[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-11 Thread Daniel van Vugt
Thanks. Unfortunately it seems that crash file is not one of the convenient ones with a readable stack trace built in so we need to submit it for processing. Please run this command on the original machine: ubuntu-bug /path/to/_usr_bin_gnome-shell.1000.crash I am making this bug private while

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-11 Thread Rachel Greenham
It just happened, so attached the crash file that was generated. NB: gnome-shell 3.26.1-0ubuntu2 mutter 3.26.1-1 libmutter-1-0 3.26.1-1 NB: I notice there's also a libmutter-0-0 installed, possibly a hangover from the original zesty install. but ldd $(which gnome-shell) indicates it's linked to

Re: [Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-10 Thread Rachel Greenham
I’m afk today but will try to get this information on Wednesday. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1720149 Title: gnome-shell segv on wake from display or system

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-09 Thread Daniel van Vugt
Rachel, We are tracking hundreds of gnome-shell crashes right now and have had a few recent ones related to monitor configurations too. In order to make progress on this bug we either need a stack trace (look in /var/crash for crash files), or someone who experiences the problem to debug it

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-09 Thread Stuart Smith
Looks like this... https://bugzilla.gnome.org/show_bug.cgi?id=783853 ** Bug watch added: GNOME Bug Tracker #783853 https://bugzilla.gnome.org/show_bug.cgi?id=783853 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-09 Thread Rachel Greenham
That wouldn't surprise me. I've seen other reports, on IRC, to the same effect. Sadly, displayport is not optional here, not if I actually want to run my monitors at full resolution. Someone mentioned it being a "known bug" in mutter? However they didn't link to it and I wasn't at the keyboard at

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-09 Thread Stuart Smith
This issue is occurring for me too with amdgpu. I experience the same problem under both Xorg and Wayland sessions. This is only an issue with my monitor connected via DisplayPort - when I connect via HDMI gnome- shell does not crash if the monitor goes to sleep. -- You received this bug

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-01 Thread Rachel Greenham
ok, same symptoms occurred with the default theme. So after all it looks like the shell theme has nothing to do with it. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1720149

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-01 Thread Rachel Greenham
well I spoke too soon. Crash occurred with the locally 'built' arc theme. Slightly different though in that this time it *did* hang the system. But it started with the same segv message logged. So back to the default+Ambiance theme to test that for longer. Problem with trying to prove a negative.

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-01 Thread Steven Harms
Of interest, I can reproduce this on Ubuntu 17.10 beta, however it doesn't occur on Debian Stretch. However I didn't test theme settings, and was running Pop_OS! themes at the time. Next I will see if it occurs with stock themes. -- You received this bug notification because you are a member

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-10-01 Thread Rachel Greenham
arc-theme package uninstalled and instead arc gtk & shell themes installed manually as directed in its github page via autogen. This appears not to be triggering the crash. even though the autogen doesn't know any gnome > 3.22. It may be that similarly rebuilding the arc-theme package for a gnome

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-30 Thread Rachel Greenham
I think my modeset=1 test earlier was invalid; I don't think that change was ever applied. It *did* get applied just now with a routine dist- upgrade, which included an update to console-setup, which forced update- initramfs. And then the system was unbootable except via the recovery system.

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-30 Thread Rachel Greenham
It may be the Arc shell theme, in interaction with nVidia: I was unable to reproduce the problem on the Macbook Pro using Xorg gnome session, and that still with the Arc shell theme. Both a short (few minutes) and long (greater than one hour) display sleeps tested. I was also unable to reproduce

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-29 Thread Rachel Greenham
That would appear to be very different from what we're trying to report here: 1. It's not hanging. It's presumably exiting, forcing a logout, and it all happens before the monitors are awake enough to show a picture. We're not in a hung state at any point. 2. It's not only suspend, it's wake

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-29 Thread Jeremy Bicha
I've had GNOME Shell hang on wake from suspend some times. I have Intel graphics, not NVIDIA. I am using the default Ubuntu session (Wayland). -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-29 Thread Rachel Greenham
neither change made a difference in the end. the needs-root-rights change (instead of, not as well as, modeset) didn't help either, after a long sleep. Why instead-of not as-well-as? Because the manpage for Xwrapper.config said that its default setting of 'auto' turns needs-root-rights off is kms

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-29 Thread Steven Harms
Just to +1 - those changes did not impact 'long term sleep' crashing the shell. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1720149 Title: gnome-shell segv on wake from

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-29 Thread Rachel Greenham
... and the answer is no. After a longer display-sleep i woke it up to find myself back at the login prompt. Definitely that and not the lock screen. This may in part be related to long-term issues I have with this monitor. Early-revision Dell P2715Q 4K monitors have known firmware- related

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-29 Thread Rachel Greenham
I tried the modeset change first, as that one we'd presumably prefer to be true anyway one day, whereas giving stuff root that isn't supposed to have root never feels right. :-) It worked. I left it to display sleep for a couple of minutes and on wake I came right back to the desktop. (I don't

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-28 Thread Steven Harms
I also edited /etc/modprobe.d/nvidia-graphics-drivers.conf and set 'modeset=1' for the nvidia driver where it was previously 0, you might give that a shot and if that works we can mark this a duplicate. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-28 Thread Steven Harms
After some research I believe this may be related: * https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1672033 * https://devtalk.nvidia.com/default/topic/1000172/linux/root-less-xorg-does-not-detect-displays-which-leads-to-segfault-in-mutter/ I am trying a work around, let me know if this

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-28 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-shell (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-28 Thread Rachel Greenham
I can't reproduce this in Xorg on my non-nvidia machine (on which I normally run Wayland because I can). It appears to be nvidia specific. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-28 Thread Steven Harms
I have the same issue - screen blank is enabled, suspend is disabled. Using proprietary NVidia driver also. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1720149 Title:

[Bug 1720149] Re: gnome-shell segv on wake from display or system sleep

2017-09-28 Thread Steven Harms
Forgot to mention - running on the daily build of Ubuntu 17.10 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1720149 Title: gnome-shell segv on wake from display or system