Re: [Bug 1838919] Re: Slow and lost keyboard and mouse events
Daniel I am Brian's wife, Jane I am devastated to let you know that Brian succumbed to his prostate cancer and died a few weeks ago Please let everyone know Thanks Jane Burch On 7/8/20 7:50 pm, Daniel van Vugt wrote: > Thank you for reporting this bug to Ubuntu. > Ubuntu 19.10 (eoan) reached end-of-life on July 17, 2020. > > See this document for currently supported Ubuntu releases: > https://wiki.ubuntu.com/Releases > > We appreciate that this bug may be old and you might not be interested > in discussing it any more. But if you are then please upgrade to the > latest Ubuntu version and re-test. If you then find the bug is still > present in the newer Ubuntu version, please add a comment here telling > us which new version it is in and change the bug status to Confirmed. > > ** Changed in: gnome-shell (Ubuntu) > Status: Incomplete => Won't Fix > > ** Changed in: mutter (Ubuntu) > Status: Incomplete => Won't Fix > -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] ShellJournal.txt
apport information ** Attachment added: "ShellJournal.txt" https://bugs.launchpad.net/bugs/1838919/+attachment/5331424/+files/ShellJournal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1838919] Re: Slow and lost keyboard and mouse events
On 24/2/20 3:12 pm, Daniel van Vugt wrote:
> Actually I should have just continued from comment #27. To do that
> please run:
>
>mv ~/.local/share/gnome-shell/extensions ~/old-extensions
Oops! I had already run the "dconf reset"!
Never mind, I was not aware of having changed the settings from their
original defaults. I presume they were residual from an earlier release.
> and then reboot. Any improvement?
The keyboard hang happens fairly frequently, but perhaps less often than
before the reset. Also, mouse hangs are rare and recover automatically,
so I can't be certain there is still a problem.
I will run the apport-collect, but I am content to live with the problem
and re-assess when 20.04 is available.
Thanks for caring!
Brian
> ** Changed in: gnome-shell (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: mutter (Ubuntu)
> Status: New => Incomplete
>
** Description changed:
This was a fresh amd64 installation with 18.10 desktop, upgraded to
19.04 as soon as available. It has been getting worse over the last few
weeks and is now so bad I can hardly type an email (or this bug report!)
without having to fix many typos.
journalctl shows many different gnome errors, so it is difficult to
figure out which is the underlying cause and which are simply collateral
damage.
There are two sequences that appear first after a reboot, and the first
of these has been reported many times on ubuntu releases going back for
years:-
Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ module
/usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so cannot be
loaded.
Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ 2.x symbols
detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # Failed to load module
"canberra-gtk-module"
and
Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-DEBUG]
Registering StatusNotifierItem
:1.89/org/ayatana/NotificationItem/software_update_available
Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable
to update overlay icon
Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable
to update overlay icon
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 31 with keysym 31 (keycode a).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 32 with keysym 32 (keycode b).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 34 with keysym 34 (keycode d).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 39 with keysym 39 (keycode 12).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 36 with keysym 36 (keycode f).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 38 with keysym 38 (keycode 11).
