[Bug 2051074] Re: Mirror mode doesn't work when panel only supports one refresh rate with reduced blanking

2024-02-25 Thread Andy Chi
** Tags added: originate-from-2048179 stella -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/2051074 Title: Mirror mode doesn't work when panel only supports one refresh rate with

[Bug 2031872] Re: Support Elan fp device [04F3:0C99]

2023-12-07 Thread Andy Chi
** Changed in: oem-priority Assignee: (unassigned) => Yao Wei (medicalwei) ** Changed in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs,

[Bug 2034121] Re: Support goodix fingerprint [27c6:633C]

2023-12-07 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/2034121 Title: Support goodix fingerprint [27c6:633C] To

[Bug 2034481] Re: Cannot verify fingerprint if the storage is empty (Synaptics)

2023-12-07 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/2034481 Title: Cannot verify fingerprint if the storage

[Bug 1930387] Re: The system voice doesn't change after disable "Over-Amplification"

2023-11-14 Thread Andy Chi
** Also affects: gnome-settings-daemon via https://gitlab.gnome.org/GNOME/gnome-settings-daemon/-/issues/767 Importance: Unknown Status: Unknown ** No longer affects: gnome-control-center ** Also affects: gnome-settings-daemon (Ubuntu) Importance: Undecided Status: New **

[Bug 2042796] Re: Ubuntu 20.04 The four corners of the touchscreen are not sensitive

2023-11-13 Thread Andy Chi
** Changed in: oem-priority Assignee: (unassigned) => Artur Pak (artur-at-work) ** Changed in: oem-priority Importance: Undecided => Critical -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1930387] Re: The system voice doesn't change after disable "Over-Amplification"

2023-11-13 Thread Andy Chi
Hi @seb128, Yes, my expectation is that if user disable over-amplification from UI, it'll be the value of 100% only. ** No longer affects: gnome-control-center ** Bug watch added: gitlab.gnome.org/GNOME/gnome-settings-daemon/-/issues #767

[Bug 1930387] Re: The system voice doesn't change after disable "Over-Amplification"

2023-11-03 Thread Andy Chi
https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/2726 ** Bug watch added: gitlab.gnome.org/GNOME/gnome-control-center/-/issues #2726 https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/2726 ** Also affects: gnome-control-center via

[Bug 1995349] Re: [goodix] The enrolled finger is unknown to device

2023-10-03 Thread Andy Chi
The fix is included in 1.94.6 (mantic). ** No longer affects: libfprint (Ubuntu Kinetic) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1995349 Title: [goodix] The enrolled

[Bug 2034121] Re: Support goodix fingerprint [27c6:633C]

2023-10-02 Thread Andy Chi
** Also affects: libfprint (Ubuntu Lunar) Importance: Undecided Status: New ** Changed in: libfprint (Ubuntu Lunar) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu.

[Bug 2034481] Re: Cannot verify fingerprint if the storage is empty (Synaptics)

2023-10-01 Thread Andy Chi
** Changed in: libfprint (Ubuntu Lunar) Assignee: (unassigned) => Andy Chi (andch) ** Changed in: libfprint (Ubuntu Lunar) Status: Invalid => In Progress -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in

[Bug 2034481] Re: Cannot verify fingerprint if the storage is empty (Synaptics)

2023-09-19 Thread Andy Chi
into system and re-enroll the finger * Login system with enrolled finger I can login the system with re-enrolled finger. ** Changed in: libfprint (Ubuntu Lunar) Status: New => Invalid ** Changed in: libfprint (Ubuntu Lunar) Assignee: Andy Chi (andch) => (unassigned) ** Tags r

[Bug 2034481] [NEW] Cannot verify print if the storage is empty (Synaptics)

2023-09-05 Thread Andy Chi
. ** Affects: oem-priority Importance: Critical Assignee: Andy Chi (andch) Status: Confirmed ** Affects: libfprint (Ubuntu) Importance: Medium Status: New ** Affects: libfprint (Ubuntu Jammy) Importance: Medium Assignee: Andy Chi (andch) Status: New

[Bug 1974293] Re: gnome-shell crashed on logout with SIGSEGV in js::gc::Cell::storeBuffer() from js::gc::PostWriteBarrierImpl()

2023-08-10 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gjs in Ubuntu. https://bugs.launchpad.net/bugs/1974293 Title: gnome-shell crashed on logout with SIGSEGV in

