*** This bug is a duplicate of bug 1708998 ***
https://bugs.launchpad.net/bugs/1708998
** This bug has been marked a duplicate of bug 1708998
gnome-software fails to run on i386
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*** This bug is a duplicate of bug 1708998 ***
https://bugs.launchpad.net/bugs/1708998
** This bug has been marked a duplicate of bug 1708998
gnome-software fails to run on i386
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*** This bug is a duplicate of bug 1708998 ***
https://bugs.launchpad.net/bugs/1708998
** This bug has been marked a duplicate of bug 1708998
gnome-software crashed updating software updated list
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** Changed in: gnome-software (Ubuntu)
Importance: Undecided => Critical
** Changed in: gnome-software (Ubuntu)
Assignee: (unassigned) => Robert Ancell (robert-ancell)
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** Description changed:
- New on artful with Software 3.25.4-1ubuntu1
+ New on artful with Software 3.25.4-1ubuntu1 . May be a duplicate of bug
+ 1713646.
The Ubuntu Error Tracker has been receiving reports about a problem regarding
gnome-software. This problem was most recently seen with p
** Description changed:
- New on artful with Software 3.25.4-1ubuntu4
+ New on artful with Software 3.25.4-1ubuntu4. it could be a duplicate of
+ bug 1713647
The Ubuntu Error Tracker has been receiving reports about a problem regarding
gnome-software. This problem was most recently seen wit
** Description changed:
+ New on artful with Software 3.25.4-1ubuntu1
+
The Ubuntu Error Tracker has been receiving reports about a problem regarding
gnome-software. This problem was most recently seen with package version
3.25.91-1ubuntu1, the problem page at
https://errors.ubuntu.com/prob
** Description changed:
+ New on artful with Software 3.25.4-1ubuntu4
+
The Ubuntu Error Tracker has been receiving reports about a problem regarding
gnome-software. This problem was most recently seen with package version
3.25.91-1ubuntu1, the problem page at
https://errors.ubuntu.com/prob
** Description changed:
+ Started with nuatilus 1:3.25.90-0ubuntu1
+ Likely another consequence of bug 1713391
+
The Ubuntu Error Tracker has been receiving reports about a problem regarding
nautilus. This problem was most recently seen with package version
1:3.25.90-0ubuntu1, the problem pa
** Tags removed: wayland
** Package changed: gnome-session (Ubuntu) => gnome-shell (Ubuntu)
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Title:
System tray (notifi
** Tags removed: wayland
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https://bugs.launchpad.net/bugs/1713544
Title:
Unable to set Alt+Shift or Ctrl+Shift as keyboard layout switcher on
17.10 (wi
** Package changed: gnome-session (Ubuntu) => gnome-shell (Ubuntu)
** Tags removed: wayland
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Title:
System tray (notifica
** Description changed:
+ Top 5 weekly crashes for the desktop packages set. Started with gnome-
+ software 3.25.4-1ubuntu1
+
The Ubuntu Error Tracker has been receiving reports about a problem regarding
gnome-software. This problem was most recently seen with package version
3.25.91-1ubuntu
** Description changed:
+ New defect in artful which started with 3.24.3-0ubuntu1
+
+
The Ubuntu Error Tracker has been receiving reports about a problem regarding
gnome-software. This problem was most recently seen with package version
3.24.3-0ubuntu6, the problem page at
https://errors.u
@Jeremy, this is a release upgrade and the last task of the upgrade is
to reboot.
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Title:
No 'Ubuntu' session after an upgrade fro
SRU verification for Zesty:
I have reproduced the problem with appstream-glib 0.6.9-1 in zesty and have
verified that the version of appstream-glib 0.6.9-1ubuntu2 in -proposed fixes
the issue.
Marking as verification-done
** Tags removed: verification-needed verification-needed-zesty
** Tags a
SRU verification for Zesty:
I have reproduced the problem with gnome-software 3.22.7-0ubuntu3.17.04.5 in
zesty-updates and have verified that the version of gnome-software
3.22.7-0ubuntu3.17.04.7 in -proposed fixes the issue.
Marking as verification-done
** Tags removed: verification-needed-ze
SRU verification for Zesty:
I have reproduced the problem with gnome-software 3.22.7-0ubuntu3.17.04.5 in
zesty-updates and have verified that the version of gnome-software
3.22.7-0ubuntu3.17.04.7 in -proposed fixes the issue.
Marking as verification-done
** Tags removed: verification-needed-ze
Do you have specific steps to reproduce this issue, just monitoring
errors.u.c is not enough to perform a verification.
