[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]
** Changed in: gnome-shell (Ubuntu)
Status: Incomplete => Expired
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Hi Daniel,
Just for your information I installed the Nvidia version 440 driver
$ sudo nvidia-smi
Mon Aug 10 14:02:14 2020
+-+
| NVIDIA-SMI 440.100 Driver Version: 440.100 CUDA Version: 10.2
|
Will do and thanks again for your help!
On Sun, Aug 9, 2020, 10:45 PM Daniel van Vugt <1890...@bugs.launchpad.net>
wrote:
> Yes please do try Nvidia driver 440. And certainly don't upgrade the
> whole OS unless you can afford the time and risk.
>
> If the problem persists then please run the
Yes please do try Nvidia driver 440. And certainly don't upgrade the
whole OS unless you can afford the time and risk.
If the problem persists then please run the commands in comment #4. And
come to think of it, please also check /var/crash for any crash files.
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Hi Daniel,
Thanks so much for your email and for your efforts looking into this for me!
The idea of upgrading to 20.04 is well-taken but involves substantial
effort to bring up my servers. Therefore, I will first try upgrading my
Nvidia to say libnvidia-cfg1-440 and libnvidia-common-440 etc
Sorry that Xorg log attached seems to be from 2018 so is not relevant to
this bug. It's probably still a good idea to install a newer Nvidia
driver. If that doesn't solve it then please run:
journalctl -b0 > journal-0.txt
journalctl -b-1 > journal-1.txt
journalctl -b-2 > journal-2.txt
Please attach a photo of the problem if you can, and also run:
gsettings list-recursively org.gnome.shell > settings.txt
and attach the resulting text file here.
** Summary changed:
- Xorg freeze
+ Freeze
** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
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Oh, actually, I think I can see the problem in your logs. You have a
proprietary Nvidia kernel driver installed but Xorg is using the
(unstable) open source driver.
So the driver is not properly installed AND it seems to be the wrong
version. Please install Nvidia driver version 440, which you
We also recommend upgrading to Ubuntu 20.04 if you can. It seems to have
fewer issues than 18.04 still does. Although we do try to provide fixes
for both, some fixes will go under the radar and only appear in newer
versions.
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