[Bug 1195725] Re: Nautilus window jumping with dual monitors

2013-07-01 Thread Phil. V
Thanks for your bug report. I'll confirm this, as from the ask ubuntu
link there are two people experiencing this problem. Not sure how to fix
it though, sorry!

Could you please run apport-collect 1195725 in a terminal? That will
attach some relevant debugging information to this report.

** Changed in: nautilus (Ubuntu)
   Status: New = Confirmed

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  Nautilus window jumping with dual monitors

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[Bug 932089] Re: nautilus crashed with SIGSEGV in sort_column_changed_callback()

2012-02-15 Thread Phil. V
** Visibility changed to: Public

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  nautilus crashed with SIGSEGV in sort_column_changed_callback()

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[Bug 932089] Re: nautilus crashed with SIGSEGV in g_closure_invoke()

2012-02-14 Thread Phil. V
Thanks for your bug report. This has a coredump attached, which can
contain sensitive information, so I'm going to mark this as private
until the retracer gets what it needs and removed the attachment.

** Visibility changed to: Private

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[Bug 927468] Re: gconf-editor crashed with SIGABRT in raise()

2012-02-05 Thread Phil. V
Thanks for your bug report. I'm going to mark this as private, since it
has a core dump attached which may contain sensitive information. Once
the retracer does its work and removes the attachment we can set this as
public again.

** Visibility changed to: Private

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[Bug 919871] Re: Empathy Keeps Crashing

2012-01-22 Thread Phil. V
Sure, no problem. It's likely that this isn't a problem with the Ubuntu
packaging of empathy, and will need to be addressed by the folks over at
GNOME. Could you possibly report this to the empathy developers at their
bug tracker? The URL is here: https://bugzilla.gnome.org/

After you do that please post the link to your bug here so I can link
the bugs on launchpad. Also, they're likely to ask for a stack trace
since this is a program crash. Instructions for obtaining that can be
found here: http://live.gnome.org/Empathy/Debugging


** Package changed: pidgin (Ubuntu) = empathy (Ubuntu)

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[Bug 919871] Re: Pidgin Keeps Crashing

2012-01-21 Thread Phil. V
I packaged this against pidgin instead of empathy, as that appears to be
the program you are experiencing problems with. Could you please run
'apport-collect 919871' in a terminal? That will attach some information
regarding the version of pidgin that you are running to this report.
Thanks in advance.

** Package changed: empathy (Ubuntu) = pidgin (Ubuntu)

** Changed in: pidgin (Ubuntu)
   Status: New = Incomplete

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[Bug 908651] Re: Don't recognize my laptop's media controll buttons

2011-12-27 Thread Phil. V
** Tags added: hw-specific

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[Bug 908855] Re: icons and folders are not organised on the Desktop on logon in Ubuntu 11.10

2011-12-27 Thread Phil. V
Thanks for your bug report. To attach some system information to this report, 
could you please run the following command in a terminal:
apport-collect 908855

Also, does this occur after every login?

** Tags added: nautilus-desktop-icons

** Package changed: ubuntu = nautilus (Ubuntu)

** Changed in: nautilus (Ubuntu)
   Status: New = Incomplete

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[Bug 908855] Re: icons and folders are not organised on the Desktop on logon in Ubuntu 11.10

2011-12-27 Thread Phil. V
Thanks for running apport and clarifying that. I'm not terribly familiar
with debugging problems like this, but hopefully someone else can glean
some information from the apport files.

** Changed in: nautilus (Ubuntu)
   Status: Incomplete = New

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[Bug 908337] Re: i can not upgrading ubuntu 10.4 and the following error occure

2011-12-24 Thread Phil. V
Thanks for your bug report. Could you please run the following command
in a terminal to gather some system information: apport-collect 908337
then please attach the files in '/var/log/dist-upgrade' to this bug
report as well.

