[Bug 2063445] [NEW] GIMP crashes on close in noble arm64

2024-04-25 Thread Dave Jones
Public bug reported:

On the Ubuntu Desktop for Raspberry Pi (arm64) under noble, GIMP is
reliably crashing when closing the application with unsaved changes, and
selecting "Discard Changes".

Steps to reproduce:

* sudo apt install gimp
* Open GIMP with an image (right click image in Files, Open With..., select 
GIMP)
* Make some changes to the image (scribble over it)
* Close the application
* Select Discard Changes
* GIMP Crash Debug appears

I'll attach the bug information from crash debug window

** Affects: gimp (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "gimp-crash.txt"
   
https://bugs.launchpad.net/bugs/2063445/+attachment/5770223/+files/gimp-crash.txt

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  GIMP crashes on close in noble arm64

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[Bug 2060730] Re: totem cannot install codecs via packagekit

2024-04-12 Thread Dave Jones
Sorry, I should give a bit more context on this issue to clarify things.
The test for this issue comes from the ISO tests for the Ubuntu Desktop
for Raspberry Pi images. The test intends to check whether a fresh
install can play a video "out of the box". The video used in the test is
https://archive.org/download/BigBuckBunny_124/Content/big_buck_bunny_720p_surround.mp4
which is downloaded and opened normally.

The video deliberately uses a codec that isn't seeded and installed by
default (but is a commonly used format) in the expectation that totem
will guide the user through installing the necessary bits (which it used
to back in groovy, but doesn't since -- incidentally the reason this
wasn't noticed in jammy is because it failed to even open the video at
that point, but that's now been fixed).

Seeding gstreamer1.0-packagekit is probably fine (the whole of
gstreamer's in main). Seeding gnome-software is likely not (given we're
using snap-store for software delivery currently). Is app-center
intended to fill that gap in future?

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  totem cannot install codecs via packagekit

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[Bug 2037017] Re: Sharing tab hangs gnome-control-center

2024-04-11 Thread Dave Jones
Failed to reproduce on noble beta images; marking invalid as that's two
failures now.

** Changed in: gnome-control-center (Ubuntu)
   Status: Confirmed => Invalid

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[Bug 2060730] Re: totem cannot install codecs via packagekit

2024-04-09 Thread Dave Jones
Adding affects packagekit as I've no idea if this is totem's fault or
packagekit's.

** Also affects: packagekit (Ubuntu)
   Importance: Undecided
   Status: New

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  totem cannot install codecs via packagekit

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[Bug 2060730] [NEW] totem cannot install codecs via packagekit

2024-04-09 Thread Dave Jones
Public bug reported:

While attempting to play a video on Ubuntu noble desktop for raspberry
pi, totem attempts to locate a package for the H.264 codec but cannot
find a service providing org.freedesktop.PackageKit. This is strange
given that packagekit is installed, provides packagekit.service, which
declares that it provides that name over DBus. Specifically, the
following is output by totem:

** Message: 21:13:39.000: Missing plugin: gstreamer|1.0|totem|MPEG-4 AAC 
decoder|decoder-audio/mpeg, mpegversion=(int)4, level=(string)4, 
base-profile=(string)lc, profile=(string)lc (MPEG-4 AAC decoder)
** Message: 21:13:39.000: Missing plugin: gstreamer|1.0|totem|H.264 (Main 
Profile) decoder|decoder-video/x-h264, level=(string)3.1, profile=(string)main 
(H.264 (Main Profile) decoder)
** Message: 21:13:39.414: PackageKit: xid = 0
** Message: 21:13:39.414: PackageKit: desktop_id = org.gnome.Totem.desktop
** Message: 21:13:39.414: PackageKit: Codec nice name: MPEG-4 AAC decoder
** Message: 21:13:39.414: PackageKit: ignoring field named level
** Message: 21:13:39.414: PackageKit: ignoring field named base-profile
** Message: 21:13:39.414: PackageKit: ignoring field named profile
** Message: 21:13:39.414: PackageKit: field is: mpegversion, type: gint
** Message: 21:13:39.414: PackageKit: structure: 
gstreamer1(decoder-audio/mpeg)(mpegversion=4)()(64bit)
** Message: 21:13:39.414: PackageKit: Codec nice name: H.264 (Main Profile) 
decoder
** Message: 21:13:39.414: PackageKit: ignoring field named level
** Message: 21:13:39.414: PackageKit: ignoring field named profile
** Message: 21:13:39.414: PackageKit: structure: 
gstreamer1(decoder-video/x-h264)()(64bit)
** Message: 21:13:39.434: PackageKit: Did not install codec: 
GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name 
org.freedesktop.PackageKit was not provided by any .service files
** Message: 21:13:39.441: No installation candidate for missing plugins 
found.

The packagekit.service is defined as:

$ systemctl cat packagekit.service
# /usr/lib/systemd/system/packagekit.service
[Unit]
Description=PackageKit Daemon
# PK doesn't know how to do anything on ostree-managed systems;
# currently the design is to have dedicated daemons like
# eos-updater and rpm-ostree, and gnome-software talks to those.
ConditionPathExists=!/run/ostree-booted
Wants=network-online.target

[Service]
Type=dbus
BusName=org.freedesktop.PackageKit
User=root
ExecStart=/usr/libexec/packagekitd

And just to demonstrate packagekit is actually running:

$ systemctl status packagekit.service
● packagekit.service - PackageKit Daemon
 Loaded: loaded (/usr/lib/systemd/system/packagekit.service; static)
 Active: active (running) since Tue 2024-04-09 21:11:35 BST; 2min 23s 
ago
   Main PID: 1565 (packagekitd)
  Tasks: 4 (limit: 3864)
 Memory: 6.2M (peak: 6.7M)
CPU: 180ms
 CGroup: /system.slice/packagekit.service
 └─1565 /usr/libexec/packagekitd

Apr 09 21:11:34 fozzie systemd[1]: Starting packagekit.service - PackageKit 
Daemon...
Apr 09 21:11:34 fozzie PackageKit[1565]: daemon start
Apr 09 21:11:35 fozzie systemd[1]: Started packagekit.service - PackageKit 
Daemon.

** Affects: totem (Ubuntu)
 Importance: Undecided
 Status: New

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  totem cannot install codecs via packagekit

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[Bug 2060679] [NEW] No icons for gtk4 applications under noble

2024-04-09 Thread Dave Jones
Public bug reported:

While testing the Ubuntu noble (24.04) desktop for Raspberry Pi beta, I
noticed that all GTK4 applications appear to be missing various icons.
All lack the minimize / maximize / close icons (which are left as three
empty circles on the window), and others lack icons within the windows,
e.g. on various controls like radio buttons, or folder icons in
nautilus. GTK3 applications appear unaffected. I'll attach some
screenshots demonstrating the issue.