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Ah, after yet another killall gnome-software and restart, it is
displayed in the list of installed apps with an icon. marking as
verification-done
** Tags removed: verification-failed-zesty
** Tags added: verification-done-zesty
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SRU verification for Zesty:
I have reproduced the problem with gnome-software 3.22.7-0ubuntu3.17.04.5 in
zesty-updates and have verified that the version of gnome-software
3.22.7-0ubuntu3.17.04.7 in -proposed fixes the issue.
Marking as verification-done
** Tags removed: verification-needed-ze
following the steps in the description, pin-town is not shown in the
list of installed software. I tried on Artful too and it is not shown
either. Both use snapd 2.27.3.
** Tags removed: verification-needed-zesty
** Tags added: verification-failed-zesty
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I tried with snapd 2.27.3+17.04 and I get the expected result "Moon
Buggy". Marking as verification-done.
Please next time, if there is a requirement on a specific version of
another software, specify it in the bug description. Thanks.
** Tags removed: verification-failed-zesty
** Tags added: ver
Note that I've snapd 2.26.10 installed
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https://bugs.launchpad.net/bugs/169
Title:
Use 'title' field for snap apps
To manage notifications about this bug
Verification on Zesty
I tried on Zesty with gnome-software 3.22.7-0ubuntu3.17.04.7 and this
issue is not fixed. For moon buggy for example, the title of the app is
still "moon-buggy" while on Artful it is "Moon Buggy".
Marking as verification-failed
** Tags removed: verification-needed-zesty
**
** Changed in: gnome-session (Ubuntu)
Importance: Undecided => Critical
** Changed in: gnome-session (Ubuntu)
Importance: Critical => High
** Changed in: gnome-session (Ubuntu)
Assignee: (unassigned) => Didier Roche (didrocks)
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** Changed in: mutter (Ubuntu)
Importance: Undecided => Medium
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Title:
Mutter crashing when workspace count is changed
To m
Public bug reported:
Test Case:
1. Install Zesty and apply all the updates
2. Upgrade to Artful
3. Check the list of sessions available
Expected result
There should be: ubuntu, ubuntu on xorg, unity
Actual Result
Ubuntu is not in the list
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: g
Public bug reported:
After installation of artful desktop 20170822 with gnome-session
3.24.1-0ubuntu22, x11 is still the default and there is no way to switch
between wayland and x11 sessions.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: ubuntu-session 3.24.1-0ubuntu22
ProcVersionSignatu
I've been affected by this issue this morning, It's it not only CTRL+C
for also ALT+Fn, for example ALT-F4 switched to vt4 instead of closing
the window. I didn't find any way to reproduce it reliably. I'm on x11.
** Changed in: gdm3 (Ubuntu)
Importance: Undecided => Medium
** Changed in: gdm3
** Information type changed from Private to Public
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Title:
gnome-control-center crashed with SIGSEGV
To manage n
** Tags removed: ubuntu-fr-artful
** Tags added: artful wayland
** Package changed: ubiquity (Ubuntu) => gnome-session (Ubuntu)
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** Package changed: gnome-session (Ubuntu) => xdg-user-dirs (Ubuntu)
** Changed in: xdg-user-dirs (Ubuntu)
Status: Confirmed => Triaged
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I can reproduce this defect only under wayland.
** Changed in: gnome-terminal (Ubuntu)
Status: New => Confirmed
** Tags added: wayland
** Changed in: gnome-terminal (Ubuntu)
Importance: Undecided => Medium
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Deskt
Public bug reported:
Test Case
1. Open Gnome Settings - Bluetooth.
2. Now use the system tray icon to switch Bluetooth off.
Actual Result
The BT is switched off however the on/off toggle on the Bluetooth Settings
window is not updated.
Expected Result
The BT toggle in control center should be
Public bug reported:
Test Case
Pre-requisites:
- Several workspaces must be open
- Install sqlitebrowser
1. Launch sqlitebrowser
2. Switch to another workspace user the workspace switcher, switching to an app
on another workspace or a short-cut
3. Minimize the sqlitebrowser window
Expected r
okay, it was not clear from the test case. So case 1 is solved with the
version of gnome-software in proposed. And I didn't notice any
regression. I'm marking this report as verificatio-done
** Tags removed: verification-failed-xenial
** Tags added: verification-failed-done
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** Tags added: julyshakedown
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Title:
Do not promote or show classic snaps as installable or display the
warning befor
I tested gnome-software 3.20.5-0ubuntu0.16.04.5 on a fresh installation
of xenial and executed the test plan linked in the description. I didn't
find any regression and issues identified have been confirmed in version
3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 in xenial-update.
