's SQLSetConnectAttr failed
 ]

 I didn't have these errors before my upgrade.  Any ideas?



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.






---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.





---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



RE: [Declude.Virus] Database error after upgrading

2009-06-25 Thread David Barker
Hi Kevin.

1. If you are using the IMail MS SQL database this is different to their
previous version MS Access database, we are in the process of coding and
testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if you
have the option to use the old MS Access database in Imail or if it is just
MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or
you have to wait for our release.

2. We are currently also looking into this issue to determine what exactly
is causing this and if it is legitimate or a problem with IMail new format.


David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com



-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
Rogers
Sent: Thursday, June 25, 2009 2:35 PM
To: declude.virus@declude.com
Subject: Re: [Declude.Virus] Database error after upgrading

So I emailed David about this issue and he had me turn off AUTOWHITELIST 
and that seemed to get rid of the error.  It seems that Imail 11 changed 
the database it uses for contacts and this is why Declude was generating 
that error. 

But I'd really like to turn AUTOWHITELIST back on. 

And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS 
tests so I've had to reduce their weights for the time being.  Has 
anyone seen this or have any ideas how to correct?

Thanks.


Kevin Rogers wrote:
 I upgraded to 4.6.35 because of the AVG scanner issue, but now in my 
 declude logs I am seeing error messages like this:

 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = 
 ['(unknown)' is not a valid path.  Make sure that the path name is 
 spelled correctly and that you are connected to the server on which 
 the file resides.
 Driver's SQLSetConnectAttr failed
 ]

 I didn't have these errors before my upgrade.  Any ideas?



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.






---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



Re: [Declude.Virus] Database error after upgrading

2009-06-25 Thread Kevin Rogers
1. We've been using MS SQL Server for years for our user/mailbox list 
(using the External Database option in Imail).  Which database are you 
referencing?  The user list database, or the contact database?  There 
weren't any changes to the user SQL Server database tables in Imail 11 
as far as I know.  And if you're referencing the contact database, why 
would that affect AUTOWHITELIST?


2. Great.  I hope a fix comes out soon.  The lack of the AUTOWHITELIST 
combined with two tests that add up to close-to-threshold weights caused 
a lot of legit email to be put into our bulk folders.


Kevin



David Barker wrote:

Hi Kevin.

1. If you are using the IMail MS SQL database this is different to their
previous version MS Access database, we are in the process of coding and
testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if you
have the option to use the old MS Access database in Imail or if it is just
MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or
you have to wait for our release.

2. We are currently also looking into this issue to determine what exactly
is causing this and if it is legitimate or a problem with IMail new format.


David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com



-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
Rogers
Sent: Thursday, June 25, 2009 2:35 PM
To: declude.virus@declude.com
Subject: Re: [Declude.Virus] Database error after upgrading

So I emailed David about this issue and he had me turn off AUTOWHITELIST 
and that seemed to get rid of the error.  It seems that Imail 11 changed 
the database it uses for contacts and this is why Declude was generating 
that error. 

But I'd really like to turn AUTOWHITELIST back on. 

And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS 
tests so I've had to reduce their weights for the time being.  Has 
anyone seen this or have any ideas how to correct?


Thanks.


Kevin Rogers wrote:
  
I upgraded to 4.6.35 because of the AVG scanner issue, but now in my 
declude logs I am seeing error messages like this:


06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = 
['(unknown)' is not a valid path.  Make sure that the path name is 
spelled correctly and that you are connected to the server on which 
the file resides.

Driver's SQLSetConnectAttr failed
]

I didn't have these errors before my upgrade.  Any ideas?



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.








---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



  




---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



RE: [Declude.Virus] Database error after upgrading

2009-06-25 Thread David Barker
Declude has never had support for reading the SQL database in Imail. I don't
know your setup, but many times based on the registry, Declude would be
using the old system either the txt file or the later MS Access DB. We are
now adding the addition SQL, which should be available pretty soon.

David Barker
VP Operations Declude
Your Email security is our business
978.499.2933 office
978.988.1311 fax
dbar...@declude.com




-Original Message-
From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
Rogers
Sent: Thursday, June 25, 2009 3:19 PM
To: declude.virus@declude.com
Subject: Re: [Declude.Virus] Database error after upgrading

1. We've been using MS SQL Server for years for our user/mailbox list 
(using the External Database option in Imail).  Which database are you 
referencing?  The user list database, or the contact database?  There 
weren't any changes to the user SQL Server database tables in Imail 11 
as far as I know.  And if you're referencing the contact database, why 
would that affect AUTOWHITELIST?

2. Great.  I hope a fix comes out soon.  The lack of the AUTOWHITELIST 
combined with two tests that add up to close-to-threshold weights caused 
a lot of legit email to be put into our bulk folders.

Kevin



David Barker wrote:
 Hi Kevin.

 1. If you are using the IMail MS SQL database this is different to their
 previous version MS Access database, we are in the process of coding and
 testing for Declude using MS SQL to use AUTOWHITELIST. I am not sure if
you
 have the option to use the old MS Access database in Imail or if it is
just
 MS SQL, if you can use MS Acccess then Declude AUTOWHITELIST will work or
 you have to wait for our release.

 2. We are currently also looking into this issue to determine what exactly
 is causing this and if it is legitimate or a problem with IMail new
format.


 David Barker
 VP Operations Declude
 Your Email security is our business
 978.499.2933 office
 978.988.1311 fax
 dbar...@declude.com



 -Original Message-
 From: supp...@declude.com [mailto:supp...@declude.com] On Behalf Of Kevin
 Rogers
 Sent: Thursday, June 25, 2009 2:35 PM
 To: declude.virus@declude.com
 Subject: Re: [Declude.Virus] Database error after upgrading

 So I emailed David about this issue and he had me turn off AUTOWHITELIST 
 and that seemed to get rid of the error.  It seems that Imail 11 changed 
 the database it uses for contacts and this is why Declude was generating 
 that error. 

 But I'd really like to turn AUTOWHITELIST back on. 

 And, since the upgrade all emails are failing the DYNHELO and HELOBOGUS 
 tests so I've had to reduce their weights for the time being.  Has 
 anyone seen this or have any ideas how to correct?

 Thanks.


 Kevin Rogers wrote:
   
 I upgraded to 4.6.35 because of the AVG scanner issue, but now in my 
 declude logs I am seeing error messages like this:

 06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = 
 ['(unknown)' is not a valid path.  Make sure that the path name is 
 spelled correctly and that you are connected to the server on which 
 the file resides.
 Driver's SQLSetConnectAttr failed
 ]

 I didn't have these errors before my upgrade.  Any ideas?



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



 



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



 ---
 This E-mail came from the Declude.Virus mailing list.  To
 unsubscribe, just send an E-mail to imail...@declude.com, and
 type unsubscribe Declude.Virus.The archives can be found
 at http://www.mail-archive.com.



   



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.



[Declude.Virus] Database error after upgrading

2009-06-23 Thread Kevin Rogers
I upgraded to 4.6.35 because of the AVG scanner issue, but now in my 
declude logs I am seeing error messages like this:


06/23/2009 00:38:48.986 q8f0c00670096.smd DataBase Error = 
['(unknown)' is not a valid path.  Make sure that the path name is 
spelled correctly and that you are connected to the server on which the 
file resides.

Driver's SQLSetConnectAttr failed
]

I didn't have these errors before my upgrade.  Any ideas?



---
This E-mail came from the Declude.Virus mailing list.  To
unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.Virus.The archives can be found
at http://www.mail-archive.com.