** Package changed: yelp (Ubuntu) = update-manager (Ubuntu)

** Changed in: update-manager (Ubuntu)
   Status: New = Incomplete

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  i can not  upgrading ubuntu 10.4 and the following error  occure

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[Bug 906365] Re: System Monitor Resources tab CPU display colors misbehaving

2011-12-19 Thread Phil. V
** Package changed: ubuntu = gnome-system-monitor (Ubuntu)

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Title:
  System Monitor Resources tab CPU display colors misbehaving

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[Bug 906103] Re: crashes without saving when 'save-as' dialogue used

2011-12-18 Thread Phil. V
** Tags added: testcase

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  crashes without saving when 'save-as' dialogue used

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[Bug 897533] Re: printer wont work

2011-11-29 Thread Phil. V
CUPS handles printing in Ubuntu, so I'll re-target this there. Could you please 
run the following command in a terminal to attach debugging information related 
to printing problems to this report:
apport-collect 897533

Also, I see now that you're running karmic. You should consider
upgrading to a supported release, as support for 9.10 ended in April.
It's quite possible that your printer works in a later version of
Ubuntu.

** Package changed: evince (Ubuntu) = cups (Ubuntu)

** Changed in: cups (Ubuntu)
   Status: New = Incomplete

** Tags added: karmic

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  printer wont work

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[Bug 897192] Re: IP information area too small on peripherals tab

2011-11-28 Thread Phil. V
*** This bug is a duplicate of bug 806606 ***
https://bugs.launchpad.net/bugs/806606

I've noticed this as well.

** Changed in: gnome-nettool (Ubuntu)
   Status: New = Confirmed

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  IP information area too small on peripherals tab

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[Bug 896810] Re: 64-bit does not use 4GB RAM instead uses 2GB

2011-11-28 Thread Phil. V
Thanks for your bug report. Does your BIOS show the full 4 gigs addressed? 
Also, so we can get some system information relevant to kernel problems 
attached to this report, please run the following command in a terminal and 
then change the status of this report to confirmed:
apport-collect 896810

** Package changed: gnome-system-monitor (Ubuntu) = linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New = Incomplete

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  64-bit does not use 4GB RAM instead uses 2GB

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[Bug 896777] Re: selection of file does not move to next row

2011-11-28 Thread Phil. V
Thanks for your bug report. I believe this should be packaged against
nautilus, as it is the file manager for GNOME.

** Package changed: gnome-shell (Ubuntu) = nautilus (Ubuntu)

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  selection of file does not move to next row

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[Bug 891811] Re: Yahoo account fails to login

2011-11-28 Thread Phil. V
Roger,
If it isn't too much trouble, could you comment upstream and attach your haze 
log files? Hopefully your logs will be of more help in determining the problem.

I'll mark this as confirmed again on the Ubuntu side of things, as it
appears to be a valid issue that is not due to user error.

** Changed in: empathy (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  Yahoo account fails to login

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[Bug 891811] Re: Yahoo account fails to login

2011-11-24 Thread Phil. V
This is marked incomplete because the upstream folks marked the upstream
report as such, and the bug tracker automatically carries changes that
occur upstream over. They asked for haze's logs, if you'd like to
comment upstream and attach those logs. You can get them from the
helpdebug menu. Otherwise, we can just wait for the person who
forwarded the bug upstream to attach those logs.

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  Yahoo account fails to login

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[Bug 894006] Re: Troubles with printer.

2011-11-23 Thread Phil. V
Thanks for your bug report. I packaged this against CUPS, as it concerns a 
printing problem. Could you please run the following command in a terminal:
apport-collect 894006

That will add relevant debugging and system information regarding
printing problems to your report, as this was originally packaged
against gedit.

Also, I see that your bug report isn't in English. Could you possibly
translate it? Most developers and bug triagers speak English, so having
the report in English will make it easier to work on.

** Package changed: gedit (Ubuntu) = cups (Ubuntu)

** Changed in: cups (Ubuntu)
   Status: New = Incomplete

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[Bug 892958] Re: Ubuntu 11.10 Unity 2D glitches and sometimes freezes when using work space switcher

2011-11-22 Thread Phil. V
Thanks for running apport and describing the freeze. Since its a hard
freeze this might need to be packaged against xorg or the kernel, but
I'll leave that decision up to someone more familiar with the matter.