Marking as veri
Public bug reported:
artful desktop
Test Case:
1. Search atom (or any classic snap) and install it
Actual result
It is not installable in gnome-software and fails without a user visible error
message.
Expected result
When a classic snap is installed from the command line, there is a warning
m
SRU verification for Xenial:
I have reproduced the problem with appstream-glib 0.5.13-1ubuntu4 in
xenial-updates and have verified that the version of appstream-glib
0.5.13-1ubuntu5 in -proposed fixes the issue.
Marking as verification-done
** Tags removed: verification-needed-xenial
** Tags a
** Description changed:
[Impact]
Ubuntu 16.04 is running a version of gnome-software based on 3.20.1 which is
an older stable release (latest stable release is 3.20.5). The Ubuntu changes
were managed in a git branch that is difficult to manage. We have not been able
to bring in all the sta
I see no improvement with 3.20.5-0ubuntu0.16.04.5 in xenial. I tried
with openscad-plars and it is not listed in the installed packages.
However moon-buggy is listed but it has an icon, so it is not a good
example for this test case.
Marking as verification-failed for xenial
** Tags removed: veri
SRU verification for Xenial:
I have reproduced the problem with gnome-software
3.20.1+git20170524.0.ea2fe2b0-0ubuntu0.16.04.1 in xenial-updates and have
verified that the version of gnome-software 3.20.5-0ubuntu0.16.04.5 in
-proposed fixes the issue (there are snaps in the editor's pick section
Thanks for your report. I reproduced it on an up to date artful
installation.
** Changed in: nautilus (Ubuntu)
Importance: Undecided => Medium
** Changed in: nautilus (Ubuntu)
Importance: Medium => High
** Changed in: nautilus (Ubuntu)
Status: New => Confirmed
** Tags added: waylan
** Description changed:
+ Test Case
+ 1. Search a snap package
+ 2. Install it
+ 3. When the login dialog for the store shows up, enter your password
+
+ Expected result
+ The user is identified and can proceed with the installation
+
+ Actual result
+ This crash
+
The Ubuntu Error Tracker
** Information type changed from Private to Public
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Title:
gnome-shell crashed with signal 5
To manage notifications abou
** Package changed: gnome-session (Ubuntu) => gdm3 (Ubuntu)
** Changed in: gdm3 (Ubuntu)
Assignee: Didier Roche (didrocks) => (unassigned)
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Public bug reported:
On artful, on a fresh installation, gdm sets the default session to
ubuntu-wayland. It should be set to ubuntu-x11 until it's decided that
wayland is the default display server.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-session 3.24.1-0ubuntu11
ProcVersionSi
** Information type changed from Private to Public
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Title:
gnome-shell crashed with signal 5
To manage notifications abou
journal with debug mode of gdm enabled.
** Attachment added: "journal_debug.log"
https://bugs.launchpad.net/ubuntu/+source/gnome-session/+bug/1702861/+attachment/4910785/+files/journal_debug.log
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Public bug reported:
artful desktop 20170705
gdm
Sometimes the unity session fails to start and the login screen is
redisplayed immediately.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: unity-session (not installed)
ProcVersionSignature: Ubuntu 4.10.0-26.30-generic 4.10.17
Uname: Linux
SRU verification for Xenial:
I have reproduced the problem with gtk+2.0 2.24.30-1ubuntu1 in xenial and have
verified that the version of gtk+2.0 2.24.30-1ubuntu1.16.04.1 in -proposed
fixes the issue.
Marking as verification-done
** Tags removed: verification-needed
** Tags a
Public bug reported:
when a user upgrades to artful, if unity-control-center is in the list
of favorite apps, it is kept, which is correct. But it should instead be
migrated to gnome-control-center that replaces it.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-session 3.24.1-0ubunt
Public bug reported:
Upgrade from a default install of 17.04 to artful
Test Case
1. Install 17.04
2. Verify that the list of apps in the launcher is (in this order):
- nautilus
- firefox
- writer
- calc
- impress
- software
- amazon
- settings
3. Upgrade to artful:
update-manager -d
and follo
Public bug reported:
crashed during package upgrade.
ProblemType: Crash
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.24.2-0ubuntu6
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.5-0ubuntu5
Architecture: amd64
CurrentDeskto
** Description changed:
+ gnome-shell / gdm / wayland
+
Test Case:
1. Launch netflix in chrome
2. Play a video
3. Wait until the display times out.
Expected result
The screen does not dim
Actual result
The display goes black.
ProblemType: Bug
DistroRelease: Ubuntu 17.