** Affects: gtk4 (Ubuntu)
 Importance: Undecided
 Status: New

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  No icons for gtk4 applications under noble

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[Bug 2037017] Re: Sharing tab hangs gnome-control-center

2024-02-21 Thread Dave Jones
Failed to reproduce this on the jammy .4 images during ISO testing.
Possibility it's either fixed or only occurs on later versions. Will
attempt to reproduce on mantic later, if I've got the time.

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  Sharing tab hangs gnome-control-center

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[Bug 2044382] [NEW] Quassel opens "another" icon under Gnome

2023-11-23 Thread Dave Jones
Public bug reported:

I'm unsure if this is a bug in quassel, or in the gnome dock itself.
Under Ubuntu 23.10 (mantic), running Quassel from a pinned icon on the
left bar results in the pinned icon appearing "idle" (not running), and
a second icon appearing below those that are pinned which apparently
represents the running quassel instance.

Pressing the idle quassel icon (or pressing the Super+4 shortcut for it)
runs *another* instance of quassel rather than switching to the running
instance. The "extra" icon also cannot be pinned (and occasionally
strange "copies" of it are left lying around if one tries to drag it to
the pinned icon locations).

This may be because quassel is a Qt based application, but I also run
KeepassXC (another Qt application) without such issues (other than
unusual window borders and icons which appear on both applications),
hence why I'm unsure this is an issue in quassel or in the gnome dock.
I'll attach a screenshot demonstrating the issue.

** Affects: gnome-shell-extension-ubuntu-dock (Ubuntu)
 Importance: Undecided
 Status: New

** Affects: quassel (Ubuntu)
 Importance: Undecided
 Status: New

** Attachment added: "Screenshot from 2023-11-23 13-42-51.png"
   
https://bugs.launchpad.net/bugs/2044382/+attachment/5722734/+files/Screenshot%20from%202023-11-23%2013-42-51.png

** Also affects: gnome-shell-extension-ubuntu-dock (Ubuntu)
   Importance: Undecided
   Status: New

** Description changed:

- I'm unsure if this is a bug in quassel, or in gnome itself. Under Ubuntu
- 23.10 (mantic), running Quassel from a pinned icon on the left bar
- results in the pinned icon appearing "idle" (not running), and a second
- icon appearing below those that are pinned which apparently represents
- the running quassel instance.
+ I'm unsure if this is a bug in quassel, or in the gnome dock itself.
+ Under Ubuntu 23.10 (mantic), running Quassel from a pinned icon on the
+ left bar results in the pinned icon appearing "idle" (not running), and
+ a second icon appearing below those that are pinned which apparently
+ represents the running quassel instance.
  
  Pressing the idle quassel icon (or pressing the Super+4 shortcut for it)
  runs *another* instance of quassel rather than switching to the running
  instance. The "extra" icon also cannot be pinned (and occasionally
  strange "copies" of it are left lying around if one tries to drag it to
  the pinned icon locations).
  
  This may be because quassel is a Qt based application, but I also run
  KeepassXC (another Qt application) without such issues (other than
  unusual window borders and icons which appear on both applications),
- hence why I'm unsure this is an issue in quassel or in gnome. I'll
- attach a screenshot demonstrating the issue.
+ hence why I'm unsure this is an issue in quassel or in the gnome dock.
+ I'll attach a screenshot demonstrating the issue.

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  Quassel opens "another" icon under Gnome

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[Bug 1924251] Re: Embedded browser display corruption under Wayland on Pi desktop

2023-11-15 Thread Dave Jones
This has been fixed for a couple of releases now (since lunar I
believe), and if I recall correctly the issue was indeed the wpe backend
mentioned in comment 17. That would suggest this should be "invalid" for
gtk and yelp, and "fix released" for webkit2gtk.

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  Embedded browser display corruption under Wayland on Pi desktop

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[Bug 1879137] Re: The snap-store is using hundreds of MiBs of RAM.

2023-11-15 Thread Dave Jones
This appears to be partially fixed under Ubuntu 23.10. While the
application (when running) still eats a few hundred meg of RAM, it does
release that when closed, as opposed to hanging around persistently.
Given apt usually eats over a hundred meg when processing the archive
index, it's probably reasonable for a a graphical application processing
a similar archive and including all the icons and pretty graphics to
gobble a few hundred meg. However, it should definitely relinquish that
memory when not in operation, which now appears to be the case.

In other words, my major objection (that it grabbed this RAM even when
not in use), appears to be addressed. However, that's not the subject
line of the bug; should this be closed / revised? Are others still
encountering issues with the store on mantic?

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Title:
  The snap-store is using hundreds of MiBs of RAM.

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[Bug 2007160] Re: Image properties does nothing in lunar

2023-10-19 Thread Dave Jones
This looks to be working under mantic now; image properties pane appears
with resolution and (if present) EXIF details.

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  Image properties does nothing in lunar

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[Bug 2037017] Re: Sharing tab hangs gnome-control-center

2023-10-11 Thread Dave Jones
Argh! During ISO testing I thought I'd just quickly check this still
didn't occur on a Pi 5... only to find it did, this time. I've still not
encountered a Pi 4 where it *didn't* occur, but I wonder if this is a
race-condition somewhere and just more prone to occurring on the slower
4.

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  Sharing tab hangs gnome-control-center

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[Bug 2037017] Re: Sharing tab hangs gnome-control-center

2023-10-11 Thread Dave Jones
Oh, one other note: no output in the journal during the hang; I'm afraid
the only info is from the backtrace.

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  Sharing tab hangs gnome-control-center

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[Bug 2037017] Re: Sharing tab hangs gnome-control-center

2023-10-10 Thread Dave Jones
Additional observation: I re-tested this on the Pi 4 and 5. The hang
only occurs on the Pi 4 and 400, but does *not* occur on the 5

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  Sharing tab hangs gnome-control-center

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[Bug 2037017] Re: Sharing tab hangs gnome-control-center

2023-10-10 Thread Dave Jones
Attaching backtrace from gdb with debug symbols

** Attachment added: "gdb.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/2037017/+attachment/5708243/+files/gdb.txt

** Changed in: gnome-control-center (Ubuntu)
   Status: Incomplete => Confirmed

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  Sharing tab hangs gnome-control-center

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[Bug 1998782] Re: Totem unable to play video on Raspberry Pi: "could not initialize OpenGL support"

2023-10-10 Thread Dave Jones
With the correct video codecs installed (for the particular test video I
was using, I needed gstreamer1.0-plugins-bad which pulls in libav), this
now works on the mantic final images, under both the Pi 4 and 5.

