Well, this actually solved the problem permanently:
Remove telepathy-butterfly and its dependencies.
sudo killall telepathy-butterfly
sudo dpkg --purge telepathy-butterfly
sudo apt-get install telepathy-haze
Reconfigure your MSN connections and attempt to activate them. You
should experience no
thanks everybody for commenting in this bug report and sorry for the
inconvenience of hotmail not working. but the title that this bug report
have made every seeing the same error think if the underlying issue is
the same. empathy gives network error so so many different reasons and
it is not
ubuntu meerkat...
no msn working here... no error but stays in connecting forever
killall telepathy-butterfly only restarts the issue...
anny suggestions?
Thankyou very much!
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and facebook allways shows network error
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Same here...
A kill of telepathy-butterfly solves.
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Hi, I also have this problem, really annoying, it was still there in Ubuntu
10.04.
Every time my note comes back from suspend, Empathy cannot log into msn
account, while gmail looks fine.
I will attach a log file after lunch time :-)
A kill of telepathy-butterfly solves.
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For a permanent solution, remove the package telepathy-butterfly, and
have only the package telepathy-haze installed.
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... and reboot.
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well the fix is already in maverick and lucid so no need to remove just
update your system
On Fri, Oct 22, 2010 at 6:02 PM, Ioannis Vranos
545...@bugs.launchpad.netwrote:
... and reboot.
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On Fri, 2010-10-22 at 14:01 +, Omer Akram wrote:
well the fix is already in maverick and lucid so no need to remove just
update your system
I do not think this bug is related to that fix.
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ya i guess but the reply was to the comment before mine
On Fri, Oct 22, 2010 at 7:19 PM, Ioannis Vranos
545...@bugs.launchpad.netwrote:
On Fri, 2010-10-22 at 14:01 +, Omer Akram wrote:
well the fix is already in maverick and lucid so no need to remove just
update your system
I do not
@Omer Akram, I think you are confusing this bug with another
telepathy/papyon bug that was corrected yesterday. Please note that this
error has not have any fix committed at all.
@ivrannos, This is a workaround, yes, but you lose some advantages of
butterfly like video chat and the ability to
Jonathan, I concur that it needs to be fixed, soon if possible.
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The killall works, but I have to go to the console and do it every time
I start my computer. Isn't there a way to actually fix it in telepathy-
butterfly/empathy?
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Try this:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/663963
Does this solve your problem?
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Ah right, telepathy-butterfly /was/ running, it just didn't show up in
the killall auto-completion as a process.
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I have just experienced this bug.
MSN had been working fine for weeks, then suddenly today (a few days
after changing my account information - wasn't sure whether that was
connected or not) I get the Network error message.
telepathy-butterfly wasn't running on my system, so I restarted and then
So I find this issue is still valid today... Any outlook on a fix ?
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killall telepathy-butterfly
this solved the probelm for me :)
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I can confirm this as well on maverick using version 2.31.90-0ubuntu1 of
Empathy and version 0.5.13-1 of telepathy-butterfly. Killing telepathy-
butterfly and reconnecting works for me as well.
** Changed in: empathy (Ubuntu)
Status: Incomplete = Confirmed
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Problem still exists.. I'm hitting it too using Ubuntu 10.04 amd64.
..and the temporary workaround (killall telepathy-butterfly) works here too.
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The $killall telepathy-butterfly trick works for me as well. Thanks for
sharing Bjorn!
As an asideI installed the PPA versions of empathy, telepathy, et.
al. on my laptop, and my MSN account would connect fine, but my Facebook
account failed (vs. Facebook working and MSN failing in the
The trick of #killall telepathy-butterfly worked for me, from a fresh
install of Ubuntu 10.04 64
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I've got the problem again , this time in runlevel 5 , after resuming
from hibernation
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I found a temporary solution on ubuntu forums that worked for me.
if i type the following command in the terminal:
killall telepathy-butterfly
i then can go offline and back online, and empathy then connects fine
for me.
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I've got that problem while running in runlevel 1, switching to 5 solved
it, i was using 1 cause i've had to reinstall nvidia drivers from rescue
mode, then i did start graphics just with sudo start gdm
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I was unable to get connected using Google Talk
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke:
NameOwnerChanged(org.freedesktop.Telepathy.Connection.gabble.jabber.gefenm_40gmail_2ecom_2f3403b84a,
:1.107 - )
(empathy:1642): tp-glib/proxy-DEBUG: noc_idle_context_invoke:
Something happened recently, because I'm also having this problem with msn.
I have 10.04, upgraded it from 9.10.
In empathy gmail and facebook work, msn doesn't.
In aMSN msn works.
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@Craig: I would recommend not using the PPA but instead using what's
default in ubuntu. You will need to completely remove your current
empathy (use --purge if you're doing ti via command line, or completely
remove is using synaptic). Disable the PPA. Reload and install empathy
from the ubuntu
Thanks Brain. I tried that, and it fixed my Facebook account after I
also reinstalled the Ubuntu version of all the telepathy extensions as
well (butterfly, gabble, haze, etc.). However, the MSN account still
won't connect. I checked the logs, and I'm seeing the same messages I
saw in the PPA
@Craig: Seems like this may be an error with the keyring. Have you
tried deleting the account and re-adding it?
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Yes. I just tried it again to double check, and I'm still seeing the
same error in the logs. I also tried completely removing the
application and reinstalling it from the PPA.
Not sure if the problems are related, but I'm also unable to connect to
my Facebook account via Empathy 2.30.1, which
I'm having the same problem with MSN and Facebook (gmail, yahoo, and
another xmpp account are all working fine)..and it also seemed to start
soon after upgrading to 10.4. So far, I've tried completely removing
empathy and reinstalling it.
I see this in the mission-control debug logs when trying
P.S.. I'm using Empathy 2.30.1
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P.P.S. I can log into my msn account with pidgen.
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same error, facebook, gtalk work but not live. (msn) i heard microsoft
changed their protocol, might this be it? also using lucid.
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I got the same bug since yesterday.
I try the ppa (2.30.0.1) but still the same.
Network error only on msn (gtalk and facebook work well.)
try on emesene and it work well.
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Forgot to say : i'm on 10.04
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Seems to me like a network problem, as the original reporter is using empathy
2.28 and the Bruno is using empathy 2.29.93
@Ahmed can you please try to install the development release of empathy from
this ppa https://launchpad.net/~telepathy/+archive/ppa and see if you are able
to connect and
** Attachment added: Dependencies.txt
http://launchpadlibrarian.net/41807285/Dependencies.txt
** Attachment added: ProcMaps.txt
http://launchpadlibrarian.net/41807286/ProcMaps.txt
** Attachment added: ProcStatus.txt
http://launchpadlibrarian.net/41807287/ProcStatus.txt
** Attachment
ahmed, can you please tell us if this is also an issue if you any other
protocol, or it only happens with MSN?
** Changed in: empathy (Ubuntu)
Importance: Undecided = Low
** Changed in: empathy (Ubuntu)
Status: New = Incomplete
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I'm having the same issue today (yesterday was ok. I can't really tell
if I did upgrade empathy yesterday, simply don't remember). Other
protocols (GTalk, Facebook, IRC) work fine, except for Yahoo, which
insists on connecting, but doesn't return any error at all.
I'm using Empathy 2.29.93
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yea it happens always with msn, i didnt try other services but sametime
works ok when msn doesnt
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