I am not sure it is a duplicate because I am using GDM
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Title:
Do not dim/lock the screen when a video is playing
To mana
The behaviour is different in unity7 and gnome-shell. In unity7 screen
blanking is disabled during video playback. Tested on the same machine
with same settings.
On unity7 I did the following test:
1. Set screen blanking to 2 min
2. Wait 2 min with nothing playing
-> The display goes black after
Public bug reported:
Test Case:
1. Launch netflix in chrome
2. Play a video
3. Wait until the display times out.
Expected result
The screen does not dim
Actual result
The display goes black.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gnome-shell 3.24.2-0ubuntu6
ProcVersionSignature:
Public bug reported:
artful gnome-session running wayland.
There is a white frame around gnome-terminal windows. cf picture.
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: xwayland 2:1.19.3-1ubuntu1
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x
Public bug reported:
Test Case
1. In a live session, open system settings
2. Click on 'Users'
Expected result
The 'users' panel opens (even if I think the 'users' panel should not be there
at all)
Actual result
This crash
ProblemType: Crash
DistroRelease: Ubuntu 17.10
Package: gnome-control-ce
gnome-shell aborts due to org.gnome-login-screen schemas not being
installed.
** Package changed: ubuntu-meta (Ubuntu) => gnome-shell (Ubuntu)
** Changed in: gnome-shell (Ubuntu)
Importance: Undecided => Critical
** Changed in: gnome-shell (Ubuntu)
Status: New => Triaged
** Changed in
** Description changed:
= Test Case =
1. Download the debian package of Chrome from google
2. Open nautilus and double-click on the file to launch ubuntu software
3. Install the package and proceed with the installation
- = Expected result =
+ = Expected result =
Chrome installs corr
I reproduced the same defect on Artful. Also while installing updates
the libpam-systemd also failed to install with a similar trace.
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setting to high given the frequency of this defect.
** Description changed:
+ = Test Case =
+ 1. Download the debian package of Chrome from google
+ 2. Open nautilus and double-click on the file to launch ubuntu software
+ 3. Install the package and proceed with the installation
+
+ = Expected r
** Changed in: dbus-cpp (Ubuntu)
Importance: Medium => High
** Changed in: location-service (Ubuntu)
Importance: Medium => High
** Changed in: mtp (Ubuntu)
Importance: Medium => High
** Changed in: canonical-devices-system-image
Importance: Undecided => High
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** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Changed in: canonical-devices-system-image
Status: New => Fix Committed
** Changed in: canonical-devices-system-image
Milestone: None => 13
** Changed in: canonical-devices-system-image
I
** Changed in: canonical-devices-system-image
Status: Incomplete => Won't Fix
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Title:
User cannot change Input
** Changed in: canonical-devices-system-image
Status: New => Triaged
** Changed in: canonical-devices-system-image
Importance: Undecided => Medium
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h
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Changed in: canonical-devices-system-image
Status: New => Fix Committed
** Changed in: canonical-devices-system-image
Milestone: None => 12
** Changed in: canonical-devices-system-image
I
** Changed in: canonical-devices-system-image
Status: In Progress => Fix Committed
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Title:
Location service st
** Changed in: canonical-devices-system-image
Status: In Progress => Fix Committed
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Title:
[Frieza] Location s
** Tags added: regression-proposed
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Title:
[Frieza] Location service fails to start cleanly, entering restart
loop
Setting to critical because it makes location unusable on the device with a
trivial case:
Start google map or HERE maps and accept the trust prompt when you request a
location for the first time, then the service crashes.
** Changed in: canonical-devices-system-image
Importance: High => Criti
I got a non-gps based fix relatively quickly but very very far from the
real location (more than 50km away and the other side of the bay), then
it took nearly 90 min to get a gps fix (phone outside in clear view of
the sky)
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** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
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Title:
Cannot get a gps
** Changed in: canonical-devices-system-image
Status: New => Confirmed
** Changed in: canonical-devices-system-image
Importance: Undecided => Medium
** Summary changed:
- Service state should distinguish between enabled/disabled and active/inactive
+ Location service state should dist
Public bug reported:
gnome-software:
Installed: 3.20.1+git20160419.2.3361ae6.ubuntu-xenial-0ubuntu1
snapd: 2.0.1
Test case
1. Launch g-s
2. Type ubuntu- in the search box and select the clock
3. Click on 'Install'
4. Go back
5. Select and install the clock again
Actual result
the app hangs u
I observed a similar behaviour with HERE, after some time the position
stops updating. The user has to close and reopen HERE to have new
updates.