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2023-06-16 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: Screen freeze and high CPU when a second

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-05-22 Thread Andy Chi
** Tags added: originate-from-2019935 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor To manage

[Bug 1974293] Re: gnome-shell crashed with SIGSEGV in js::gc::Cell::storeBuffer() from js::gc::PostWriteBarrierImpl()

2023-03-22 Thread Andy Chi
Hi @vanvugt, Sure, I changed this bug to public. ** Information type changed from Private to Public -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1974293 Title: gnome-shell

[Bug 2008067] Re: To support Elan fp device [04F3:0C82]

2023-03-21 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/2008067 Title: To support Elan fp device [04F3:0C82] To

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-03-03 Thread Andy Chi
** Tags added: originate-from-2007815 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor To manage

[Bug 2008067] Re: To support Elan fp device [04F3:0C82]

2023-03-02 Thread Andy Chi
This id is included in Lunar and Kinetic. ** Also affects: libfprint (Ubuntu Lunar) Importance: Medium Status: New ** Also affects: libfprint (Ubuntu Kinetic) Importance: Undecided Status: New ** Changed in: libfprint (Ubuntu Kinetic) Importance: Undecided => Medium **

[Bug 2008067] [NEW] To support Elan fp device [04F3:0C82]

2023-02-22 Thread Andy Chi
Public bug reported: https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/2b760dfa380ceff152ff8105a2aad76d85ec1ddc This ID is included in upstream. [Impact] * Devices have Elan [04F3:0C82] fingerprint component will get supported. [Test Plan] * Find a machine with this

[Bug 1968040] Re: Blanked screen doesn't wake up after locking [drmModeAtomicCommit: Argument invalide] [drmModeAtomicCommit: Invalid argument]

2023-02-22 Thread Andy Chi
I found an easier way to reproduce this issue by the following steps: 1. Log out and select xorg 2. Log in and log out again to select wayland session 3. super + L to make screen blank. I can reproduce this issue easily. I tried the latest drm-tip/linux-next then I can't reproduce this issue.

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-02-13 Thread Andy Chi
** Tags added: originate-from-2006441 ** Tags added: originate-from-2006547 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and

[Bug 1995349] Re: [goodix] The enrolled finger is unknown to device

2023-02-08 Thread Andy Chi
** Also affects: libfprint (Ubuntu Jammy) Importance: Undecided Status: New ** Also affects: libfprint (Ubuntu Lunar) Importance: Undecided Status: New ** Also affects: libfprint (Ubuntu Kinetic) Importance: Undecided Status: New ** Changed in: libfprint (Ubuntu

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2023-01-02 Thread Andy Chi
** Tags added: originate-from-2000750 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor To manage

[Bug 1990209] Re: To support Goodix fp device [27C6:631C]

2022-12-07 Thread Andy Chi
** Changed in: libfprint (Ubuntu) Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1990209 Title: To support Goodix fp device [27C6:631C] To

[Bug 1966911] Re: Cannot enroll finger on Jammy

2022-12-01 Thread Andy Chi
** Changed in: libfprint-2-tod1-goodix Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1966911 Title: Cannot enroll finger on Jammy

[Bug 1989313] Re: To support Goodix fp device [27C6:634C]

2022-12-01 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1989313 Title: To support Goodix fp device [27C6:634C]

[Bug 1990209] Re: To support Goodix fp device [27C6:631C]

2022-12-01 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1990209 Title: To support Goodix fp device [27C6:631C]

[Bug 1989314] Re: To support Elan fp device [04F3:0C88]

2022-11-21 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1989314 Title: To support Elan fp device [04F3:0C88] To

[Bug 1990089] Re: Screen freeze when performing memory stress in Wayland mode

2022-11-03 Thread Andy Chi
** Tags added: originate-from-1992399 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1990089 Title: Screen freeze when performing memory stress in Wayland mode To manage

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-11-01 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1969422 Title: gnome-shell crashed with SIGSEGV in

[Bug 1995349] [NEW] [goodix] The enrolled finger is unknown to device

2022-11-01 Thread Andy Chi
finger * Login with right index finger [Where problems could occur] * This is only affected goodix fingerprint device ** Affects: libfprint Importance: Unknown Status: Unknown ** Affects: oem-priority Importance: Critical Assignee: Andy Chi (andch) Status

