14.10 kill signonpluginprocess fixes it ...
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https://bugs.launchpad.net/bugs/1069531
Title:
Cannot login to Empathy after setting up Google online account
To manage
If you're only using your Online Accounts for Empathy integration, try
removing the following 4 packages: evolution-data-server, evolution-
data-server-online-accounts, gnome-contacts, and libfolks-eds25.
Removing these packages seems to have fixed my login issues without any
further need for
For what is worth this issue is still not fixed, and yes killing
signonpluginprocess makes it all magically work. 14.04
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Killing signonpluginprocess worked for me too. 13.10.
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Title:
Cannot login to Empathy after setting up Google online account
I noticed that when it fails to connect to an account, the following
processes keep running until you kill them and then it works. It may
help...
PPID PID STAT COMMAND
...
1 4389 Sl /usr/lib/empathy/empathy-auth-client
1 4395 SLl/usr/bin/signond
4395 4397
I also found this log line in syslog:
Sep 6 13:01:58 XXX signond[4040]:
../../../../src/signond/signondaemon.cpp 360 init Failed to SUID root.
Secure storage will not be available.
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I have the same bug, using Ubuntu 13.04. Killing signonpluginprocess
fixes the issue temporarily. After a disconnection, it doesn't come back
online. I have two accounts: Google (without 2-step verification), and a
facebook account. Sometimes only one fails. Why is it so random?
Removing the
Chow Loong Jins solution worked for me. Killing signonpluginprocess did
the trick.
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Title:
Cannot login to Empathy after
Interestingly, I just noticed that if I kill all signonpluginprocess
instances, and then select available from Empathy's IM status
dropdown, it logs in successfully.
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No, it is not related. I just checked the upstream bug. This seems to be
a different problem. It is working for me right now. Not sure why.
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Is this related to bug #754569?
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https://bugs.launchpad.net/bugs/1069531
Title:
Cannot login to Empathy after setting up Google online account
To manage
I'm affected by this problem. My account is not new, and I do not use
two-factor authentication. The only workaround I've found is to reboot
and hope it works next time, or remove and readd my account in Online
Accounts (and repeat when the problem happens again two or three reboots
later).
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Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: empathy (Ubuntu)
Status: New = Confirmed
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Same problem with 2-step authorization in Ubuntu Precise.
** Changed in: empathy (Ubuntu)
Status: Invalid = New
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Title:
Each time I boot up my computer, Empathy shows that Google account requires
registration. However, the Online Accounts System Setting window does not show
registration being required.
when I select the Available option from the drop down list a few times,
Empathy eventually is able to connect
I have the same problem. I don't need/like to add a google account, I only
need to use it for empathy.
When adding it to ubuntu-online-accounts as a jabber account, in the format
accountname -AT- gmail.com, empathy can't connect and asks for authentication,
the following message is sent to
The same problem.
12.10, clean install.
I have many accounts: Google, Jabber (livejournal.com), Facebook, Yahoo, ICQ,
etc. And problem may appear with each one of them. For now I can't grant access
to Livejournal though yesturday it worked fine. The day before yesturday the
problem was with
Livelournal works now. After removing it from accounts list, cleaning
all links on it in Seahorse, creating account again and changing
properties to use the old SSL protocol. Yesturday it worked fine with
normal SSL/TLS settings.
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Confirmed the bug and the workaround. Note that this also applies to
Facebook IM account.
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Title:
Cannot login to Empathy
I have the same bug. I do not use two factor authentication.
If I run empathy from the command line, I get the following message when
the connection fails:
(empathy:12075): folks-WARNING **: Failed to reach quiescence normally
(0 backends and 1 persona stores still haven't reached quiescence).
Empathy just not working. Google account siccessfull connected, but
empathy doesn't connect to gtalk… I use 2-step authentication.
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All seems fine now, marking as invlaid, as wasn't due to a bug but
rather the account itself.
** Changed in: empathy (Ubuntu)
Status: Incomplete = Invalid
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Ok, mostly sorted now, it was the account.
Although chat from Google+ was possible when logged into the account in
Firefox, the account associated with the non-gmail address started life
as a youtube account, hence it had never been connected to a gmail
account. This seems to be a requirement,
http://support.google.com/a/bin/answer.py?hl=enhlrm=enanswer=182084
It can take up to 10 minutes for a new primary email address to be reflected
throughout the system, 24 hours for domain and personal contact changes to take
effect, and up to 3 days before the user can use Google Talk.