** Changed in: totem (Ubuntu)
   Status: Confirmed => Fix Released

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Title:
  Totem unable to play video on Raspberry Pi: "could not initialize
  OpenGL support"

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[Bug 2037017] [NEW] Sharing tab hangs gnome-control-center

2023-09-21 Thread Dave Jones
Public bug reported:

On the Ubuntu Desktop for Raspberry Pi current Mantic beta images (with
gnome-control-center version 1.45.0-1ubuntu1), on a Raspberry Pi 4B,
switching to the "Sharing" tab hangs the application (presenting the
Force Quit / Wait overlay prompt).

Worse, re-launching the application simply re-opens the "Sharing" tab
resulting in another hang. A workaround for now is to launch the
application from the command-line, forcing initial selection of a
different tab, e.g. "gnome-control-center info-overview".

Launching the application from the command line with "gnome-control-
center sharing" also causes the hang, but unfortunately there's no
additional console output to shed any light on the situation. I'm not
sure if this is Pi specific (haven't attempted it on any other platforms
yet).

** Affects: gnome-control-center (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: raspi-image rls-mm-incoming

** Tags added: raspi-image rls-mm-incoming

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  Sharing tab hangs gnome-control-center

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[Bug 2037016] [NEW] Firefox redundantly appears twice in Default Apps

2023-09-21 Thread Dave Jones
Public bug reported:

Under the current Mantic beta, Firefox redundantly appears twice in the
Web and Photos drop-downs under the "Default Apps" tab of gnome-control-
center.

** Affects: gnome-control-center (Ubuntu)
 Importance: Low
 Status: New

** Changed in: gnome-control-center (Ubuntu)
   Importance: Undecided => Low

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[Bug 2025308] [NEW] package appstream 0.15.2-2 failed to install/upgrade: installed appstream package post-installation script subprocess returned error exit status 1

2023-06-28 Thread dave peter
Public bug reported:

unknown

ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: appstream 0.15.2-2
Uname: Linux 5.10.104-tegra aarch64
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: arm64
CasperMD5CheckResult: unknown
Date: Wed Jun 28 21:47:23 2023
ErrorMessage: installed appstream package post-installation script subprocess 
returned error exit status 1
Python3Details: /usr/bin/python3.10, Python 3.10.6, python3-minimal, 
3.10.6-1~22.04
PythonDetails: /usr/bin/python3.10, Python 3.10.6, python-is-python3, 3.9.2-2
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
 dpkg 1.21.1ubuntu2.2
 apt  2.4.9
SourcePackage: appstream
Title: package appstream 0.15.2-2 failed to install/upgrade: installed 
appstream package post-installation script subprocess returned error exit 
status 1
UpgradeStatus: Upgraded to jammy on 2023-06-29 (0 days ago)

** Affects: appstream (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-package arm64 jammy

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  package appstream 0.15.2-2 failed to install/upgrade: installed
  appstream package post-installation script subprocess returned error
  exit status 1

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[Bug 2001904] Re: URLs fail to launch in Firefox

2023-06-23 Thread Dave Jones
*** This bug is a duplicate of bug 1794064 ***
https://bugs.launchpad.net/bugs/1794064

** This bug has been marked a duplicate of bug 1794064
   Clicking a hyperlink in a PDF fails to open it if the default browser is a 
snap

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  URLs fail to launch in Firefox

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[Bug 2017097] Re: [raspi] GNOME Shell 44.0 runs at 30 FPS unless the CPU is being stressed

2023-05-25 Thread Dave Jones
Also verified on a Pi 4 (mutter 44.1-0ubuntu1); video playback is smooth
again!

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  [raspi] GNOME Shell 44.0 runs at 30 FPS unless the CPU is being
  stressed

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[Bug 1969512] Re: Totem unable to play video: "The specified movie could not be found"

2023-03-30 Thread Dave Jones
I'd say this is effectively "Fix Released" at this point in that on
lunar (and kinetic? Sorry, I forgot to re-test this before upgrading the
old drive), Totem now fails to play the video with "could not initialize
OpenGL support" which is the "fix" implemented upstream (and reflected
by the upstream tracker).

LP: #1998782 has been filed with this new message so I'll point to that
one in the ISO tracker for the current lunar beta.

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  Totem unable to play video: "The specified movie could not be found"

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[Bug 861493] Re: evince doesn't print duplex on duplex-able printers

2023-03-10 Thread Dave Jones
Still an issue on the current LTS (jammy, 22.04), and the current devel
series (lunar, 23.04)

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  evince doesn't print duplex on duplex-able printers

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[Bug 1998716] Re: [raspi] Ubuntu 22.10 does not turn off monitor

2023-03-08 Thread Dave Jones
FYI, in case anyone wants to add their monitor (and whether it succeeds
or fails at suspending with the Ubuntu raspi kernel) to this ticket:

$ cp /sys/devices/platform/gpu/drm/card1/card1-HDMI-A-1/edid hdmi0-monitor.edid
$ cp /sys/devices/platform/gpu/drm/card1/card1-HDMI-A-2/edid hdmi1-monitor.edid

As you may guess, hdmi0-monitor.edid is the EDID for the monitor plugged
into HDMI0 (the socket closest to the USB-C power port on the Pi4, and
the socket closest to the uSD slot on the Pi400), whilst
hdmi1-monitor.edid is the EDID for the monitor plugged into HDMI1. If
you have no monitor connected to a socket, you'll still get an EDID file
but it'll be 0 bytes. A valid EDID file should be 256 bytes (or more? I
forget the details of EDID, but there's some extended blocks I vaguely
recall).

Upload valid EDID files to https://www.edid.tv/edid/upload/binary/ if
you wish (bear in mind this will share the serial # of your monitor but
I don't think there's any particular security risk in that), and add the
link here along with whether or not this particular monitor suspends
successfully or not.

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Title:
  [raspi] Ubuntu 22.10 does not turn off monitor

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[Bug 1998716] Re: [raspi] Ubuntu 22.10 does not turn off monitor

2023-03-08 Thread Dave Jones
Fails with this monitor: https://www.edid.tv/edid/2267/

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[Bug 1998716] Re: [raspi] Ubuntu 22.10 does not turn off monitor

2023-03-07 Thread Dave Jones
I'm still seeing this behaviour (precisely as described at the top:
fades to black, switches off, then switches on to black a second or two
later) with the lunar daily image and the bootstrap 6.2 kernel, so it'll
likely be an issue in lunar.

I'll flash a jammy and kinetic image to a card in a bit and try and re-
confirm them there but kinetic certainly exhibited the issue last week
before I upgraded my devel system.

In case this is monitor specific, the monitor I'm using is a Benq
GW2270H running at 1080p.

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[Bug 2007160] [NEW] Image properties does nothing in lunar

2023-02-13 Thread Dave Jones
Public bug reported:

When testing the current lunar (23.04) pre-installed desktop image for
the Raspberry Pi, I attempted to retrieve the properties of a captured
JPEG from nautilus:

* Right click on a JPEG image
* Select "Properties" item at the bottom
* Click on the "Image Properties" link at the bottom of the dialog that opens

However, nothing happens when clicking on the link. I presume this is
meant to go to a page listing the details that nautilus used to display
(resolution, etc). I tested with a couple of different JPEGs that
display their properties correctly under jammy and kinetic. I'm happy to
provide test images if required, but I don't think it's specific to the
JPEGs I'm using.