[Bug 1988625] Re: Left-over cursor visible on second screen

2022-11-01 Thread Andy Chi
Plug a 4k external monitor to XPS 9320, set the external monitor to 100% and set the internal monitor to 200%. Enable -proposed pocket and install mutter (42.5-0ubuntu1), wiggle mouse 20 times and no cursor left on my internal monitor. ** Tags removed: verification-needed

[Bug 1990089] Re: Screen freeze when performing memory stress in Wayland mode

2022-10-24 Thread Andy Chi
** Tags added: originate-from-1981168 somerville -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1990089 Title: Screen freeze when performing memory stress in Wayland mode To

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-09-20 Thread Andy Chi
** Tags added: originate-from-1989842 sutton -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1969422 Title: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from

[Bug 1990209] [NEW] To support Goodix fp device [27C6:631C]

2022-09-19 Thread Andy Chi
with this fingerprint device * Launch `settings` and enable `Fingerprint Login` * Enroll finger and then logout * Login system with enrolled finger [Where problems could occur] * The only impact will be [27C6:631C] will be supported. ** Affects: oem-priority Importance: Critical Assignee: Andy Chi

[Bug 1956885] Re: Incorrect verify implementation, unable to verify on one finger

2022-09-14 Thread Andy Chi
Hi Loic, I built a new deb here, please also check on your side. I can verify with one finger. fpritd-verify also works from my testing. https://launchpad.net/~andch/+archive/ubuntu/staging-fprint ** No longer affects: libfprint (Ubuntu) ** Changed in: oem-priority Status: Confirmed =>

[Bug 1989313] [NEW] To support Elan fp device [04F3:0C88]

2022-09-12 Thread Andy Chi
Public bug reported: https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/7899bf4240819a28f3e29bd40d4e36aa432343b6 This ID is included in upstream. [Impact] * Devices have Elan [04F3:0C88] fingerprint component will get supported. [Test Plan] * Find a machine with this

[Bug 1989314] [NEW] To support Elan fp device [04F3:0C88]

2022-09-12 Thread Andy Chi
with this fingerprint device * Launch `settings` and enable `Fingerprint Login` * Enroll finger and then logout * Login system with enrolled finger [Where problems could occur] * The only impact will be [04F3:0C88] will be supported. ** Affects: oem-priority Importance: Critical Assignee: Andy Chi

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-09-02 Thread Andy Chi
Hello @vanvugt, I tried with gnome-42.4 with steps below and gnome-shell works fine [Device] Laptop with iGPU (intel) and dGPU (amd) [steps] 1. Plug a monitor on iGPU (intel internal graphic) and plug the other monitor on dGPU (amd gpu) 2. Boot into system 3. Open gnome-settings-daemon and

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-08-18 Thread Andy Chi
** Changed in: oem-priority Importance: High => Critical -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1969422 Title: gnome-shell crashed with SIGSEGV in

[Bug 1956885] Re: Incorrect verify implementation, unable to verify on one finger

2022-08-15 Thread Andy Chi
** Changed in: libfprint-2-tod1-broadcom Status: New => Confirmed ** Changed in: libfprint-2-tod1-broadcom Importance: Undecided => Critical ** Changed in: libfprint-2-tod1-broadcom Assignee: (unassigned) => Andy Chi (andch) ** Also affects: libfprint (Ubuntu) I

[Bug 1966911] Re: Cannot enroll finger on Jammy

2022-08-12 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1966911 Title: Cannot enroll finger on Jammy To manage

[Bug 1969422] Re: gnome-shell crashed with SIGSEGV in gbm_surface_release_buffer() from meta_drm_buffer_gbm_finalize() from g_object_unref() from g_object_unref() from g_set_object()

2022-08-10 Thread Andy Chi
** Tags added: oem-priority originate-from-1981416 somerville ** Changed in: oem-priority Status: New => Confirmed ** Changed in: oem-priority Assignee: (unassigned) => Andy Chi (andch) ** Changed in: oem-priority Importance: Undecided => High -- You received

[Bug 1981974] Re: FP identify is not working with broadcom sensor on Jammy

2022-08-09 Thread Andy Chi
** Also affects: libfprint (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1981974 Title: FP identify is not working with

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2022-08-01 Thread Andy Chi
** Tags added: originate-from-1982904 stella -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor To

