I have been able to replicate the issue without installing additional
extensions. If I install a copy of Ubuntu Gnome 16.04.2 (with a lot of
updates available for it) and keep the app grid (Super+A) open while
installing the latest updates (from the Software Updater or Synaptic) I
was able to
The crash always happens when I enable the Arc Menu extension for Gnome Shell
or after opening the app grid. I've created a bug report about it with a
symbolic stacktrace here:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1716068
I'm guessing that the app icon code in Gnome Shell
*** This bug is a duplicate of bug 1706203 ***
https://bugs.launchpad.net/bugs/1706203
Thanks Daniel! Please let me know if there's anything I can do to help
accelerate the bug fixing process.
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The crash occurs (during the software updates) regardless of whether I
run the "gnome-shell --replace" command. I was only running the command
before installing the software updates (and therefore, before the crash
happened) in one specific session per Ubuntu release in order to get
debug
Thanks for the reply!
I'm not quite sure how to find the bug ID for the report sent in comment
#3. After running the "ubuntu-bug _usr_bin_gnome-shell.1000.crash"
command I saw a dialog asking to either "Examine Locally" or "Continue",
the latter of which I clicked (with the "Send error report"
I've been testing Ubuntu Gnome 16.10 and 17.04 and the same issue happens on
them.
When running "gnome-shell --replace" in a Terminal before preforming the
software updates, I see a "Segmentation fault (core dumped)" error in the
Terminal when the crash happens.
However, the issue never
Thanks for letting me know Daniel! I've entered this command and sent
the error report less than a minute ago.
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https://bugs.launchpad.net/bugs/1716068
Title:
Public bug reported:
When using Ubuntu Gnome 16.04, it is common for gnome-shell to crash
unexpectedly, especially when performing intensive tasks.
I've found that I was able to replicate the error by following these steps:
Download and install a copy of Ubuntu Gnome 16.04.2 in VirtualBox.
Open
I've attached my .crash file updated with a symbolic stack trace (as per
the above guide).
I've found that I was able to replicate the error by following these steps:
Download and install a copy of Ubuntu Gnome 16.04.2 in VirtualBox.
Open a screen displaying App icons in a menu, such as the app
It used to work with Ubuntu 16.04, but after updating to 16.04.3 and the latest
software updates (with the newest version of gnome-software) the issue has
re-appeared again. I can't install any .deb packages anymore.
I was able to replicate this issue on 2 clean VMs, so it's not just my
It used to work with Ubuntu 16.04, but after updating to 16.04.3 and the latest
software updates (with the newest version of gnome-software) the issue has
re-appeared again. I can't install any .deb packages anymore.
I was able to replicate this issue on 2 clean VMs, so it's not just my
After looking into the release history for gnome-software, I found that
the issue might have re-appeared after re-basing gnome-software from
version 3.20.1 to the upstream 3.20.5.
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