** Changed in: metacity (Ubuntu)
   Status: Incomplete = New

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  Ubuntu 11.10 Unity 2D glitches and sometimes freezes when using work
  space switcher

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[Bug 892958] Re: Ubuntu 11.10 Unity 2D glitches and sometimes freezes when using work space switcher

2011-11-21 Thread Phil. V
Thanks for your bug report. I'll package this against metacity so we can get an 
apport hook, but I'm not exactly sure what handles work space switching in a 2d 
session. So we can get some detailed system information attached to this 
report, though, could you please run the following command in a terminal from 
your unity-2d session:
apport-collect 892958

Also, could you describe the freeze that you sometimes experience? Is it
a hard freeze? Will the system respond to keyboard input
(ctrl+alt+delete, etc)?

** Changed in: ubuntu
   Status: New = Incomplete

** Tags added: oneiric

** Package changed: ubuntu = metacity (Ubuntu)

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[Bug 892592] Re: my desktop icons disappeared

2011-11-19 Thread Phil. V
** Tags added: nautilus-desktop-icons

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  my desktop icons disappeared

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[Bug 892473] Re: No icons in Nautilus after upgrade

2011-11-19 Thread Phil. V
** Tags added: nautilus-desktop-icons

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Title:
  No icons in Nautilus after upgrade

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[Bug 891811] Re: Yahoo account fails to login

2011-11-18 Thread Phil. V
Thanks for your bug report. I'm marking this confirmed, as I've found a
duplicate bug and am making this the master report.

** Changed in: empathy (Ubuntu)
   Status: New = Confirmed

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Title:
  Yahoo account fails to login

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[Bug 871184] Re: Can't connect to yahoo mes network error

2011-11-18 Thread Phil. V
*** This bug is a duplicate of bug 891811 ***
https://bugs.launchpad.net/bugs/891811

Thanks for your bug report. I'm going to mark this as a duplicate of bug
891811. While this bug report was created first, I feel that bug report
is more clear. If you have anything to add to make bug 891811's report
more complete, please do so.

** This bug has been marked a duplicate of bug 891811
   Yahoo account fails to login

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[Bug 889603] Re: Blank connect screen forever

2011-11-12 Thread Phil V
Are you trying to log into Windows Live Messenger/MSN when this occurs?

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[Bug 889603] Re: Blank connect screen forever

2011-11-12 Thread Phil V
If that's the case, check out bug 887349 and the fix posted in that
report and then please mark this bug as a duplicate of that bug.

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[Bug 888683] Re: Cannot connect to Live Messenger account

2011-11-10 Thread Phil V
*** This bug is a duplicate of bug 887349 ***
https://bugs.launchpad.net/bugs/887349

Thanks for your bug report. Bug 887349 is the master report regarding
this issue, and there is a fix released, so please check out that report
and see if the patch resolves the problem.

** This bug has been marked a duplicate of bug 887349
   Can't login in Windows live acount using empathy

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  Cannot connect to Live Messenger account

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[Bug 887794] Re: ubuntu log out automatically

2011-11-08 Thread Phil V
Thanks for your bug report. I'm re-targeting this to xorg, as it is the correct 
package for problems like this. I'm not familiar with debugging xorg issues, 
but I can help you attach relevant system information and log files so that 
others can help you. From a terminal could you please run the following command:
apport-collect 887794

After you do that you can go ahead and change the status of this report
back to new.

** Package changed: gdm (Ubuntu) = xorg (Ubuntu)

** Changed in: xorg (Ubuntu)
   Status: New = Incomplete

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[Bug 887854] Re: hotmail account crashes few days ago

2011-11-08 Thread Phil V
*** This bug is a duplicate of bug 887349 ***
https://bugs.launchpad.net/bugs/887349

Thanks for your bug report. This has been reported in bug 887349
already, so I'm going to mark this as a duplicate. Please take a look at
that bug report and see if the patch works for you.

