** Changed in: pulseaudio (Ubuntu)
Status: In Progress => Fix Committed
** Tags added: fixed-in-13.99.2 fixed-upstream
** No longer affects: gnome-control-center (Ubuntu Focal)
** No longer affects: gnome-control-center (Ubuntu)
** No longer affects: gnome-control-center
** Also
** Changed in: pulseaudio
Status: New => Fix Released
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https://bugs.launchpad.net/bugs/1866194
Title:
External audio device shows up in the sound
Hi Salima,
this bug has been identified as happening only for people who were
upgrading from a previous version of Ubuntu (that came with a previous
version of Pulseaudio). Daniel Van Vugt found a workaround (check
comments 18 and 19 above), and a fix has been made by the Pulseaudio
developers
just checking in to introduce myself.
here is something about my machine:
salima@inspiron5559:~$ inxi -SMA
System:
Host: inspiron5559 Kernel: 5.4.0-31-generic x86_64 bits: 64
Desktop: LXQt 0.14.1 Distro: Ubuntu 20.04 LTS (Focal Fossa)
Machine:
Type: Laptop System: Dell product: Inspiron
That's excellent news.
We can't ask for a better result than the PulseAudio developers to offer
a direct fix against the original bug report. It hasn't landed upstream
yet though so please wait.
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The workaround that worked for me from the pulseaudio #832 bug:
mv ~/.config/pulse/ ~/.config/pulse.old
systemctl --user restart pulseaudio
Also the bug has been found and a fix is in review:
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/832#note_511010
** Bug watch
I have a similar problem, but it involves headphones rather than
Bluetooth
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Title:
External audio device shows
I have a similar problem on my Dell XPS 13 - if I boot the laptop with the
headphones (3.5mm) plugged in, then it essentially disabled the 3.5mm headphone
jack - nothing I've tried re-enabled it again (eg unplugging/replugging the
headphone, all the settings, etc). Only a reboot without the
This also happens on a Dell XPS 9570. My workaround after reboots, or
other events that disable the headphone audio, is to run this:
sudo alsactl restore
Then things are back to normal for a while.
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This also affects me!
Ubuntu Focal Fossa updated until right now;
Dell Inspiron 15 5590 Laptop;
Intel® Core™ i7-10510U CPU.
I just use a simple P2 headphone.
When plugged, audio doesn't sound out and mic doesn't capture in until I go to
Gnome Control Center > Sound and change to the other input
The same bug affect my system xubuntu 20.04 over a DELL Precision 7510.
Manufacturer: Dell Inc.
Product Name: Precision 7510
Product Version:
Firmware Version: 1.16.3
Board Vendor: Dell Inc.
Board Name:02H5GH
Kernel release:5.4.0-29-generic
Operating System:
Few more things for my case (Dell Precision 7510). AUX headphones' sound
seems to be connected to active input device: switching input devices
(headphone mic, built-in mic, dock mic (unplugged)) causes sound to
appear in the headphones. Although heavily distorted by noise. But the
distortion is
Dell Precision 7510
Plugging headphones via AUX (3.5mm jack) disables the sound. Workaround:
in pavucontrol switch profile of the default device ("Built-in Audio")
from "Analog Stereo Duplex" to "Analog Stereo Output" and back (after
switching back, audio in headphones starts working).
After
Happens to me (headset recognized but no sound) XPS 13 9380
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Title:
External audio device shows up in the sound
The distorted audio sounds like a different issue
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Title:
External audio device shows up in the sound output
Does any of you have distorted audio together with this bug?
I'm attaching a sample audio file to show what my system sounds like sometimes.
Original sound:
https://www.youtube.com/watch?v=wDdyn4Kbffs
** Attachment added: "bad-sound3.m4a"
I had the same problem with a Thunderbolt audio device and BT. I removed
.config/pulse and started working fine again.
Not sure if it will fail, but for the moment is working.
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HI
My problem returned.
When I use analog I run pavucontrol-qt and then I select the correvt input
device.
I don't know why but it seems like the default audio selector does not
work
[Shaun .T - Chat @ Spike](https://spikenow.com/r/a/?ref=spike-organic-
signature&_ts=hc2k8) [hc2k8]
On
I'm experiencing the same problem on a fresh install of Ubuntu Mate
20.04 on a Dell XPS 13 9350.
Sound works correctly using the internal speakers. If you plug in analog
headphones to the 3.5mm jack, there is no sound from the headphones or
the internal speakers. All relevant options are unmuted
Just noticed a typo in my previous comment, so to make it clear,
deleting ~/.config/pulse did not work on my system.
It worked fine in 19.10, after upgrade playback is sent to computer
speakers even when a Bluetooth headset is connected and selected as
output device. AUX works fine, so does
One workaround for upgraded systems having the issue is to remove
~/.config/pulse
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Title:
External audio device
Is normal that, when is music(sound) play to external speakers and I
connect wired headset,music is still playing into the external speakers
and into the headset?
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This bug is affecting me as well, I have a USB pre-amp (which also works
as audio card) and sounds emits just fine there. However, when I plug in
my headphones directly into my laptop, only sometimes I get the gnome
popup asking me what kind of device I plugged in.
When I click "headphones",
To put my 2 cents in, audio doesnt' work at all if I plug my analog headphones:
it lets me choose what kind of device I am plugging in and then no sound at all.
Could I help somehow?
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@Daniel, not sure as this has been addressed yet, but I deleted
.cache/pulse and rebooted. The issue is still the same.
My setup is listed in bug 1873005 in case anybody's interested.
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** Changed in: gnome-control-center (Ubuntu Focal)
Status: Incomplete => Invalid
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Title:
External audio
** Summary changed:
- External audio device shows up in the sound output options but the sound
keeps being emitted from the internal laptop speaker
+ External audio device shows up in the sound output options but the sound
keeps being emitted from the internal laptop speaker, or none at all.
Yeah I wish I kept the old config dir so I could debug gnome-control-
center.
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Title:
External audio device
@Daniel, even if that's the case we need to handle the problem for
upgraders
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Title:
External audio device shows
Please try deleting your ~/.config/pulse and then also reboot for good
measure. Can anyone still reproduce the problem after that?
** Changed in: gnome-control-center (Ubuntu Focal)
Status: New => Incomplete
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For me, deleting ~/.config/pulse did the trick. All external audio
devices work again.
Hopefully it was just an upgrade issue that new installs won't hit?...
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** Summary changed:
- Audio device shows up in the sound output options but the sound keeps being
emitted from the internal laptop speaker
+ External audio device shows up in the sound output options but the sound
keeps being emitted from the internal laptop speaker
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