** Affects: nautilus (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1825593] Re: Display scale not remembered when X11 Fractional Scaling is enabled

2023-02-12 Thread Dave
I can confirm this bug remains even without Fractional Scaling is
enabled, and also while using Wayland not X11

In my case I set monitor 1 as primary monitor (primary display port),
monitor 3 (secondary display port) with orientation "Portrait Left",
after reboot/logout/system update that required reboot, login window
appears on monitor 3 in landscape mode, likewise after login monitor 3
is in landscape mode and the primary monitor (has the dock)

|--|--|
| OS Name | Ubuntu 22.04.1 LTS |
| OS Type | 64-bit |
| Gnome Version | 42.5 |
| Windowing System | Wayland |
| Graphics | Mesa Intel® HD Graphics 530 (SKL GT2) |
| Processor | Intel® Core™ i5-6500 CPU @ 3.20GHz × 4 |
| Hardware Model | HP HP EliteDesk 800 G3 DM 65W |

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[Bug 1852860] Re: Display settings not saved across sessions if fractional scaling is used

2023-02-12 Thread Dave
*** This bug is a duplicate of bug 1825593 ***
https://bugs.launchpad.net/bugs/1825593

I disagree that this is a Duplicate of bug #1825593, because this
happens for me without Fractional Scaling is enabled, and while using
Wayland not X11

In my case I set monitor 1 as primary monitor (primary display port),
monitor 3 (secondary display port) with orientation "Portrait Left",
after reboot/logout/system update that required reboot,  login window
appears on monitor 3 in landscape mode, likewise after login monitor 3
is in landscape mode and the primary monitor (has the dock)

|--|--|
| OS Name | Ubuntu 22.04.1 LTS |
| OS Type | 64-bit |
| Gnome Version |  42.5 |
| Windowing System | Wayland |
| Graphics | Mesa Intel® HD Graphics 530 (SKL GT2) |
| Processor | Intel® Core™ i5-6500 CPU @ 3.20GHz × 4 |
| Hardware Model | HP HP EliteDesk 800 G3 DM 65W |

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Title:
  Display settings not saved across sessions if fractional scaling is
  used

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[Bug 2001904] Re: URLs fail to launch in Firefox

2023-01-05 Thread Dave Jones
Adding a trivial test PDF

** Attachment added: "test_pdf.pdf"
   
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/2001904/+attachment/5639334/+files/test_pdf.pdf

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Title:
  URLs fail to launch in Firefox

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[Bug 2001904] [NEW] URLs fail to launch in Firefox

2023-01-05 Thread Dave Jones
Public bug reported:

Opening a PDF under evince, then clicking an https: link within the PDF
fails to open the link in Firefox. On the command line, evince reports:

$ evince test.pdf
env: ‘/snap/bin/firefox’: Permission denied

In dmesg, the following message appears each time the link is clicked:

[ 1366.891145] audit: type=1400 audit(1672910889.559:286):
apparmor="DENIED" operation="exec" profile="/usr/bin/evince"
name="/usr/bin/snap" pid=14698 comm="env" requested_mask="x"
denied_mask="x" fsuid=1000 ouid=0

This may be related to (or a regression of?) LP: #964510 as it's clearly
aa related, but I don't think it's a direct duplicate given the audit
log is rather different.

** Affects: evince (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 195798] Re: Nautilus: Impossible to change case of filename/extension in Windows Share

2022-10-24 Thread Dave
I am running into something similar. I changing case in a filename
doesn't accept changes.

ie: renaming "text.txt" to "Test.txt" doesn't work. The only thing I can
do is rename "text.txt" to "test2.txt" then rename "test2.txt" to
"Test.txt"

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Title:
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  Share

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[Bug 1993174] [NEW] disabling fractional-scaling picks wrong screen size

2022-10-17 Thread Dave Jones
Public bug reported:

During testing of the kinetic desktop on a Raspberry Pi, I came across
an odd behaviour with the fractional scaling settings. I also replicated
the issue on the PC image (so it's not Pi specific), and on the jammy
desktop (so it's a fairly long-standing bug). Reproduction steps:

1. Open Gnome control center

2. Under Screen Display: enable Fractional Scaling, then select 125% as
the Scale, then click Apply

3. Accept the changes

4. Under Screen Display: select 100% as the Scale, disable Fractional
Scaling, then click Apply (please note both changes must be done in one
"Apply" step; if done separately the bug does not manifest)

5. Accept the changes

At this point the screen should be partially filled in the top left, as
if the correct resolution is picked, but the wrong screen size. On the
Pi the remaining screen area was blank, on the PC it was filled with
random garbage.

Interestingly, if you select "Revert" in the final step things *don't*
revert and instead I wound up with a 100% scale, full-screen desktop (on
both the Pi and the PC). That may be a separate bug but either way it
appears there's some broken interaction between fractional scaling, the
selection of the scale, and the application (and reversion) of settings.

** Affects: gnome-control-center (Ubuntu)
 Importance: Undecided
 Status: New

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  disabling fractional-scaling picks wrong screen size

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[Bug 1989615] Re: gnome-shell crashed with SIGABRT in assertion [libmutter:ERROR:../src/backends/meta-monitor-manager.c:1690:get_connector_type_name: code should not be reached]

2022-09-15 Thread Dave Jones
** Information type changed from Private to Public

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Title:
  gnome-shell crashed with SIGABRT in assertion
  [libmutter:ERROR:../src/backends/meta-monitor-
  manager.c:1690:get_connector_type_name: code should not be reached]

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[Bug 1924251] Re: Embedded browser display corruption under Wayland on Pi desktop

2022-08-15 Thread Dave Jones
** Description changed:

- On the hirsute Pi desktop, under a wayland session with the "full" KMS
- overlay enabled, and "kms-modifiers" present in the
- org.gnome.mutter/experimental-features, the body of a window containing
- an HTML renderer (e.g. help text or a login page) displays corruption.
+ On the jammy Pi desktop, under a wayland session, the body of a window
+ containing an HTML renderer (e.g. help text or a login page) displays
+ corruption.
  
  These reproduction cases may not be entirely reliable given that *some*
  pages appear to render correctly, but I'll include a couple in the hopes
  of making it reliably reproducible:
  
  1. Open the Lights Off game
  2. Select "Help" from the menu
  3. In the help window that appears, select any link
  
  "Basics", "Rules", and "Strategy" all reliably reproduce the issue for
  me, but "Help Translate" doesn't so you may need to click around some
  links until the corruption appears -- however, once it does even
  navigating back to the prior page which rendered happily now displays
  the same corruption.
  