** This bug has been marked a duplicate of bug 887349
   Can't login in Windows live acount using empathy

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  hotmail account crashes few days ago

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[Bug 887380] Re: Empathy won't connect to Windows Live (MSN)

2011-11-07 Thread Phil V
** Tags added: metabug

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  Empathy won't connect to Windows Live (MSN)

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[Bug 887371] Re: my msn count do not enter

2011-11-07 Thread Phil V
*** This bug is a duplicate of bug 887380 ***
https://bugs.launchpad.net/bugs/887380

Thanks for your bug report. I'm going to mark this as a duplicate of bug
887380 as it describes what appears to be the same problem. If you feel
you have anything to add to that report to make it more complete please
do so.

** This bug has been marked a duplicate of bug 887380
   Empathy won't connect to Windows Live (MSN)

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  my msn count do not enter

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[Bug 887340] Re: empathy ne se connecte plus a msn

2011-11-07 Thread Phil V
*** This bug is a duplicate of bug 887380 ***
https://bugs.launchpad.net/bugs/887380

Thanks for your bug report. I'm going to mark this as a duplicate of bug
887380 as it describes what appears to be the same problem. If you feel
you have anything to add to that report to make it more complete please
do so.

** This bug has been marked a duplicate of bug 887380
   Empathy won't connect to Windows Live (MSN)

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Title:
  empathy ne se connecte plus a msn

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[Bug 886847] Re: Not showing up as online on MSN

2011-11-07 Thread Phil V
*** This bug is a duplicate of bug 887380 ***
https://bugs.launchpad.net/bugs/887380

Thanks for your bug report. I'm going to mark this as a duplicate of bug
887380 as it describes what appears to be the same problem. If you feel
you have anything to add to that report to make it more complete please
do so.

** This bug has been marked a duplicate of bug 887380
   Empathy won't connect to Windows Live (MSN)

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Title:
  Not showing up as online on MSN

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[Bug 887380] Re: Empathy won't connect to Windows Live (MSN)

2011-11-07 Thread Phil V
I've made this bug report the master report for this problem. Bug 887349
is also duplicate of this bug, but it has a different package so I will
not mark it as such until someone more familiar with the empathy login
protocol for MSN can make an informed decision regarding the correct
package.

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Title:
  Empathy won't connect to Windows Live (MSN)

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[Bug 886667] Re: boot moves desktop icons

2011-11-06 Thread Phil V
Thanks for attaching the information. Unfortunately I was unable to
reproduce this on a virtualbox installation and on my laptop, but
hopefully someone else with a similar hardware and/or software
configuration to yourself can reproduce this. I wish I could help more,
but I'm actually not that familiar with nautilus. Now that the correct
package is targeted and the appropriate system information is attached,
though, someone more familiar with nautilus should be able to help you
further.

** Tags added: nautilus-desktop-icons

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Title:
  boot moves desktop icons

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[Bug 886667] Re: boot moves desktop icons

2011-11-05 Thread Phil V
I re-targeted this to nautilus, as it is responsible for managing desktop 
icons. Also, so we can get some more system information attached to this 
report, could you please run the following command in a terminal and then 
change the status of this report back to new:
apport-collect 886667

Thanks in advance!

** Package changed: unity (Ubuntu) = nautilus (Ubuntu)

** Changed in: nautilus (Ubuntu)
   Status: New = Incomplete

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Title:
  boot moves desktop icons

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[Bug 885845] Re: NO SOUND since updating Ubuntu 10.04.3LTS recent.

2011-11-03 Thread Phil V
Thanks for your bug report. I believe the package to report this against is 
alsa-driver, not gnome-media. Could you please run the following command in a 
terminal to attach relevant system information regarding your problem:
apport-collect 885845

That information should enable someone more knowledgeable about the
alsa-driver to help you with your problem. In the meantime you may want
to check out sound troubleshooting:
https://wiki.ubuntu.com/DebuggingSoundProblems

** Package changed: gnome-media (Ubuntu) = alsa-driver (Ubuntu)

** Changed in: alsa-driver (Ubuntu)
   Status: New = Incomplete

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Title:
  NO SOUND since updating Ubuntu 10.04.3LTS recent.