** Changed in: canonical-devices-system-image
Assignee: (unassigned) => Thomas Voß (thomas-voss)
** Changed in: canonical-devices-system-image
Thanks for your report. Could you please reproduce the issue and attach the
following information:
- /var/log/ubuntu-location-service*
- /var/log/upstart/ubuntu-location-service.log
- /var/log/syslog
- The output of: sudo /system/bin/logcat
- The output of: ubuntu-location-serviced-cli --bus syst
** Changed in: canonical-devices-system-image
Status: In Progress => Fix Committed
** Changed in: canonical-devices-system-image
Milestone: 11 => ww08-2016
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Thanks for your report.
which log? the content of /var/log/ubuntu-location-service or
/var/log/upstart/ubuntu-location-service.log ?
Could you attach an excerpt of the log file (like a dozen of thousands
of lines)?
Thanks.
** Changed in: canonical-devices-system-image
Status: New => Inco
** Changed in: canonical-devices-system-image
Status: Fix Committed => In Progress
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Title:
[Scope] location se
** Changed in: canonical-devices-system-image
Status: In Progress => Fix Committed
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Title:
[Scope] location se
** Changed in: canonical-devices-system-image
Status: In Progress => Fix Committed
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Title:
location settings r
** Changed in: canonical-devices-system-image
Status: In Progress => Fix Committed
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Title:
/usr/bin/mediaplayer-
ap
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Changed in: canonical-devices-system-image
Status: New => Fix Committed
** Changed in: canonical-devices-system-image
Importance: Undecided => High
** Changed in: canonical-devices-system-ima
** Changed in: canonical-devices-system-image
Milestone: ww02-2016 => ww08-2016
** Changed in: canonical-devices-system-image
Importance: Critical => High
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** Changed in: canonical-devices-system-image
Milestone: ww02-2016 => ww08-2016
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https://bugs.launchpad.net/bugs/1500039
Title:
Ubuntu Phone is not getti
*** This bug is a duplicate of bug 1524131 ***
https://bugs.launchpad.net/bugs/1524131
** This bug has been marked a duplicate of bug 1524131
/usr/bin/mediaplayer-app:11:__memcpy_neon:std::char_traits:std::basic_streambuf:std::basic_streambuf:std::__ostream_write
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*** This bug is a duplicate of bug 1524131 ***
https://bugs.launchpad.net/bugs/1524131
** This bug has been marked a duplicate of bug 1524131
/usr/bin/mediaplayer-app:11:__memcpy_neon:std::char_traits:std::basic_streambuf:std::basic_streambuf:std::__ostream_write
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Closing CSI task, it is not happening anymore on stable or rc-proposed
fixed.
The last 2 crashes reported are on Linux 3.10.93+ aarch64
** Changed in: canonical-devices-system-image
Status: Confirmed => Fix Released
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Another case when an app is launched from another app eg the camera app
launched from the messaging app.
In this case the camera app crashes when the user goes back to the gallery app
and leave a non functional camera app in the spread for a moment until it
finishes crashing (lp:1533292)
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Yo
another frequent case, play a video, tap of the 'left arrow' at the
bottom of the screen, mediaplayer crashed.
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Desktop Bugs, which is subscribed to dbus-cpp in Ubuntu.
https://bugs.launchpad.net/bugs/1524131
Title:
/usr/b
** Changed in: canonical-devices-system-image
Status: Confirmed => Fix Committed
** Changed in: canonical-devices-system-image
Status: Fix Committed => Fix Released
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Desktop Bugs, which is subscribed to systemd
*** This bug is a duplicate of bug 1524131 ***
https://bugs.launchpad.net/bugs/1524131
** This bug has been marked a duplicate of bug 1524131
/usr/bin/mediaplayer-app:11:__memcpy_neon:std::char_traits:std::basic_streambuf:std::basic_streambuf:std::__ostream_write
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** Tags added: regression-proposed
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https://bugs.launchpad.net/bugs/1526094
Title:
/usr/lib/arm-linux-
gnueabihf/qt5/bin/qmlscene:11:__memcpy_neon:std::char_trait
** Description changed:
+ Top 1 on errors.u.c, similar to bug 1524131
+
The Ubuntu Error Tracker has been receiving reports about a problem
regarding qtdeclarative-opensource-src. This problem was most recently
seen with version 5.4.1-1ubuntu11~overlay1, the problem page at
https://error
** Also affects: canonical-devices-system-image
Importance: Undecided
Status: New
** Changed in: canonical-devices-system-image
Importance: Undecided => High
** Changed in: canonical-devices-system-image
Status: New => Confirmed
** Description changed:
- The Ubuntu Error Tra
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