  Another reproduction case:
  
  1. Open the Settings application
  2. Select the Online Applications option from the left
  3. Select the Google entry in the list
  4. The login window that appears always displays corruption for me
  
  The Microsoft option always reliably corrupts for me, but the Facebook
  one doesn't so again I wonder how reproducible this may be for others
  (might be worth trying several options if the first doesn't display
  corruption).
  
  The corruption appears in the form of "shredded" content as if a
  horizontal stride is set incorrectly somewhere, but only appears in the
  body of the window; the window decorations are unaffected. I'll attach a
  screenshot of the corrupted help window to illustrate.

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[Bug 1969512] Re: Totem unable to play video: "The specified movie could not be found"

2022-06-09 Thread Dave Jones
@seb128 yes, the following command line plays (for at least 20 seconds
-- I didn't watch the whole thing) happily under totem:

MESA_GL_VERSION_OVERRIDE=3.3 totem big_buck_bunny_720p_surround.mp4

So the issue is simply that the pi's GL driver only goes up to 2.1,
and/or that GTK doesn't accept GL<3.0 (my vague understanding of the
graphics situation on the pi is that the GLES driver has (had?) rather
better support than GL, but that Vulkan was the real focus of
development efforts -- https://www.raspberrypi.com/news/vulkan-update-
version-1-1-conformance-for-raspberry-pi-4/ has some more info on that).

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  Totem unable to play video: "The specified movie could not be found"

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[Bug 1964601] Re: I have no processor!

2022-06-08 Thread Dave Jones
Sorry, hadn't refreshed this page and didn't notice your comment 9
before posting mine! With the override in place it looks like things
work properly:

$ MESA_GL_VERSION_OVERRIDE=3.3 /usr/libexec/gnome-control-center-print-renderer
V3D 4.2

And looking at the upstream ticket you linked makes a lot of sense: the
Pi's GL driver only goes up to 2.1:

$ glxinfo | grep "GL version string"
OpenGL version string: 2.1 Mesa 22.0.1

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Title:
  I have no processor!

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[Bug 1964601] Re: I have no processor!

2022-06-08 Thread Dave Jones
I've done a bit of debugging on this; wound up tweaking the code
mentioned in comment 8 above to return g_strdup("NULL context") instead
of return NULL and with this in place, gnome-control-center-print-
renderer (and indeed the "Graphics" field of the control center) both
return "NULL context" so at least we know that's what's going on.

I also hacked up an openGL demo to print the result of
glGetString(GL_RENDERER) and apparently we should be getting "V3D 4.2"
when everything's working correctly. Unfortunately I've no idea why
gdk_window_create_gl_context isn't working on the pi desktop.

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[Bug 1964601] Re: I have no processor!

2022-06-01 Thread Dave Jones
gnome-control-center-printer-renderer produces no output on the raspi.
The debug output from gnome-control-center is:

(gnome-control-center:3171): GLib-GIO-DEBUG: 14:47:50.015: 
_g_io_module_get_default: Found default implementation dconf 
(DConfSettingsBackend) for ‘gsettings-backend’
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.015: watch_fast: 
"/org/gnome/desktop/interface/" (establishing: 0, active: 0)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.016: watch_fast: 
"/org/gnome/desktop/peripherals/mouse/" (establishing: 0, active: 0)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.016: watch_fast: 
"/org/gnome/desktop/sound/" (establishing: 0, active: 0)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.016: watch_fast: 
"/org/gnome/desktop/privacy/" (establishing: 0, active: 0)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.016: watch_fast: 
"/org/gnome/desktop/wm/preferences/" (establishing: 0, active: 0)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.017: watch_fast: 
"/org/gnome/settings-daemon/plugins/xsettings/" (establishing: 0, active: 0)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.017: watch_fast: 
"/org/gnome/desktop/a11y/" (establishing: 0, active: 0)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.017: watch_fast: 
"/org/gnome/desktop/a11y/interface/" (establishing: 0, active: 0)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.019: watch_established: 
"/org/gnome/desktop/interface/" (establishing: 1)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.019: watch_established: 
"/org/gnome/desktop/peripherals/mouse/" (establishing: 1)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.019: watch_established: 
"/org/gnome/desktop/sound/" (establishing: 1)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.020: watch_established: 
"/org/gnome/desktop/privacy/" (establishing: 1)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.020: watch_established: 
"/org/gnome/desktop/wm/preferences/" (establishing: 1)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.020: watch_established: 
"/org/gnome/settings-daemon/plugins/xsettings/" (establishing: 1)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.020: watch_established: 
"/org/gnome/desktop/a11y/" (establishing: 1)
(gnome-control-center:3171): dconf-DEBUG: 14:47:50.020: watch_established: 
"/org/gnome/desktop/a11y/interface/" (establishing: 1)
(gnome-control-center:3171): GLib-DEBUG: 14:47:50.141: unsetenv() is not 
thread-safe and should not be used after threads are created
(gnome-control-center:3171): GLib-GIO-DEBUG: 14:47:50.162: 
_g_io_module_get_default: Found default implementation gvfs (GDaemonVfs) for 
‘gio-vfs’
(gnome-control-center:3171): cc-object-storage-DEBUG: 14:47:51.608: 
Initializing object storage
(gnome-control-center:3171): GLib-DEBUG: 14:47:51.611: unsetenv() is not 
thread-safe and should not be used after threads are created
(gnome-control-center:3171): Gtk-DEBUG: 14:47:51.612: Connecting to session 
manager
(gnome-control-center:3171): dconf-DEBUG: 14:47:51.714: watch_fast: 
"/org/gnome/control-center/" (establishing: 0, active: 0)
(gnome-control-center:3171): dconf-DEBUG: 14:47:52.664: watch_established: 
"/org/gnome/control-center/" (establishing: 1)
(gnome-control-center:3171): network-cc-panel-DEBUG: 14:47:52.694: Monitoring 
NetworkManager for Wi-Fi devices
(gnome-control-center:3171): cc-object-storage-DEBUG: 14:47:52.723: Adding 
object NMClient (CcObjectStorage::nm-client → 0xffaee090) to the storage
(gnome-control-center:3171): network-cc-panel-DEBUG: 14:47:52.723: Wi-Fi panel 
visible: yes
(gnome-control-center:3171): wacom-cc-panel-DEBUG: 14:47:52.751: Wacom panel 
visible: no
(gnome-control-center:3171): cc-object-storage-DEBUG: 14:47:52.758: Adding 
object MMManager (CcObjectStorage::mm-manager → 0xffb298c0) to the storage
(gnome-control-center:3171): cc-wwan-panel-DEBUG: 14:47:52.758: Monitoring 
ModemManager for WWAN devices
(gnome-control-center:3171): cc-wwan-panel-DEBUG: 14:47:52.758: WWAN panel 
visible: no
(gnome-control-center:3171): dconf-DEBUG: 14:47:52.778: change_fast
(gnome-control-center:3171): info-overview-cc-panel-DEBUG: 14:47:57.744: 
Getting renderer from helper for GPU 'Unknown Graphics Controller'
(gnome-control-center:3171): info-overview-cc-panel-DEBUG: 14:47:57.796: About 
to launch '/usr/libexec/gnome-control-center-print-renderer'
(gnome-control-center:3171): info-overview-cc-panel-DEBUG: 14:47:57.796: With 
environment:
(gnome-control-center:3171): info-overview-cc-panel-DEBUG: 14:47:57.797:   
DRI_PRIME = platform-fec0_v3d
(gnome-control-center:3171): cc-window-DEBUG: 14:47:58.842: Time to open panel 
'About': 6.063688s
** (gnome-control-center:3171): DEBUG: 14:47:59.261: No extra argument
(gnome-control-center:3171): diagnostics-cc-panel-DEBUG: 14:47:59.284: ABRT 
vanished
(gnome-control-center:3171): dconf-DEBUG: 14:48:02.202: unwatch_fast: 
"/org/gnome/control-center/" (active: 1, establishing: 0)
(gnome-control-center:3171): 

