Public bug reported:

Entire system froze
only mouse moved
left click no response
right click no response
keyboard not responding

could not access terminal via ctrl + alt +f2 or ctrl + alt + sys rq etc.

here's the video
https://www.youtube.com/watch?v=byaYLD9zyMU

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: gnome-shell 3.34.1+git20191024-1ubuntu1~19.10.1
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sun Jan  5 15:22:24 2020
DisplayManager: gdm3
InstallationDate: Installed on 2015-08-23 (1595 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
RelatedPackageVersions: mutter-common 3.34.1+git20191107-1ubuntu1~19.10.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to eoan on 2019-10-23 (74 days ago)

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan

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https://bugs.launchpad.net/bugs/1858332

Title:
  entire UI froze ctrl + alt +f2 no response

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