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You
I'm not using 2-factor auth, and the problem was resolved for me by
following Bruno's suggestion, i.e. removing the old googletalk/jabber
account item, and creating/using a new google account item instead (same
username and password).
It seems like the bug is that previously-created google talk
@Rob That solution I suggested doesn't at all implies you should have 2-factor
auth. All 2-factor auth options were between brackets.
What I think happened is that before, online-accounts stored your raw password
and now works by giving itself access via the default Google Auth API. So
people
@Steven - thanks, that makes sense... unfortunately no matter how many
times the accounts are removed and re-added (and the stored credentials
in seahorse deleted), this does not resolve the problem here. Have
created a blank user account on the machine and reproduced the problem.
A different
Could be missing something but believe the solution was:
So the solution seems to be to remove an old Google Account that was
configured with a(n application-specific) password and add a new one with
OAuth2 using your regular password (+ phone code) and allowing Ubuntu to access
your account.
hmm yes thats the latest version
any way that you can attach the empathy debug log the log present above has not
enough info ?
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same error here after upgrade from 12.04 to 12.10, with latest version
of gnome-online-accounts
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Title:
Cannot login to
killing all empathy telepathy processes then lauching empathy-auth-client by
hand gives this error at login :
(empathy-auth-client:3995): empathy-CRITICAL **:
empathy_sasl_auth_google_async: assertion `!tp_str_empty (access_token)' failed
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Empathy in Ubuntu doesn't use gnome-online-accounts but ubuntu-online-
accounts. The gnome-online-accounts are not really used by anything
anymore, and I thought they are no longer on the Settings screen.
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Ok I've got it. In my case, I was using a two-step auth account.
The password configured in empathy was an application-specific password, which
method seems not supported with OAUTH2.
After removing the empathy account and recreating it, I've got the
login/password that clearly specify to not
So the solution seems to be to remove an old Google Account that was
configured with a(n application-specific) password and add a new one
with OAuth2 using your regular password (+ phone code) and allowing
Ubuntu to access your account.
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If some people confirm, this bug is solved. I have no idea how to set
this bug to solved and how to mark a comment as a solution...
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My Gtalk account was configured as a Jabber account on Empathy. I
removed the Jabber account and created a Google account instead. Now
everything works fine.
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Bruno's solution works for me. However this gives me a new problem. I
only want to use Google Talk but creating a 'Google account' instead of
Jabber automatically comes with access to Picase and Google docs.
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You could report to the ubuntu online accounts project that it should be
possible to turn off certain integrations and/or choose specifically what
integration you want.
On Wed, Oct 24, 2012 at 4:16 PM, Sera 1069...@bugs.launchpad.net
wrote:
Bruno's solution works for me. However this gives me a
@borish
is that a full log we need the full log file make a text file and attach it
thanks
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Title:
Cannot login to Empathy
@Steven Roose - I'm not sure that the proposed fix is correct for the
bug that was originally raised, after all I'm not using 2-step
verification. Those who have fixed their problem using the proposed
workaround are using 2-step verification from what I can tell?
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I tried to state my solution for non 2-step verification users as well. I
think previously the Google Login stored a password and now works with
OAuth2 by giving Google access to your account and using an API Key.
On Wed, Oct 24, 2012 at 8:06 PM, Rob Whalley
1069...@bugs.launchpad.netwrote:
I had this problem too. Turned out to be because of the new Online Accounts
feature.
But sometime like 2 weeks ago they released an update for Online Accounts
(Google part) and it was fixed.
I'm on 12.10 and was on the 12.10 beta when the fix came.
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every body having this bug need an update steven is right there is an
update release for the online accounts few days ago.
** Changed in: empathy (Ubuntu)
Status: Confirmed = Incomplete
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I'm using the latest version of the gnome-online-accounts package, and
i'm experiencing this issue.
$ apt-cache policy gnome-online-accounts
gnome-online-accounts:
Installed: 3.6.0-0ubuntu1
Candidate: 3.6.0-0ubuntu1
Version table:
*** 3.6.0-0ubuntu1 0
500
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: empathy (Ubuntu)
Status: New = Confirmed
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I have the same problem. Mine is not a new installation but an upgrade
from 12.04. Empathy had no trouble with Google Chat before the upgrade.
I am using two factor authentication on the Google account. I tried
generating a new application key and entered as password but that did
not fix the
Same problem here after upgrade from 12.04, I am not using 2-factor
authetication.
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Title:
Cannot login to Empathy after
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