[Bug 1966635] Re: can't move file/directory by drag and drop by using touch monitor

2022-08-01 Thread Andy Chi
** Tags added: originate-from-1981676 somerville -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/1966635 Title: can't move file/directory by drag and drop by using touch monitor

[Bug 1936302] Re: To support elanmoc driver

2022-07-08 Thread Andy Chi
** Changed in: libfprint (Ubuntu) Status: In Progress => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1936302 Title: To support elanmoc driver To manage

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2022-07-06 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Fix Committed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: Screen freeze and high CPU when a second monitor

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2022-06-28 Thread Andy Chi
Enable -proposed on XPS9310(3456x2160), install gnome-shell-extension- desktop-icons-ng (43-2ubuntu1). [steps] 1. Plug type-c monitor to DUT 2. Cold Boot into OS 3. Check the external monitor has signal 4. Click keyboard or move mouse to check system can work well External and built-in monitor

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2022-06-26 Thread Andy Chi
Hello @vanvugt, I manually edit workspaces-only-on-primary false in /usr/share/glib-2.0/schemas/10_ubuntu-settings.gschema.override /usr/share/glib-2.0/schemas/00_org.gnome.shell.gschema.override Followed the steps in the bug description, my screen freeze after the external monitor plugged.

[Bug 1976204] Re: Screen freeze and high CPU when a second monitor of different scaling factor is attached (but only if DING is active)

2022-06-23 Thread Andy Chi
Based on comment#57, I built a test deb for this issue. If anyone wants to test the patched gnome-shell-extension-desktop-icons-ng, please refer to https://launchpad.net/~andch/+archive/ubuntu/experimental-package. @vanvugt, thanks a lot! -- You received this bug notification because you are a

[Bug 1976204] Re: Screen freeze if a 4K monitor is added to a 4K laptop while DING is active

2022-06-21 Thread Andy Chi
Tried with the newest mutter (42.2-0ubuntu1) and gnome-shell (42.2-0ubuntu0.2), the screen freeze after I plug external monitor. ** Attachment added: "gnome-shell-20220621.log" https://bugs.launchpad.net/oem-priority/+bug/1976204/+attachment/5598650/+files/gnome-shell-20220621.log -- You

[Bug 1976204] Re: Screen freeze if a 4K monitor is added to a 4K laptop while DING is active

2022-06-17 Thread Andy Chi
All the 4k eDP laptops will have this issue, I tried on HP ZBook (which includes nv card) and switch to wayland. Plug external 4k monitor can reproduce too. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu.

[Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
If eDP is 4k or OLED (3456x2160), screen will freeze after plugging 4k external monitor. I switched to type-c to DP dongle, and the dongle works with other laptop with FHD eDP. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter

[Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
Tried adding MUTTER_DEBUG_DISABLE_TRIPLE_BUFFERING=1 and screen freeze after plugging external monitor. I test with 2 different 4k monitor, one is ASUS and the other one is Benq. Both can cause this issue. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs,

[Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
timestamp of freeze time: 16:27:00 gnome-shell[1880]KMS: [atomic] Setting plane 31 (/dev/dri/card0) property 'rotation' (33) to 1 Unplug external monitor and screen does not freeze: 16:27:23 gnome-shell[1880]KMS: [atomic] Page flip callback for CRTC (98, /dev/dri/card0), data: 0x559af8d398890

[Bug 1976204] Re: Screen freeze

2022-06-16 Thread Andy Chi
Follow comment #19 to enable MUTTER_DEBUG=kms and get the sos report ** Attachment added: "sosreport-ubuntu-XPS-13-9310-2022-06-16-cypwmhe.tar.xz"

[Bug 1976204] Re: Screen freeze

2022-06-15 Thread Andy Chi
Ubuntu-bug xxx.crash Bug #1978764 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: Screen freeze To manage notifications about this bug go to:

[Bug 1936302] Re: To support elanmoc driver

2022-06-15 Thread Andy Chi
** Changed in: oem-priority Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1936302 Title: To support elanmoc driver To manage

[Bug 1976204] Re: Screen freeze

2022-06-15 Thread Andy Chi
@vanvugt, Sure, but we don't have type-c monitor in Lab. I'm using a type-c to HDMI dongle. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: Screen freeze To manage