[Bug 1969512] Re: Totem unable to play video: "The specified movie could not be found"

2022-05-31 Thread Dave Jones
Reported issue with flatpak (under arm64) upstream:
https://gitlab.gnome.org/GNOME/totem/-/issues/509#note_1468424 (after
re-testing just to confirm that the issue still occurred).

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[Bug 1964601] Re: I have no processor!

2022-05-30 Thread Dave Jones
I'm attaching the full outputs as a tarball (just in case they're
useful) but here's the pertinent bits too:

$ tail -n 13 /proc/cpuinfo
processor   : 3
BogoMIPS: 108.00
Features: fp asimd evtstrm crc32 cpuid
CPU implementer : 0x41
CPU architecture: 8
CPU variant : 0x0
CPU part: 0xd08
CPU revision: 3

Hardware: BCM2835
Revision: c03131
Serial  : 1000acbea889
Model   : Raspberry Pi 400 Rev 1.1

It looks like "Model" would be the most appropriate field to report
here. Looking at the upstream bug it's querying a "Model name" field
(which appears per-CPU on my PC) but not a "Model" field in the final
section (though on my PC there is no final section, just the per-CPU
sections).

On glxinfo:

$ glxinfo | grep 'OpenGL renderer'
OpenGL renderer string: V3D 4.2

I'm attaching two cases of the udisksctl output. The first
(udisk_sd.log) is from a "typical" installation of Ubuntu Desktop for Pi
on an SD card. The second (udisk_usb.log) is from the same Pi booting
from a USB-attached SSD (which is a fairly common configuration for
booting the desktop).

Should I post these bits upstream too?

** Attachment added: "1964601.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1964601/+attachment/5593907/+files/1964601.tar.gz

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[Bug 1969512] Re: Totem unable to play video: "The specified movie could not be found"

2022-05-19 Thread Dave Jones
@Samuel that fix is for PCs which is a different bug (LP: #1971463);
this bug is about totem on the Pi desktop images (or, I'm beginning to
suspect, arm64 more generally).

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[Bug 1969512] Re: Totem unable to play video: "The specified movie could not be found"

2022-05-12 Thread Dave Jones
An additional data point; I noted in the linked gitlab bug a couple of
messages noting that "it works with the flatpak". Out of curiosity (as
to whether this might be a well and truly arm64 specific problem), I
tried the flatpak on the pi desktop and: it's got exactly the same
problem (same behaviour, same message, etc). So I'm currently thinking
this is *not* distro-specific to Ubuntu, but I'm certainly considering
that this is possibly arch-specific to arm64 (or possibly just non-
amd64? Not sure).

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[Bug 1969512] Re: Totem unable to play video: "The specified movie could not be found"

2022-05-12 Thread Dave Jones
Unfortunately we've tried "G_DEBUG=fatal_warnings" before (you suggested
it back in comment:4) but I did manage to figure out a couple of things
since last time:

The crash I originally observed (back in comment:6) only occurs on the
very first run of totem. All subsequent runs (even after a reboot) fail
to crash (which makes me suspect the crash is a result of something
that's missing on that first run ... maybe something that gets written
to the user's home-dir or cache or something? I should try deleting
~/.cache and see what happens). All subsequent runs still display the
issue described in the bug (that the video won't play with "the
specified movie could not be found" error) but don't actually crash.
That also makes me suspect that the crash might not be related to the
issue of the movie not playing.

Nonetheless, once I had the ability to reliably reproduce the crash
(albeit with the annoyance of having to re-flash the card each time), I
did manage to get totem to crash with the totem-dbgsym (and
libtotem0-dbgsym, and libgstreamer1.0-0-dbgsym, and basically any other
vaguely related -dbgsym I could think of) installed. Unfortunately the
results were ... not exactly useful:

https://errors.ubuntu.com/oops/7cd5149e-d1db-11ec-9a6d-fa163e55efd0

Here's another OOPS report which *did* get a partial stacktrace, but
unfortunately I'd forgotten to install the -dbgsym package on this one
(was kicking myself after realizing I had to re-flash the card
*again*!):

https://errors.ubuntu.com/oops/58aa5662-d1cf-11ec-8c2d-fa163e993415

Sorry these probably aren't much use in shedding any further light on
the problem! On the other hand, the fact the crash doesn't occur after
the first run makes me think that perhaps I'm barking up the wrong tree
here (that the crash is distinct from the failure to play the video
file).

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[Bug 1879137] Re: The snap-store is using hundreds of MiBs of RAM.

2022-05-06 Thread Dave Jones
It appears to take 250MB resident (according to top) on my Raspberry Pi
400 even when the software is "closed". On a machine with 4GB, this is
pretty significant. Even more so considering we now support the desktop
on Pis with as little as 2GB of RAM.

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  The snap-store is using hundreds of MiBs of RAM.

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[Bug 1969512] Re: Totem unable to play video: "The specified movie could not be found"

2022-05-06 Thread Dave Jones
I've now installed the -dbg packages in an attempt to get a proper
stacktrace (as requested by seb128); unfortunately try as I might I've
been unable to re-create the crash I experienced a couple of weeks ago.
Totem still fails to play anything (same message, same debug output as
previously reported), but no crashes.

One thing I have noted, after retrying on a freshly flashed card is that
using gst-launch directly fails initially, complaining that it's lacking
the AAC codec (perhaps I should amend the ISO test case to use an OGG
instead -- though I have a feeling this *used* to work, maybe it
prompted to install the necessary codec). Still, installing
gstreamer1.0-libav fixes this and gst-launch then happily plays the
video (and audio), whilst totem still fails with the aforementioned
message.