Aug 05 09:12:19 schizo org.gnome.Shell.desktop[3529]:
[4042:4042:0805/091219.948098:ERROR:buffer_manager.cc(488)]
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error
from previous GL command
Aug 05 09:12:21 schizo org.gnome.Shell.desktop[3529]:
[4042:4042:0805/091221.376983:ERROR:buffer_manager.cc(488)]
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error
from previous GL command
Aug 05 09:12:22 schizo org.gnome.Shell.desktop[3529]:
[4042:4042:0805/091222.542169:ERROR:buffer_manager.cc(488)]
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <-
Is this a recent regression? I know for sure the system wasn't this
unresponsive 3 weeks ago, but I cannot be sure when it started to go
wrong. My mouse/keyboard combo has a USB-wireless dongle and I've
fiddled around with distance and battery state until I was sure the
problem was somewhere else and started to check the system log.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-software 3.30.6-2ubuntu4.19.04.1
ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 5 11:53:37 2019
InstalledPlugins:
[Bug 1838919] GsettingsChanges.txt
apport information ** Attachment added: "GsettingsChanges.txt" https://bugs.launchpad.net/bugs/1838919/+attachment/5331421/+files/GsettingsChanges.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Dependencies.txt
apport information ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1838919/+attachment/5331420/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1838919/+attachment/5331423/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1838919/+attachment/5331422/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
Sorry for the delay. The problem still exists under 19.10 desktop, but does not occur quite as often. However, it is slightly harder to escape from... I either need to wait 20+ seconds uselessly pressing keys I will have to subsequently delete, or tab to another command prompt, type something in easily, then return to the "stuck" prompt. My comment is only to bring the bug report up to date and keep it open. We are only a few weeks from the 20.04 release, where this bug will be much more important if still present. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
I upgraded both my Ubuntu Desktop and UbuntuStudio systems to 19.10 Eoan (with gnome mostly at 3.34). The symptoms have not changed... my desktop still hangs, loses keyboard events, and the log fills with the GTK 2/3 conflict messages. Meanwhile my Studio system behaves perfectly! The log messages are generated by nautilis, gnome terminal, thunderbird, and several other applications, but I do not think they are the culprits - just the victims of something unseen. The Studio system also has many GTK2 packages installed alongside the GTK3 ones, so there isn't a simple explanation for the difference in behaviour. I will do a side-by-side comparison of installed packages to see if there is some sort of clue. Meanwhile, I would be grateful if anyone could suggest how to identify the guilty component. I would love to purge it! -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
I didn't see any problems logging on with gnome on xorg, or starting the first terminal session. However, as soon as I started the second terminal, the GTK2/GTK3 error messages poured out. Opening a new tab on the same window does not generate the messages. This sounds like your gnome bug report - it doesn't look like a widget, or an application, but something more fundamental. I wonder why my system even has the i386 packages installed - were they pulled in by an application (such as wine) which isn't installed on my laptop? What is the best way to locate the culprit - I now know it isn't Chrome, thunderbird, nautilus or netbeans. It's hard to believe gnome- terminal is the root cause. ** Attachment added: "journalctl with xorg when starting a second terminal session" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5282548/+files/2019-08-15-xorg-gnome-second-terminal -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1838919] Re: Slow and lost keyboard and mouse events
On 14/8/19 8:22 pm, Traumflug wrote: > Installed packages don't matter if their content isn't in use. It does > matter whether you run an X11 or a Wayland session. > > To switch between both, log out to get to the login screen. There is a > gears icon right above the password entry field, click on it. This > should open a menu allowing to choose between "Ubuntu on Xorg" and > "Ubuntu on Wayland". Having this choice done, log in, you'll be in the > selected type of session. I had forgotten the gear wheel.. the last time I used it was when unity came out as the new default and I preferred Gnome Classic. Thanks for reminding me. > Basically, all applications work in both session types, but there are a > number of smaller visual distinctions. For example, Firefox draws its > menu inside the window bar on Wayland, while it draws the menu under the > window bar on X11. Also, on X11 there's a process "Xorg" running, while > on Wayland there's a process "XWayland" (or similar). The default on the desktop system was "ubuntu", so I changed to "Gnome on Xorg". The presentation details are different (obviously) but don't bother me. However, I get exactly the same errors logged and slow input events:- Aug 15 07:21:43 schizo gnome-control-c[8320]: GTK+ module /usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libgail.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Aug 15 07:21:43 schizo gnome-control-c[8320]: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. Aug 15 07:21:44 schizo gnome-control-c[8320]: GTK+ module /usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Aug 15 07:21:44 schizo gnome-control-c[8320]: Failed to load module "canberra-gtk-module" Aug 15 07:21:44 schizo gnome-control-c[8320]: GTK+ module /usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Aug 15 07:21:44 schizo gnome-control-c[8320]: Failed to load module "canberra-gtk-module" I will try again but this time only start a terminal session. I realise there is a lot of processes running to support a single graphical user session, but I'll keep Chrome and Thunderbird out of the variables. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