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[Bug 882434] Re: Cannot change the brightness on Samsung P560 Plavos

2011-10-27 Thread Phil V
Bug 880096 describes a similar issue on a different laptop model.

** Package changed: ubuntu = gnome-power-manager (Ubuntu)

** Tags added: hw-specifc

** Tags removed: hw-specifc
** Tags added: hw-specific

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Title:
  Cannot change the brightness on Samsung P560 Plavos

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[Bug 882307] Re: After renaming a file, nautilus can't copy files

2011-10-26 Thread Phil V
** Summary changed:

- After remaning a file, nautilus can't copy files
+ After renaming a file, nautilus can't copy files

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Title:
  After renaming a file, nautilus can't copy files

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[Bug 882307] Re: After renaming a file, nautilus can't copy files

2011-10-26 Thread Phil V
I was able to reproduce this on my machine. A workaround is to reboot
the system, that restored my copy/paste functionality in both list and
icon display modes.

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Title:
  After renaming a file, nautilus can't copy files

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[Bug 878796] Re: Help will not close, I have to close buntu and start again

2011-10-20 Thread Phil V
** Package changed: ubuntu = yelp (Ubuntu)

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Title:
  Help will not close, I have to close buntu and start again

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[Bug 879168] Re: (Ubuntu Maverick) incomplete/crashed file operations progress bar recurs after reboot

2011-10-20 Thread Phil V
Thanks for your bug report. Could you please run 'apport-collect 879168'
in a terminal to add additional system information to your report?

** Package changed: ubuntu = nautilus (Ubuntu)

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Title:
  (Ubuntu Maverick) incomplete/crashed file operations progress bar
  recurs after reboot

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[Bug 879168] Re: (Ubuntu Maverick) incomplete/crashed file operations progress bar recurs after reboot

2011-10-20 Thread Phil V
** Changed in: nautilus (Ubuntu)
   Status: New = Incomplete

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Title:
  (Ubuntu Maverick) incomplete/crashed file operations progress bar
  recurs after reboot

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[Bug 879223] Re: Network - Network Proxy - Apply System Wide does NOT update /etc/apt/apt.conf

2011-10-20 Thread Phil V
*** This bug is a duplicate of bug 877088 ***
https://bugs.launchpad.net/bugs/877088

Thank you for your report. This has already been reported in bug 877088,
so I am marking this as a duplicate. Your report was quite thorough
though, so if you think you can add something to that report please do
so.

** This bug has been marked a duplicate of bug 877088
   Network proxy setting does not set apt.conf from the second time

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Title:
  Network - Network Proxy - Apply System Wide does NOT update
  /etc/apt/apt.conf

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[Bug 876708] Re: Firefox and Thunderbird not using proxy system settings in oneiric

2011-10-18 Thread Phil V
Florian and CuteChaps also seem to have this problem, therefore I am
marking this bug as confirmed.

** Package changed: ubuntu = gnome-settings-daemon (Ubuntu)

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Title:
  Firefox and Thunderbird not using proxy system settings in oneiric

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[Bug 876708] Re: Firefox and Thunderbird not using proxy system settings in oneiric

2011-10-18 Thread Phil V
Since this bug affects a variety of programs, (Pidgin, Firefox, and
Thunderbid), it would seem to be a problem with Ubuntu's implementation
of system wide proxy settings, not the individual programs.

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Title:
  Firefox and Thunderbird not using proxy system settings in oneiric

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[Bug 877088] Re: Network proxy setting does not set apt.conf from the second time

2011-10-18 Thread Phil V
Possibly the root cause of bug 876708?
 https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/876708

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Title:
  Network proxy setting does not set apt.conf from the second time

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[Bug 876708] Re: Firefox and Thunderbird not using proxy system settings in oneiric

2011-10-18 Thread Phil V
*** This bug is a duplicate of bug 875266 ***
https://bugs.launchpad.net/bugs/875266

Bug #877088 seems to describe the root problem, however I don't know
enough about the affected systems to say that with any certainty.

