[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-05-19 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-20 Thread Daniel van Vugt
Jonas, that is bug 1812527 you have. Please comment in bug 1812527 instead. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1817682 Title: Ubuntu 18.04 interface freeze -

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-20 Thread Daniel van Vugt
Nikolay, Please follow the steps in comment #9. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1817682 Title: Ubuntu 18.04 interface freeze - during video call or screen

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-20 Thread Jonas Stenberg
Re-pasting attachment cleaned from sensitive data. ** Attachment removed: "Part of syslog when gnome crash occured" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1817682/+attachment/5247755/+files/syslog_gnome_crash.txt ** Attachment added: "Part of syslog when gnome crash

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-20 Thread Daniel van Vugt
Jonas, that is bug 1812527 you have. Please comment in bug 1812527 instead. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1817682 Title: Ubuntu 18.04 interface freeze -

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-20 Thread Jonas Stenberg
I have exactly the same problem but it only happens when I talk to people that uses Windows on their desktop. I attached a section of my syslog where this happened. ** Attachment added: "Part of syslog when gnome crash occured"

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-19 Thread Daniel van Vugt
Please: 1. Reproduce the problem. 2. Reboot. 3. Run: journalctl -b-1 > prevboot.txt 4. Attach the file 'prevboot.txt' to this bug. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-19 Thread Daniel van Vugt
If the problem relates to workspace switching in 18.04 then there's also a good chance that this is bug 1812527. Sorry I am unable to reproduce any such problems here, yet. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-19 Thread Nikolay Kirilov
A possible workaround is to just stop using multiple workspaces (put everything on the default one) and don't switch between them. >From my point of view a developer should easily reproduce that crash. I believe the steps to reproduce are pretty clear. Thanks for your support Daniel - I'll stick

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-05 Thread Daniel van Vugt
OK. My best guess is still bug 1754693, which doesn't yet have an 18.04 fix. In the meantime, please: * Ensure you have no gnome-shell extensions installed (except for the two default Ubuntu ones). Please uninstall all others and tell us if that fixes the problem. * Attach a full copy of the

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-03-05 Thread Nikolay Kirilov
Hi, Dan, thanks for your suggestions. Unfortunately step 1 and 2 failed. Then I applied the workaround from step 3, restarted, crashed the UI and retried 1 and 2 Looks there is no difference - no crash files and nothing for my user in errors.ubuntu.com/user If you have any other suggestions let

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-02-26 Thread Daniel van Vugt
This sounds like it might be bug 1754693. But still, please follow the steps above. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1817682 Title: Ubuntu 18.04 interface freeze

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-02-26 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell

[Bug 1817682] Re: Ubuntu 18.04 interface freeze - during video call or screen sharing (using Slack or Zoom)

2019-02-26 Thread Brian Murray
** Package changed: ubuntu => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1817682 Title: Ubuntu 18.04 interface freeze - during video call or screen