Thank you very much for your suggestion #21, Traumflug. I read the issue you quoted and to be honest, I was quite disappointed in the responses so far. The symptoms sound very similar to those I reported here. I compared the wayland packages on my desktop (slow or lost mouse and keyboard events) with those on my laptop (ubuntu studio), which works satisfactorily. I will attach a file containing the two dpkg lists for comparison. I really don't understand the wayland architecture, but was happy to use the recommended workaround when running sudo gui programs such as gparted. I notice two differences and wonder whether either of them might account for the diference between my two systems? 1. The desktop has three i386 old packages not installed on the laptop. Perhaps I should delete them? 2. The desktop has the xwayland package installed, but the laptop does not. What do you think? Is this helpful in tracking down the root cause of the problem? Is there anything I can do to assist with further diagnosis, given I have two systems side-by-side for comparison? ** Attachment added: "dpkg list comparison for wayland" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5282468/+files/2019-08-14-wayland-packages-compared -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
I had a bit of a brainwave this morning - or perhaps just awoke from my stupidity! I also have a laptop which runs ubuntu studio 19.04 amd64. At the moment, my desktop which is suffering has the 5.0.0-23-generic kernel. The laptop has the 5.0.0-21-lowlatency kernel, BUT does not have all these problems. The laptop also has gtk2 and gtk3 packages installed, although I haven't yet done a package-by-package diff. As far as I can remember, they both have mostly the same applications, although studio has a lot more. The laptop currently has upgrades waiting to be installed for the kernel, chromium, chrome and mutter (and quite a few more packages). Should I upgrade those packages on the laptop one at a time, to see whether the same problem appears? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
top on 4 second intervals rotates the same 5 or 6 threads, so I set the interval to 20 seconds and copied the output to a file, which I have attached. I have also attached the dpkg list. ** Attachment added: "top interval 20 seconds" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5281100/+files/schizo-2019-08-06-top-d-20 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
dpkg list next... ** Attachment added: "dpkg list" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5281101/+files/schizo-2019-08-06-allpackages-txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
Hi Daniel, thanks for not giving up! First, here is snap list:- Name Version Rev Tracking Publisher Notes core 16-2.39.3 7270 stablecanonical✓ core core18201907231074 stablecanonical✓ base gnome-3-26-1604 3.26.0.20190705 90stable/… canonical✓ - gnome-3-28-1804 3.28.0-10-gaa70833.aa70833 67stablecanonical✓ - gnome-calculator 3.32.1 406 stable/… canonical✓ - gnome-characters v3.32.1+git2.3367201296 stable/… canonical✓ - gnome-logs3.32.0-4-ge8f3f37ca861stable/… canonical✓ - gnome-system-monitor 3.32.1-3-g0ea89b4922100 stable/… canonical✓ - gtk-common-themes 0.1-22-gab0a26b 1313 stable/… canonical✓ - pdftk-smoser 2.02-4 18stablesmoser - -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
What can I do to help you diagnose the problem further, Daniel? I think something changed recently, and that must have been an update. I do not believe I have installed any new packages that might have called for GTK2, so my guess is that it has been there since the clean 18.10 install and not been in conflict with GTK3 until recently. Searching on the conflict has not revealed anything helpful to me because this kind of error has popped up lots of times as far back as ubuntu 12.04. The packages recommended to be installed to "fix" these old problems all seem to be present on my system already. Is there an easy way to discover what is calling for GTK2, or is that being done by canberra on behalf of some applications, but not others? Is there any point in me booting recovery mode to see whether the errors (keyboard mapping too, don't forget) are logged from the simple tty console login? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
Also, I will attach journalctl -xb log taken as soon as I booted the system and logged on this morning. It seems to me that as soon as systemd started the gnome terminal server unit, related error messages began to be generated. Chrome/chromium had not been started at the time - it was autostarted by your apport command quite a while later. ** Attachment added: "cold boot journalctl" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+attachment/5281063/+files/schizo-2001908-06-xb -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
apport information
** Tags added: apport-collected
** Description changed:
This was a fresh amd64 installation with 18.10 desktop, upgraded to
19.04 as soon as available. It has been getting worse over the last few
weeks and is now so bad I can hardly type an email (or this bug report!)
without having to fix many typos.
journalctl shows many different gnome errors, so it is difficult to
figure out which is the underlying cause and which are simply collateral
damage.
There are two sequences that appear first after a reboot, and the first
of these has been reported many times on ubuntu releases going back for
years:-
Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ module
/usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so cannot be
loaded.
Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ 2.x symbols
detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.
Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # Failed to load module
"canberra-gtk-module"
and
Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-DEBUG]
Registering StatusNotifierItem
:1.89/org/ayatana/NotificationItem/software_update_available
Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable
to update overlay icon
Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable
to update overlay icon
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 33 with keysym 33 (keycode c).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 31 with keysym 31 (keycode a).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 32 with keysym 32 (keycode b).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 34 with keysym 34 (keycode d).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 35 with keysym 35 (keycode e).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 39 with keysym 39 (keycode 12).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 36 with keysym 36 (keycode f).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 37 with keysym 37 (keycode 10).
Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning:
Overwriting existing binding of keysym 38 with keysym 38 (keycode 11).
Aug 05 09:12:19 schizo org.gnome.Shell.desktop[3529]:
[4042:4042:0805/091219.948098:ERROR:buffer_manager.cc(488)]
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error
from previous GL command
Aug 05 09:12:21 schizo org.gnome.Shell.desktop[3529]:
[4042:4042:0805/091221.376983:ERROR:buffer_manager.cc(488)]
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error
from previous GL command
Aug 05 09:12:22 schizo org.gnome.Shell.desktop[3529]:
[4042:4042:0805/091222.542169:ERROR:buffer_manager.cc(488)]
[.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <-
Is this a recent regression? I know for sure the system wasn't this
unresponsive 3 weeks ago, but I cannot be sure when it started to go
wrong. My mouse/keyboard combo has a USB-wireless dongle and I've
fiddled around with distance and battery state until I was sure the
problem was somewhere else and started to check the system log.
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-software 3.30.6-2ubuntu4.19.04.1
ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 5 11:53:37 2019
InstalledPlugins:
gnome-software-plugin-flatpak 3.30.6-2ubuntu4.19.04.1
gnome-software-plugin-snap3.30.6-2ubuntu4.19.04.1
SourcePackage: gnome-software
UpgradeStatus: Upgraded to disco on 2019-04-28 (98 days ago)
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.10-0ubuntu27.1
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 19.04
+ Package: mutter
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15
+ RelatedPackageVersions: mutter-common 3.32.2+git20190711-2ubuntu1~19.04.1
+ Tags: disco
+ Uname: Linux 5.0.0-23-generic x86_64
+ UpgradeStatus: Upgraded to disco on 2019-04-28 (99 days ago)
+ UserGroups: adm audio cdrom dip disk floppy lp lpadmin plugdev sambashare
scans sudo video wireshark
+ _MarkForUpload: True
** Attachment added: "Dependencies.txt"
[Bug 1838919] ProcCpuinfoMinimal.txt
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1838919/+attachment/5281060/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] GsettingsChanges.txt
apport information ** Attachment added: "GsettingsChanges.txt" https://bugs.launchpad.net/bugs/1838919/+attachment/5281059/+files/GsettingsChanges.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
Thanks for explaining Daniel #5. You will see I ran the command again. However... It is interesting to see that even the apport-collect command from a new terminal session triggered the canberra error. brian@schizo:~$ apport-collect 1838919 (apport-gtk:21631): Gtk-WARNING **: 08:30:48.771: GTK+ module /usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libgail.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 08:30:48.771: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. (apport-gtk:21631): Gtk-WARNING **: 08:30:49.106: GTK+ module /usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 08:30:49.106: Failed to load module "canberra-gtk-module" The authorization page: (https://launchpad.net/+authorize-token?oauth_token=t0cRSdJcr5xGQ4MLSbPG_permission=DESKTOP_INTEGRATION) should be opening in your browser. Use your browser to authorize this program to access Launchpad on your behalf. Waiting to hear from Launchpad about your decision... brian@schizo:~$ -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] ShellJournal.txt
apport information ** Attachment added: "ShellJournal.txt" https://bugs.launchpad.net/bugs/1838919/+attachment/5281062/+files/ShellJournal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] ProcEnviron.txt