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Title:
  Firefox and Thunderbird not using proxy system settings in oneiric

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[Bug 877080] Re: Firefox/Pidgin doesn't pick the proxy settings

2011-10-18 Thread Phil V
*** This bug is a duplicate of bug 875266 ***
https://bugs.launchpad.net/bugs/875266

** This bug is no longer a duplicate of bug 876708
   Firefox and Thunderbird not using proxy system settings in oneiric
** This bug has been marked a duplicate of bug 875266
   Firefox ignores GNOME 3 proxy settings

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Title:
  Firefox/Pidgin doesn't pick the proxy settings

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[Bug 876839] Re: Proxy GUI in 11.10 does not configure socks proxy for HTTP traffic

2011-10-18 Thread Phil V
This seems similar to bug #876708, as well as bug #877088 .

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Title:
  Proxy GUI in 11.10 does not configure socks proxy for HTTP traffic

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[Bug 876708] Re: Firefox and Thunderbird not using proxy system settings in oneiric

2011-10-18 Thread Phil V
*** This bug is a duplicate of bug 875266 ***
https://bugs.launchpad.net/bugs/875266

** This bug has been marked a duplicate of bug 875266
   Firefox ignores GNOME 3 proxy settings

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  Firefox and Thunderbird not using proxy system settings in oneiric

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[Bug 876839] Re: Proxy GUI in 11.10 does not configure socks proxy for HTTP traffic

2011-10-18 Thread Phil V
This problem with firefox has also been documented in bug #875266, which
has been triaged and assigned to the folks at Mozilla, by the way.

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Title:
  Proxy GUI in 11.10 does not configure socks proxy for HTTP traffic

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[Bug 877088] Re: Network proxy setting does not set apt.conf from the second time

2011-10-18 Thread Phil V
I can't seem to reproduce this, my apt.conf changes as expected both
times. Disregard my previous comment by the way, I found that bug to be
a duplicate of one that has already been triaged.

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Title:
  Network proxy setting does not set apt.conf from the second time

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[Bug 877839] Re: nautilus se cierra al grabar una imagen de cd en ubuntu 11.10

2011-10-18 Thread Phil V
Thank you for your bug report. Could you please translate your report to
English? Most Ubuntu developers and bug triagers speak English, so we
try to keep our bug reports in English.

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Title:
  nautilus se cierra al grabar una imagen de cd en ubuntu 11.10

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[Bug 877432] Re: 文档查看器设置工具栏异常退出

2011-10-18 Thread Phil V
Thank you for your bug report. Could you please translate your report to
English? English is the most commonly spoken language by Ubuntu
developers and bug triagers, so we try to keep our bug reports in
English.

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Title:
  文档查看器设置工具栏异常退出

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[Bug 876728] Re: Kontakte werden nicht mit Googlekonto verbunden.

2011-10-17 Thread Phil V
As English is the most commonly spoken language by Ubuntu developers,
could you please translate your report into English? Thanks.

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Title:
  Kontakte werden nicht mit Googlekonto verbunden.

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[Bug 876705] Re: al mostrar el escritorio , no se muestran las barras del menu

2011-10-17 Thread Phil V
Thank you for your bug report. As English is the language most commonly
spoken by Ubuntu developers, could you please translate your report into
English?

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Title:
  al mostrar el escritorio , no se muestran las barras del menu

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[Bug 877080] Re: Firefox/Pidgin doesn't pick the proxy settings

2011-10-17 Thread Phil V
*** This bug is a duplicate of bug 876708 ***
https://bugs.launchpad.net/bugs/876708

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 876708, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.

** This bug has been marked a duplicate of bug 876708
   Firefox and Thunderbird not using proxy system settings in oneiric

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  Firefox/Pidgin doesn't pick the proxy settings

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