[Bug 1976204] Re: Screen freeze

2022-06-09 Thread Andy Chi
Set the DUT back to X, plug external 4K monitor. I won't see the screen freeze. [DUT] XPS 9310 [Monitor] ASUS PA279CV [kernel] 5.15.0-35-generic [BIOS] 3.4.0 ** Attachment added: "dpkg.txt"

[Bug 1976204] Re: Screen freeze

2022-06-09 Thread Andy Chi
Change the title to "Screen freeze" to avoid any confusion of "system hang" or "system freeze". Sure, I'll add the debug in the /etc/environment. Thanks. ** Summary changed: - System freeze + Screen freeze -- You received this bug notification because you are a member of Ubuntu Desktop Bugs,

[Bug 1976204] Re: System freeze

2022-06-09 Thread Andy Chi
Sorry, connect type-c monitor directly without docking can also reproduce this issue. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title: System freeze To manage

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-07 Thread Andy Chi
** Description changed: [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4.

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-06 Thread Andy Chi
I use `thread apply all bt full` to capture the gdb debug message and use `journalctl -b 0 /usr/bin/gnome-shell` to capture journal log. ** Attachment added: "gnome-shell-stack-trace-202206062108.tar.gz"

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-06 Thread Andy Chi
Hi @3v1n0, [steps] 1. Install gnome-shell-dbgsym_42.1-0ubuntu0.1_amd64.ddeb, libglib2.0-dev-bin-dbgsym_2.72.1-1_amd64.ddeb, libmutter-test-10-dbgsym_42.1-0ubuntu1_amd64.ddeb, libglib2.0-0-dbgsym_2.72.1-1_amd64.ddeb, libglib2.0-tests-dbgsym_2.72.1-1_amd64.ddeb,

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-01 Thread Andy Chi
** Also affects: gnome-shell-extension-desktop-icons-ng (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1976204 Title:

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-06-01 Thread Andy Chi
If I remove gnome-shell-extension-desktop-icons-ng, I can't reproduce this issue. Also I can't reproduce this issue under x-session. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1976204] ShellJournal.txt

2022-05-31 Thread Andy Chi
apport information ** Attachment added: "ShellJournal.txt" https://bugs.launchpad.net/bugs/1976204/+attachment/5594178/+files/ShellJournal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1976204] ProcEnviron.txt

2022-05-31 Thread Andy Chi
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1976204/+attachment/5594177/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1976204] ProcCpuinfoMinimal.txt

2022-05-31 Thread Andy Chi
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1976204/+attachment/5594176/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1976204] GsettingsChanges.txt

2022-05-31 Thread Andy Chi
apport information ** Attachment added: "GsettingsChanges.txt" https://bugs.launchpad.net/bugs/1976204/+attachment/5594175/+files/GsettingsChanges.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-05-31 Thread Andy Chi
apport information ** Tags added: apport-collected jammy wayland-session ** Description changed: [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2.

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-05-29 Thread Andy Chi
** Attachment added: "syslog.log.tar.gz" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1976204/+attachment/5593680/+files/syslog.log.tar.gz -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1976204] Re: system freeze and gnome-shell reports multiple stack trace

2022-05-29 Thread Andy Chi
** Tags added: oem-priority originate-from-1967530 somerville ** Changed in: oem-priority Status: New => Confirmed ** Changed in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Assignee: (unassigned) => Andy Chi (andch) -- You received

[Bug 1976204] [NEW] system freeze and gnome-shell reports multiple stack trace

2022-05-29 Thread Andy Chi
Public bug reported: [Summary] The system will run into freeze if I connect the external monitor through DP/HDMI with dongle DA310 or Docking WD19TB [Steps to reproduce] 1. Attact DA310 or WD19TB to DUT 2. Cold Boot into OS 3. Plug the DP/HDMI cable to DA310 or WD19TB 4. Check the external

[Bug 1950244] Re: Cannot enroll fingerprint after re-install Focal

2022-05-22 Thread Andy Chi
** Also affects: libfprint (Ubuntu) Importance: Undecided Status: New ** Changed in: fprintd (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu.