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1838919/+attachment/5281061/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] Re: Slow and lost keyboard and mouse events
Daniel post #2. That was exactly how I opened this bug report, so what exactly are you missing? Daniel post #3. I don't use Chromium, by preferred browser is stock vanilla Chrome from their own repository. I did not think Chrome was delivered as a snap - are you sure your comment is relevant? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1838919] [NEW] Slow and lost keyboard and mouse events
Public bug reported: This was a fresh amd64 installation with 18.10 desktop, upgraded to 19.04 as soon as available. It has been getting worse over the last few weeks and is now so bad I can hardly type an email (or this bug report!) without having to fix many typos. journalctl shows many different gnome errors, so it is difficult to figure out which is the underlying cause and which are simply collateral damage. There are two sequences that appear first after a reboot, and the first of these has been reported many times on ubuntu releases going back for years:- Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ module /usr/lib/x86_64-linux-gnu/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Aug 05 08:16:08 schizo org.gnome.Shell.desktop[3529]: # Failed to load module "canberra-gtk-module" and Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-DEBUG] Registering StatusNotifierItem :1.89/org/ayatana/NotificationItem/software_update_available Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable to update overlay icon Aug 05 09:11:04 schizo gnome-shell[3529]: [AppIndicatorSupport-FATAL] unable to update overlay icon Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: Overwriting existing binding of keysym 33 with keysym 33 (keycode c). Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: Overwriting existing binding of keysym 31 with keysym 31 (keycode a). Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: Overwriting existing binding of keysym 32 with keysym 32 (keycode b). Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: Overwriting existing binding of keysym 34 with keysym 34 (keycode d). Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: Overwriting existing binding of keysym 35 with keysym 35 (keycode e). Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: Overwriting existing binding of keysym 39 with keysym 39 (keycode 12). Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: Overwriting existing binding of keysym 36 with keysym 36 (keycode f). Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: Overwriting existing binding of keysym 37 with keysym 37 (keycode 10). Aug 05 09:11:05 schizo org.gnome.Shell.desktop[3529]: Window manager warning: Overwriting existing binding of keysym 38 with keysym 38 (keycode 11). Aug 05 09:12:19 schizo org.gnome.Shell.desktop[3529]: [4042:4042:0805/091219.948098:ERROR:buffer_manager.cc(488)] [.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error from previous GL command Aug 05 09:12:21 schizo org.gnome.Shell.desktop[3529]: [4042:4042:0805/091221.376983:ERROR:buffer_manager.cc(488)] [.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- error from previous GL command Aug 05 09:12:22 schizo org.gnome.Shell.desktop[3529]: [4042:4042:0805/091222.542169:ERROR:buffer_manager.cc(488)] [.DisplayCompositor]GL ERROR :GL_INVALID_OPERATION : glBufferData: <- Is this a recent regression? I know for sure the system wasn't this unresponsive 3 weeks ago, but I cannot be sure when it started to go wrong. My mouse/keyboard combo has a USB-wireless dongle and I've fiddled around with distance and battery state until I was sure the problem was somewhere else and started to check the system log. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-software 3.30.6-2ubuntu4.19.04.1 ProcVersionSignature: Ubuntu 5.0.0-23.24-generic 5.0.15 Uname: Linux 5.0.0-23-generic x86_64 ApportVersion: 2.20.10-0ubuntu27.1 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Mon Aug 5 11:53:37 2019 InstalledPlugins: gnome-software-plugin-flatpak 3.30.6-2ubuntu4.19.04.1 gnome-software-plugin-snap3.30.6-2ubuntu4.19.04.1 SourcePackage: gnome-software UpgradeStatus: Upgraded to disco on 2019-04-28 (98 days ago) ** Affects: gnome-software (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug disco -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1838919 Title: Slow and lost keyboard and mouse events To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1838919/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1584457] Re: gsd-backlight-helper spamming the logs since upate to 16.04
upgraded from 17.04 to 17.10 64-bit desktop. ASUS Transformer T300 CHI- FL005H. kernel 4.13.0-32-generic and gnome-settings-daemon 3.26.2-0ubuntu0.1 syslog and journalctl spammed exactly as described - gdm3 and gsd- backlight-helper --set-brightness I can confirm "systemctl stop iio-sensor-proxy" causes these messages to stop, but less frequent errors from org.gnome.Shell.desktop are logged repeatedly, e.g. Error.checkin_request.cc(211) failed to get checking response. Fetcher failed. Retrying. Followed by various other org.gnome.Shell.desktop messages. I can provide a log if they might be useful, but I suspect they are triggered by killing the iio-sensor-proxy and so are probably not very relevant to the original bug. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-settings-daemon in Ubuntu. https://bugs.launchpad.net/bugs/1584457 Title: gsd-backlight-helper spamming the logs since upate to 16.04 To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-settings-daemon/+bug/1584457/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1683094] [NEW] Upgrade conflict DNS broken between Network Manager and systemd-resolved
Public bug reported: After upgrading my laptop from 16.10 ubuntu studio to 17.04, no DNS names could be resolved with either an ethernet or wifi connection. Something as simple as "ping myOtherHost" failed... The Zesty 17.04 release notes clearly state "The default DNS resolver is now systemd-resolved", but there is NO warning that this change will break many mature and working NetworkManager configurations. NetworkManager is still started by systemd, but it seems to be oblivious to the presence of systemd-resolved, which in my case had over-written the /etc/resolv.conf symlink created by NM. There is a lot of relevant but confusing posts out there, some for earlier releases of ubuntu. I managed to fight my way through the problem, but I suspect many people will be stuck and become angry. In particular, anyone who upgrades a working NM system with a configuration that is too complex for systemd-resolved (wifi seems to be the obvious problem area) won't even be able to search the internet for known problems unless he or she has access to a different computer! The circumvention is fairly simple and is documented elsewhere... the user MUST prevent systemd-resolved ever running and then repair Network Manager if it has been left damaged after the upgrade. First, prevent systemd-resolved from ever running: sudo systemctl stop systemd-resolved sudo systemctl disable systemd-resolved sudo systemctl mask systemd-resolved (yes, that is correct. Without the mask "something" re-enabled it on my system!) Second (belts and braces), get NetworkManager re-configured properly: sudo apt-get install --reinstall network-manager (I think this was the trigger that re-enabled systemd-resolved, but can't be sure). Third, fix NetworkManager if DNS names are still not resolved properly: dpkg -l dnsmasq-base (make sure its status is "ii" meaning properly installed) edit /etc/NetworkManager/NetworkManager.conf and make sure "dns=dnsmasq" is in the [Main] section. Reboot and confirm your NM connections work and DNS resolution is working properly. (/etc/resolv.conf should be a soft link to /var/run/NetworkManager/resolv.conf and "ps aux | grep dns" should confirm dnsmasq is running. ProblemType: Bug DistroRelease: Ubuntu 17.04 Package: systemd 232-21ubuntu2 ProcVersionSignature: Ubuntu 4.10.0-19.21-lowlatency 4.10.8 Uname: Linux 4.10.0-19-lowlatency x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.4-0ubuntu4 Architecture: amd64 CurrentDesktop: XFCE Date: Sun Apr 16 11:28:13 2017 InstallationDate: Installed on 2016-06-04 (315 days ago) InstallationMedia: Ubuntu-Studio 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) Lsusb: Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 003: ID 0c45:6417 Microdia Integrated Webcam Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Dell Inc. Studio 1558 ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.10.0-19-lowlatency root=UUID=5236cad2-f68b-4cf0-93d2-0f725e609514 ro quiet splash vt.handoff=7 SourcePackage: systemd UpgradeStatus: Upgraded to zesty on 2017-04-14 (1 days ago) dmi.bios.date: 03/30/2011 dmi.bios.vendor: Dell Inc. dmi.bios.version: A12 dmi.board.name: 0874P6 dmi.board.vendor: Dell Inc. dmi.board.version: A12 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A12 dmi.modalias: dmi:bvnDellInc.:bvrA12:bd03/30/2011:svnDellInc.:pnStudio1558:pvrA12:rvnDellInc.:rn0874P6:rvrA12:cvnDellInc.:ct8:cvrA12: dmi.product.name: Studio 1558 dmi.product.version: A12 dmi.sys.vendor: Dell Inc. ** Affects: systemd (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug zesty -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to systemd in Ubuntu. https://bugs.launchpad.net/bugs/1683094 Title: Upgrade conflict DNS broken between Network Manager and systemd- resolved To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/systemd/+bug/1683094/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
