[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-03-26 Thread Launchpad Bug Tracker
[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu.

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-03-26 Thread Launchpad Bug Tracker
[Expired for mutter (Ubuntu) because there has been no activity for 60 days.] ** Changed in: mutter (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu.

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-01-24 Thread Daniel van Vugt
I think this might be related to bug 1790525 or bug 1812359. So keep an eye on those. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1811599 Title: When booting, the computer hangs

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-01-22 Thread Daniel van Vugt
Those repeated messages are probably just a consequence of still having debugging turned on. Maybe now is a good time to try with debugging turned off in /etc/gdm3/custom.conf so as to generate smaller logs. > Whenever I try to get the computer to recognize the CD image and to boot from it, I

Re: [Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-01-22 Thread Alexander A Theiler
Hey Daniel, The other thing I noticed in the the boot logs are a seemingly futile loop: Jan 22 11:38:36 HackBook /usr/lib/gdm3/gdm-wayland-session[1419]: gnome-session-binary[1430]: DEBUG(+): GsmUtil: Looking in '/usr/share/gdm/greeter/autostart' Jan 22 11:38:36 HackBook

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-01-22 Thread Daniel van Vugt
You're right - those logs are apparently from short boots. longhangprevboot.txt lasted less than 2 minutes and only 2 seconds between GLSL errors and the machine beginning to shutdown. longhangprevboot2.txt lasted 2 minutes and again was only 4 seconds between GLSL errors and the machine

Re: [Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-01-22 Thread Alexander A Theiler
Hey Daniel, I've recorded two long hangs for you and your team to analyze. Please find attached longhangprevboot.txt and longhangprevboot2.txt. The only difference between the two is that longhangprevboot.txt followed the following timeline: normal mode -> restart to long hang -> restart to

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-01-21 Thread Daniel van Vugt
Yes please for a new log. This bug is almost certainly fixable. We just need a complete log, and then a lot of patience to wait for some upstream developer to get around to figuring it out. If you can't wait and want to use the machine now then Lubuntu might be a better option:

Re: [Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-01-21 Thread Alexander A Theiler
Hey Daniel, Yeah, at the beginning of this all, I thought it was taking a long time to boot as well, but even after letting the system sit at the purple screen for quite some time, it never went anywhere. I had a though that my ancient laptop might simply be too old to properly run Ubuntu, but I

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Intel GMA 950]

2019-01-21 Thread Daniel van Vugt
Alex, It's unclear how long this bug will take to get resolved, if at all. Even if you find the machine does start up after 15 minutes or so, it might not perform well enough to be usable. If you would like to use Ubuntu on it then maybe the lighter weight Lubuntu is a better solution right now:

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed [Apple Macbook 2, 1 - Core 2 T7200]

2019-01-21 Thread Daniel van Vugt
Note to developers: This system seems to have an Intel GMA 950 GPU. Limited to OpenGL 1.4? So it is much older than the CPUs that bug 1727356 was about. Still, this system should start up eventually even if using software rendering. ** Summary changed: - When booting, the computer hangs at a

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-21 Thread Daniel van Vugt
Thanks, that log is good. The only real error I can see is that your GPU doesn't support some feature gnome-shell is trying to use: Jan 21 10:25:58 HackBook gnome-shell[1919]: Shader compilation failed: 0:44(42): warning: `cogl_texel0' used

Re: [Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-21 Thread Alexander A Theiler
Hey Daniel, You were right - the computer was stuck in recovery mode. I manually booted it into normal mode and then restarted it and re-produced a hang. I then rebooted into recovery mode and recorded that boot with journalctl -b-1 > prevboot.txt. Please see attached. The log states that the

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-20 Thread Daniel van Vugt
Although you have provided some logs that are not in recovery mode, those logs span multiple days so are not helpful in pinpointing the immediate problem. When sending logs in future please ensure they don't mention "recovery nomodeset", AND that the earliest and oldest dates in the log file are

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-20 Thread Daniel van Vugt
I suspect the mistake is that you are not manually un-selecting recovery mode, so it is always rebooting in the same mode as last time, so is always in recovery mode. Either that or the non-recovery mode boots are failing to record a log at all. But I suspect it's more likely you're stuck in

Re: [Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-20 Thread Alexander A Theiler
Hey Daniel, I'm honestly not sure what I'm doing wrong. Here's precisely what I'm doing. Tell me where I'm messing up: First, I booted into recovery mode by hitting Esc on bootup, and selecting boot into recovery mode. The computer then boots, and reaches a point at which it I have multiple

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-20 Thread Daniel van Vugt
Please try again. The log in comment #7 is from recovery mode :( I think you forgot step 2 in comment #2. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1811599 Title: When booting,

Re: [Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-19 Thread Alexander A Theiler
My apologies, I've been out of town for a few days. Here is the updated version, which was just created, with debugging enabled. Please see attached. Alex On Tue, Jan 15, 2019 at 11:45 PM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > That boot seems to be starting from 11 Jan.

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-15 Thread Daniel van Vugt
That boot seems to be starting from 11 Jan. Does it also include debug enabled per comment #2? Regardless, it's a little too old and unnecessarily large. Please follow the steps in comment #2 more carefully and do it again. -- You received this bug notification because you are a member of

Re: [Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-15 Thread Alexander A Theiler
Here it is. Alex On Tue, Jan 15, 2019 at 7:20 PM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Alex, > > The log in comment #3 is from recovery mode, not what we need. > > Please follow the steps in comment #2 again, but before sending > 'prev_boot.txt' try compressing it to make

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-15 Thread Daniel van Vugt
Alex, The log in comment #3 is from recovery mode, not what we need. Please follow the steps in comment #2 again, but before sending 'prev_boot.txt' try compressing it to make it smaller: xz prev_boot.txt and then send us 'prev_boot.txt.xz' -- You received this bug notification because you

Re: [Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-15 Thread Alexander A Theiler
I received an error from Launchpad stating that the previous file I sent was too large (14 MB) and could not be delivered, and so I repeated the above steps again. Here's another failed boot log, and for some reason, it's much, much smaller (836 KB). Alex On Tue, Jan 15, 2019 at 10:35 AM Alex

[Bug 1811599] Re: When booting, the computer hangs at a purple screen and no login prompt is ever displayed

2019-01-14 Thread Daniel van Vugt
Please: 1. Boot into recovery mode and enable (uncomment) debugging in /etc/gdm3/custom.conf 2. Reboot into normal mode and reproduce the hang. 3. Reboot again into recovery mode and run: journalctl -b-1 > prev_boot.txt and then send us the file 'prev_boot.txt'. ** Changed in: gdm3