[Bug 1766137] Re: [regression] Password accepted but login fails (blank purple screen and mouse pointer only)
Hi, Tested the fix again - 3.28.2-0ubuntu1.2 on a fresh install of Ubuntu 18.04 LTS. I went through all scenarios: a) Login initially with incorrect password then correct password - Pass b) Login by entering incorrect password multiple times then correct password - Pass c) Created a second user (User B) then switched to that user entering correct password - Pass d) Switched back to User A entering correct password - Pass e) Switch between User A and B multiple times - Pass e) Switched to User B entering incorrect password first then correct password - Pass f) Switched to User A entering incorrect password first then correct password - Pass g) Performed logout of User A, then unlocked User B with correct password - Pass h) Performed logout of User B, then logged in to User A with correct password - Pass. Fix now works perfectly. All good. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1766137 Title: [regression] Password accepted but login fails (blank purple screen and mouse pointer only) To manage notifications about this bug go to: https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1766137] Re: [regression] Password accepted but login fails (blank purple screen and mouse pointer only)
Hi, in response to Marco's post #101, I was wondering if a package will be released for bionic proposed so we can test it out before it is released? I can see that one is released for cosmic that is newer than the one for bionic. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1766137 Title: [regression] Password accepted but login fails (blank purple screen and mouse pointer only) To manage notifications about this bug go to: https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1766137] Re: [regression] Password accepted but login fails (blank purple screen and mouse pointer only)
Hi, In addition to my post #96 above, I downgraded gdm3 back to the release version - 3.28.0-0ubuntu1 and am able to confirm that switching users works perfectly between two users for me. Therefore sounds like the fix for gdm3 - 3.28.2-0ubuntu1.1 - has introduced further issues. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1766137 Title: [regression] Password accepted but login fails (blank purple screen and mouse pointer only) To manage notifications about this bug go to: https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1766137] Re: [regression] Password accepted but login fails (blank purple screen and mouse pointer only)
Hi, Confirm that there are switching user issues. I logged in as user A, then created a second user - user B. I clicked on Switch User and logged in successfully as User B. I then proceeded to switch to User A by clicking on Switch User then clicking on User A and entering the password. Resulted in being unable to log back into User A. Therefore fix still has issues and I agree with others here that it cannot be released. I think the fix should not be released until all issues associated with it are resolved. If another bug is causing the switch user problem then both bugs should be fixed before the gdm3 update with fixes is released. Login functionality is critical to an operating system and should be working perfectly. Having multiple users created in an Ubuntu 18.04 LTS install is a very likely scenario. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1766137 Title: [regression] Password accepted but login fails (blank purple screen and mouse pointer only) To manage notifications about this bug go to: https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1766137] Re: [regression] Password accepted but login fails (blank purple screen and mouse pointer only)
Hi I tested gdm3 - 3.28.2-0ubuntu1.1 on Ubuntu 18.04 LTS. I ran the following tests: a) Boot Ubuntu 18.04 LTS, attempt login with correct password - pass. b) Log out and then log back in with correct password - pass. c) Log out and then enter the wrong password a few times then enter the correct password press enter to login - pass. d) Reboot Ubuntu 18.04 LTS, enter the wrong password a few times then enter the correct password, press enter to login - pass. e) Login then allow the screen to blank, attempt unlock with correct password - pass. f) Login then allow the screen to blank, attempt unlock with wrong password then enter correct password and press enter - pass. g) Click on the lock button, attempt unlock with incorrect password a few times then enter correct password and press enter - pass. h) Click on the lock button, attempt unlock with correct password - pass. Fix therefore works now and appears to have no issues so far. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1766137 Title: [regression] Password accepted but login fails (blank purple screen and mouse pointer only) To manage notifications about this bug go to: https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1766137] Re: [regression] Password accepted but login fails (blank purple screen and mouse pointer only)
I am thinking that the fix has resulted in more issues than before therefore I call it a blocker (due to increased issues). The fix needs further testing and development. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1766137 Title: [regression] Password accepted but login fails (blank purple screen and mouse pointer only) To manage notifications about this bug go to: https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1766137] Re: [regression] Password accepted but login fails (blank purple screen and mouse pointer only)
Following on from post #62: According to Bodinux's post and my testing, the login hang is reproducible and I was able to replicate the issue every time I tested it. It sounds like the login and logout process is working but not processing properly. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1766137 Title: [regression] Password accepted but login fails (blank purple screen and mouse pointer only) To manage notifications about this bug go to: https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1766137] Re: [regression] Password accepted but login fails (blank purple screen and mouse pointer only)
I have tested the login process as follows: a) Install gdm3 from bionic-proposed version 3.28.0-0ubuntu1.1 - in Ubuntu 18.04 LTS and reboot. b) When login screen appears, click on my username and enter incorrect password. c) Enter correct password and press enter or click on sign in. Login successful. However I have encountered the following issue: a) Log out of Ubuntu 18.04 LTS. b) Click on my username and enter my password correctly to login again and click on sign in or press enter. The login prompt freezes, cannot click on cancel or the signin button. When I click on the button to perform a restart or shutdown, it indicates that I am still logged in therefore there appears to be an issue logging out. I also confirm that the issue as reported by Bodlinux in post #60 also occurs exactly as described. In this case clicking on the button to perform a restart or shutdown indicates that I am logged in but haven't moved past the login screen to the desktop so again an issue there. I have only installed the gdm3 update from bionic-proposed, do we need additional updates in order for the login system to be tested properly or will the gdm3 update suffice? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1766137 Title: [regression] Password accepted but login fails (blank purple screen and mouse pointer only) To manage notifications about this bug go to: https://bugs.launchpad.net/gdm/+bug/1766137/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