[Bug 1974275] Re: gnome-shell crash when executing keys/media-control checkbox test job

2022-05-20 Thread Andy Chi
Hi @vanvugt, Another bug is here Bug# 1974293 Thanks! -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1974275 Title: gnome-shell crash when executing keys/media-control

[Bug 1974275] Re: gnome-shell crash when executing keys/media-control checkbox test job

2022-05-20 Thread Andy Chi
-- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1974275 Title: gnome-shell crash when executing keys/media-control checkbox test job To manage notifications about this bug go

[Bug 1974275] ShellJournal.txt

2022-05-20 Thread Andy Chi
anged in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Assignee: (unassigned) => Andy Chi (andch) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/

[Bug 1974275] ProcEnviron.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591461/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1974275] ProcCpuinfoMinimal.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591460/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1974275] HookError_ubuntu.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "HookError_ubuntu.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591459/+files/HookError_ubuntu.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1974275] GsettingsChanges.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "GsettingsChanges.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591458/+files/GsettingsChanges.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1974275] Dependencies.txt

2022-05-20 Thread Andy Chi
apport information ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1974275/+attachment/5591457/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1974275] [NEW] gnome-shell crash when executing keys/media-control checkbox test job

2022-05-20 Thread Andy Chi
5 RelatedPackageVersions: mutter-common 42.0-3ubuntu2 Tags: wayland-session jammy Uname: Linux 5.15.0-9027-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True ** Affects: oem-priority Importa

[Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-05-04 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1969428 Title: External display will be `Single

[Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-04-26 Thread Andy Chi
Enable -proposed and install gnome-control-center 1:3.36.5-0ubuntu4 on Focal. Test it on DUT which have HDMI port, plug HDMI monitor (ASUS PA279). External monitor with `Join Displays` works as expected. ** Tags removed: verification-needed verification-needed-focal ** Tags added:

[Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-04-25 Thread Andy Chi
Include this patch won't change the detection behavior, it will 'do it better' to set a preferred scale when monitor plugged. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-control-center in Ubuntu.

[Bug 1951531] Re: Cannot copy file from Nautilus to desktop

2022-04-20 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Won't Fix ** Changed in: oem-priority Status: Won't Fix => Invalid ** Changed in: nautilus (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is

[Bug 1926062] Re: [hirsute/impish] Can't turn bluetooth on again after turning it off

2022-04-20 Thread Andy Chi
** Changed in: oem-priority Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1926062 Title: [hirsute/impish] Can't turn bluetooth on

[Bug 1945296] Re: To support goodix fp device [27C6:639C]

2022-04-20 Thread Andy Chi
** Changed in: oem-priority Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1945296 Title: To support goodix fp device [27C6:639C] To manage

[Bug 1950438] Re: To support goodix fp device [27C6:63CC]

2022-04-20 Thread Andy Chi
** Changed in: oem-priority Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu. https://bugs.launchpad.net/bugs/1950438 Title: To support goodix fp device [27C6:63CC] To

[Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-04-19 Thread Andy Chi
** Changed in: oem-priority Importance: Undecided => Critical ** Changed in: oem-priority Assignee: (unassigned) => Andy Chi (andch) ** Changed in: oem-priority Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bu

[Bug 1969428] Re: External display will be `Single Display` when HDMI plugged

2022-04-19 Thread Andy Chi
Upload debdiff for focal ** Patch added: "gnome-control-center_3.36.5-0ubuntu4.debdiff" https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1969428/+attachment/5581392/+files/gnome-control-center_3.36.5-0ubuntu4.debdiff ** Tags added: oem-priority originate-from-1967088

[Bug 1969428] [NEW] External display will be `Single Display` when HDMI plugged

2022-04-19 Thread Andy Chi
Public bug reported: Upstream bug: https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/1038 [Impact] * DUT will remain `Single Display` mode when 4k monitor is plugged. Not every 4K monitor will cause this issue. [Test Plan] * Find a 4k monitor (Philips 276E) * Plug HDMI cable

[Bug 1966911] [NEW] Cannot enroll finger on Jammy

2022-03-29 Thread Andy Chi
Importance: Critical Assignee: Andy Chi (andch) Status: Confirmed ** Affects: oem-priority Importance: Critical Assignee: Andy Chi (andch) Status: Confirmed ** Affects: libfprint (Ubuntu) Importance: Undecided Status: New ** Tags: oem-priority originate

[Bug 1944369] Re: Crash with fprintd 1.92.0

2022-03-29 Thread Andy Chi
fprintd won't crash with new libfprint version on Jammy which is 1:1.94.3+tod1-0ubuntu1. ** Changed in: oem-priority Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to libfprint in Ubuntu.

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