[Bug 1849484] Re: Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-24 Thread Daniel van Vugt
Also you have kernel errors happening immediately before errors from gnome-shell/mutter: Oct 24 09:15:20 jik-d42-x1 kernel: [drm:drm_dp_dual_mode_detect [drm_kms_helper]] *ERROR* Unexpected DP dual mode adaptor ID 50 Oct 24 09:15:20 jik-d42-x1 gnome-shell[20744]:

[Bug 1849484] Re: Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-24 Thread Daniel van Vugt
Are you using some kind of adaptor between HDMI and DisplayPort? I wonder if this monitor needs proper DisplayPort for multi-stream. ** Changed in: mutter (Ubuntu) Status: New => Incomplete ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete ** Also affects: linux

[Bug 1849484] Re: Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only]

2019-10-24 Thread Daniel van Vugt
** Summary changed: - ultra-wide monitor recognized properly when plugged in only intermittently + Ultra-wide monitor recognized properly when plugged in only intermittently [Xorg only] ** Package changed: gnome-shell (Ubuntu) => xorg-server (Ubuntu) -- You received this bug notification

[Bug 1849484] Re: ultra-wide monitor recognized properly when plugged in only intermittently

2019-10-24 Thread Jonathan Kamens
OK, this is really weird, but it appears that this problem only happens (or, at the very least, happens much more frequently) when Synology Drive Client is running, or more accurately, when the Synology Drive Client applet is in my top bar. Furthermore, sometimes (but not always) when I plug in

[Bug 1849484] Re: ultra-wide monitor recognized properly when plugged in only intermittently

2019-10-24 Thread Jonathan Kamens
The problem does not appear to happen under Wayland. I am attaching a zip file containing four sets of the output of the commands you requested spanning the time from before I plugged in the HDMI cable to afterward, waiting long enough to confirm that I was getting black screens rather than the

[Bug 1849484] Re: ultra-wide monitor recognized properly when plugged in only intermittently

2019-10-23 Thread Daniel van Vugt
Please try logging into both "Ubuntu" and "Ubuntu on Wayland". Do they both have the bug? Please also plug the monitor in to reproduce the bug and then immediately run these commands and send us the resulting files: journalctl -b0 > journal.txt xrandr > xrandr.txt ** Changed in: