Re: [Bug 1889295] Re: [GM965] dual monitor display not working after login

2020-07-31 Thread James Battis
Daniel,

As requested, I enabled Wayland and logged in with 'Ubuntu on Wayland'. 
The second monitor is now working.

Thank you.  I am very impressed with the quick turn around and support.

Jim Battis

On 7/30/20 10:11 PM, Daniel van Vugt wrote:
> Thanks. It looks like Xorg is the cause of this problem and Wayland
> (used on the login screen) works better. Please try selecting 'Ubuntu on
> Wayland' on the login screen (button at the bottom right) before
> entering your password and tell us if that improves the situation.
>
>
> ** Summary changed:
>
> - dual monitor display not working after login
> + [GM965] dual monitor display not working after login
>

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Title:
  [GM965] dual monitor display not working after login

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[Bug 1889295] Re: dual monitor display not working after login

2020-07-30 Thread James Battis
** Attachment added: "lspcik.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+attachment/5397190/+files/lspcik.txt

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Title:
  dual monitor display not working after login

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[Bug 1889295] Re: dual monitor display not working after login

2020-07-30 Thread James Battis
** Attachment added: "xrandr.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+attachment/5397189/+files/xrandr.txt

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Title:
  dual monitor display not working after login

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[Bug 1889295] Re: dual monitor display not working after login

2020-07-30 Thread James Battis
** Attachment added: "journal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+attachment/5397188/+files/journal.txt

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  dual monitor display not working after login

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[Bug 1889295] monitors.xml.txt

2020-07-29 Thread James Battis
apport information

** Attachment added: "monitors.xml.txt"
   
https://bugs.launchpad.net/bugs/1889295/+attachment/5396952/+files/monitors.xml.txt

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Title:
  dual monitor display not working after login

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[Bug 1889295] ProcCpuinfoMinimal.txt

2020-07-29 Thread James Battis
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1889295/+attachment/5396950/+files/ProcCpuinfoMinimal.txt

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  dual monitor display not working after login

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[Bug 1889295] GsettingsChanges.txt

2020-07-29 Thread James Battis
apport information

** Attachment added: "GsettingsChanges.txt"
   
https://bugs.launchpad.net/bugs/1889295/+attachment/5396949/+files/GsettingsChanges.txt

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Title:
  dual monitor display not working after login

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[Bug 1889295] ShellJournal.txt

2020-07-29 Thread James Battis
apport information

** Attachment added: "ShellJournal.txt"
   
https://bugs.launchpad.net/bugs/1889295/+attachment/5396951/+files/ShellJournal.txt

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Title:
  dual monitor display not working after login

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[Bug 1889295] Re: dual monitor display not working after login

2020-07-29 Thread James Battis
apport information

** Tags added: apport-collected

** Description changed:

  Results from a clean install of 20.04 with a forced update.
  
  When my system boots, the system comes up in dual monitor status
  (separated monitors).  Once I log into my account the system reverts to
  a single monitor mode and the second monitor goes blank.  If I attempt
  to change the display to dual monitors, both monitors are shown and
  defined correctly in the setup window (Built-in Laptop Monitor and HP
  24").  However, once I click on apply, the system tries to reset to dual
  monitor, I would say several times, but fails and second monitor says
  that no signal is detected and to check the connection or cable.
  
  However, if I run Ubuntu (older version) from a thumb drive I have no
  problem with the dual monitor.
  
  I believe I am running the default video driver.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27.4
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-07-25 (3 days ago)
+ InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
+ Package: gnome-shell 3.36.1-5ubuntu1
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
+ RelatedPackageVersions: mutter-common 3.36.3-0ubuntu0.20.04.1
+ Tags:  focal
+ Uname: Linux 5.4.0-42-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1889295/+attachment/5396948/+files/Dependencies.txt

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Title:
  dual monitor display not working after login

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[Bug 1889295] [NEW] dual monitor display not working after login

2020-07-28 Thread James Battis
Public bug reported:

Results from a clean install of 20.04 with a forced update.

When my system boots, the system comes up in dual monitor status
(separated monitors).  Once I log into my account the system reverts to
a single monitor mode and the second monitor goes blank.  If I attempt
to change the display to dual monitors, both monitors are shown and
defined correctly in the setup window (Built-in Laptop Monitor and HP
24").  However, once I click on apply, the system tries to reset to dual
monitor, I would say several times, but fails and second monitor says
that no signal is detected and to check the connection or cable.

However, if I run Ubuntu (older version) from a thumb drive I have no
problem with the dual monitor.

I believe I am running the default video driver.

** Affects: gnome-control-center (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  dual monitor display not working after login

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