I'll keep trying to get a proper stacktrace, but at this point I'd say
it's likely unrelated to totem's failure to play the video (given
there's evidently no issue with gstreamer itself playing the video
otherwise, and totem still fails to play the video even when no crash
occurs).

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[Bug 1969512] Re: Totem unable to play video: "The specified movie could not be found"

2022-05-03 Thread Dave Jones
@floe -- thanks for the extra info! Unfortunately I'm not sure this is a
gstreamer issue (or more precisely, there may well be a gstreamer issue
on amd64, but it doesn't appear to be the case on arm64 with the Pi
Desktop image). gstreamer1.0-vaapi isn't seeded on the Pi Desktop
images, and indeed running your gst-launch reproducer plays the video
happily with no mention of gstvaapi in the console output. Just in case
it's useful, here's the output I saw:

GST_DEBUG=3 gst-launch-1.0 playbin 
uri=file:///$HOME/big_buck_bunny_720p_surround.mp4
Setting pipeline to PAUSED ...
0:00:00.045303856 31845 0xf25f9240 WARN basesrc 
gstbasesrc.c:3688:gst_base_src_start_complete: pad not activated yet
0:00:00.046280739 31845 0xf25f9240 WARN basesrc 
gstbasesrc.c:3688:gst_base_src_start_complete: pad not activated yet
Pipeline is PREROLLING ...
0:00:00.096946452 31845 0xf260eb60 WARN qtdemux 
qtdemux.c:3121:qtdemux_parse_trex: failed to find fragment defaults 
for stream 1
0:00:00.097408468 31845 0xf260eb60 WARN qtdemux 
qtdemux.c:3121:qtdemux_parse_trex: failed to find fragment defaults 
for stream 2
Redistribute latency...
Redistribute latency...
Redistribute latency...
Redistribute latency...
Pipeline is PREROLLED ...
Setting pipeline to PLAYING ...
New clock: GstPulseSinkClock
Redistribute latency...

About 9 seconds in I closed the window (which was correctly playing the
video, and audio), which produced the output:

0:00:09.474384373 31845 0x902bc120 WARN xvimagesink 
xvimagesink.c:568:gst_xv_image_sink_handle_xevents: error: Output 
window was closed
ERROR: from element 
/GstPlayBin:playbin0/GstPlaySink:playsink/GstBin:vbin/GstXvImageSink:xvimagesink0:
 Output window was closed
Additional debug info:
../sys/xvimage/xvimagesink.c(568): gst_xv_image_sink_handle_xevents (): 
/GstPlayBin:playbin0/GstPlaySink:playsink/GstBin:vbin/GstXvImageSink:xvimagesink0
Execution ended after 0:00:09.137470426
Setting pipeline to NULL ...
0:00:09.477803649 31845 0x800609e0 WARN xvimagesink 
xvimagesink.c:1045:gst_xv_image_sink_show_frame: could not output 
image - no window
0:00:09.478389497 31845 0xf260eb60 WARN qtdemux 
qtdemux.c:6747:gst_qtdemux_loop: error: Internal data stream error.
0:00:09.478468497 31845 0xf260eb60 WARN qtdemux 
qtdemux.c:6747:gst_qtdemux_loop: error: streaming stopped, reason 
error (-5)
ERROR: from element 
/GstPlayBin:playbin0/GstURIDecodeBin:uridecodebin0/GstDecodeBin:decodebin0/GstQTDemux:qtdemux0:
 Internal data stream error.
Additional debug info:
../gst/isomp4/qtdemux.c(6747): gst_qtdemux_loop (): 
/GstPlayBin:playbin0/GstURIDecodeBin:uridecodebin0/GstDecodeBin:decodebin0/GstQTDemux:qtdemux0:
streaming stopped, reason error (-5)
Freeing pipeline ...

Admittedly, this was on my usual Pi desktop; I'll try it on an entirely
fresh card in a bit (as I need to do that to respond to seb128's request
for a proper stacktrace), but I suspect the result will be similar.
Still, it may be worth opening a separate bug for the gstvaapi case?

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[Bug 1969512] Re: totem unable to play bbb mp4: "The specified movie could not be found"

2022-04-21 Thread Dave Jones
** Changed in: totem (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1969512] Re: totem unable to play bbb mp4: "The specified movie could not be found"

2022-04-21 Thread Dave Jones
ylist_add_one_mrl (): 
big_buck_bunny_720p_surround.mp4 (null) (null) (null) 0 false
(totem:38425): Totem-DEBUG: 11:13:08.719: Adding popup busy for reason opening 
file
(totem:38425): Totem-DEBUG: 11:13:08.721: emitting PlaybackStatus change
(totem:38425): Totem-DEBUG: 11:13:08.721: Not enabling offline save, as 
'file:///home/dave/big_buck_bunny_720p_surround.mp4' already in $HOME, and 
native
(totem:38425): Totem-DEBUG: 11:13:08.723: TotemGrilo: Pausing videos 
thumbnailing
(totem:38425): Totem-DEBUG: 11:13:08.727: Removing popup busy for reason 
opening file
(totem:38425): Totem-DEBUG: 11:13:08.727: Will hide popup soon
(totem:38425): Totem-DEBUG: 11:13:08.728: emitting PlaybackStatus change
(totem:38425): Totem-DEBUG: 11:13:08.735: Removing popup busy for reason paused
(totem:38425): Totem-DEBUG: 11:13:08.735: Will hide popup soon
(totem:38425): Totem-DEBUG: 11:13:08.735: successfully acquired dbus name 
org.mpris.MediaPlayer2.totem
(totem:38425): Totem-DEBUG: 11:13:08.753: emitting PlaybackStatus change
(totem:38425): dconf-DEBUG: 11:13:11.427: unwatch_fast: "/org/gnome/Totem/" 
(active: 4, establishing: 0)
(totem:38425): dconf-DEBUG: 11:13:11.430: unwatch_fast: 
"/org/gnome/desktop/lockdown/" (active: 2, establishing: 0)
(totem:38425): dconf-DEBUG: 11:13:11.437: unwatch_fast: "/org/gnome/Totem/" 
(active: 3, establishing: 0)
(totem:38425): Totem-DEBUG: 11:13:11.482: Removing popup busy for reason 
buffering
(totem:38425): Totem-DEBUG: 11:13:11.482: Will hide popup soon
(totem:38425): dconf-DEBUG: 11:13:11.599: unwatch_fast: 
"/org/gnome/desktop/thumbnailers/" (active: 1, establishing: 0)

Secondly, the *first* time I ran totem, it additionally reported:

double free or corruption (out)
Aborted (core dumped)

Unfortunately, I wasn't capturing stderr at that point and no subsequent
run reported the same crash. apport obviously popped up on that core
dump and I opted to report the error, which can found under the
following OOPS:

https://errors.ubuntu.com/oops/927e463e-c15b-11ec-8afa-fa163e993415

I should also note (anecdotally) that the source_totem.py hook in apport
also reported an error in syslog:

Apr 21 11:12:33 miss-piggy update-notifier-crash[37540]: ERROR: hook 
/usr/share/apport/package-hooks/source_totem.py crashed:
Apr 21 11:12:33 miss-piggy update-notifier-crash[37540]: Traceback (most recent 
call last):
Apr 21 11:12:33 miss-piggy update-notifier-crash[37540]:   File 
"/usr/lib/python3/dist-packages/apport/report.py", line 228, in _run_hook
Apr 21 11:12:33 miss-piggy update-notifier-crash[37540]: 
symb['add_info'](report, ui)
Apr 21 11:12:33 miss-piggy update-notifier-crash[37540]:   File 
"/usr/share/apport/package-hooks/source_totem.py", line 9, in add_info
Apr 21 11:12:33 miss-piggy update-notifier-crash[37540]: response = 
ui.choice("How would you describe the issue?", ["The totem interface 
is not working correctly", "No sound is being played", "Some audio files or 
videos are not being played correctly"], False)
Apr 21 11:12:33 miss-piggy update-notifier-crash[37540]: AttributeError: 
'NoneType' object has no attribute 'choice'

Running with "G_DEBUG=fatal_warnings" produced no differences to the
prior runs (no additional messages, no crash, etc.)

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[Bug 1969512] Re: totem unable to play bbb mp4: "The specified movie could not be found"

2022-04-21 Thread Dave Jones
We download and try to play locally (see item 12 in
http://iso.qa.ubuntu.com/qatracker/milestones/432/builds/247134/testcases/1747/results
for an example). I'll try and get some DEBUG output this morning (I can
state it's definitely not crashing though; the error message simply
appears and totem remains open, without playing anything, until closed).

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[Bug 1969512] [NEW] totem unable to play bbb mp4: "The specified movie could not be found"

2022-04-19 Thread Dave Jones
Public bug reported:

As part of our ISO testing for the Pi desktop, we attempt to play
https://archive.org/download/BigBuckBunny_124/Content/big_buck_bunny_720p_surround.mp4
with the shipped totem video player. Unfortunately, on the current Jammy
image, totem simply reports "The specified movie could not be found"
when attempting to play the file (the exit code is 0, no other errors
are reported at the command line).

I've attempted to install a few gstreamer codecs, in case that might've
been the issue (this was necessary on some older versions), but neither
gstreamer1.0-plugins-ugly, nor gstreamer1.0-libav made any difference.
Just to ensure the video file was intact and playable, I then installed
vlc from the archive, which played the video happily.

** Affects: totem (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: iso-testing

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[Bug 1924251] Re: Embedded browser display corruption under Wayland on Pi desktop

2022-04-19 Thread Dave Jones
Another quick update: in recent days we've gone from "blank white space"
back to "incorrect stride corruption" in all documented cases (embedded
browsers, help windows, MiniBrowser, etc).

I note in the dpkg logs, libglx-mesa0 got updated a few days ago, but
unfortunately I'm unsure exactly when the change occurred so this is
speculation on my part.

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[Bug 1924251] Re: Embedded browser display corruption under Wayland on Pi desktop

2022-04-04 Thread Dave Jones
@seb128 interesting, I've just tried this on a fully updated jammy image
on a Pi 400 and /usr/lib/aarch64-linux-gnu/webkit2gtk-4.0/MiniBrowser
starts quite happily; browser window opens and ... nothing but blank
white space within the body of the window. All the controls in the
toolbar are fine and it's definitely able to navigate to pages, and
after a bit of experimentation I'm reasonably convinced it's all
"working correctly" with the one exception that nothing actually shows
up (but the mouse cursor changes shape in all the right places, etc).

@vanvugt: in case it's of any use, MiniBrowser produced the following
console output:

** (MiniBrowser:149058): WARNING **: 21:30:51.512: GDK is not able to create a 
GL context, falling back to glReadPixels (slow!): Unable to create a GL context
Cannot create EGL context: invalid display (last error: EGL_SUCCESS)

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[Bug 1924251] Re: Embedded browser display corruption under Wayland on Pi desktop

2022-03-28 Thread Dave Jones
This still seems to be an issue on the current Ubuntu Pi Jammy images
although it presents in a different manner: instead of an incorrect-
stride corruption, the embedded browser (in the same places: help
windows, or the login entries for online accounts) simply appears blank
white.

However, if the mouse cursor is moved across the blank white content of
the window, the cursor shape changes to indicate text entry fields or
clickable links indicating that the browser is likely operating
correctly but failing to render correctly.

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[Bug 1964601] [NEW] I have no processor!

2022-03-11 Thread Dave Jones
Public bug reported:

At least according to gnome-control-center anyway.

Running the Ubuntu Desktop for Raspberry Pi image on a Pi 400 (or a Pi
4B), selecting Settings, then the "About" page shows that gnome-control-
center thinks the processor is "", the graphics are "unknown", and
apparently so is the disk capacity!

I admit it's a trivial thing, but it's been this way since at least
hirsute, and it'd be nice to see something vaguely sane in there at some
point :)

** Affects: gnome-control-center (Ubuntu)
 Importance: Low
 Status: New


** Tags: raspi-image

** Attachment added: "Screenshot"
   
https://bugs.launchpad.net/bugs/1964601/+attachment/5567967/+files/gnome-contol-center.png

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[Bug 1922353] Re: Overview sometimes fails to appear or disappear fully when Ubuntu Dock is loaded

2021-05-04 Thread Dave G
I am impacted by this bug.  Ubuntu 21.04/Wayland.  Only the Dash to
Panel desktop extension is enabled.  Problem started after upgrading
from 20.10 to 21.04.

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[Bug 1924251] [NEW] Embedded browser display corruption under Wayland on Pi desktop

2021-04-15 Thread Dave Jones
Public bug reported:

On the hirsute Pi desktop, under a wayland session with the "full" KMS
overlay enabled, and "kms-modifiers" present in the org.gnome.mutter
/experimental-features, the body of a window containing an HTML renderer
(e.g. help text or a login page) displays corruption.

These reproduction cases may not be entirely reliable given that *some*
pages appear to render correctly, but I'll include a couple in the hopes
of making it reliably reproducible:

1. Open the Lights Off game
2. Select "Help" from the menu
3. In the help window that appears, select any link

"Basics", "Rules", and "Strategy" all reliably reproduce the issue for
me, but "Help Translate" doesn't so you may need to click around some
links until the corruption appears -- however, once it does even
navigating back to the prior page which rendered happily now displays
the same corruption.

Another reproduction case:

1. Open the Settings application
2. Select the Online Applications option from the left
3. Select the Google entry in the list
4. The login window that appears always displays corruption for me

The Microsoft option always reliably corrupts for me, but the Facebook
one doesn't so again I wonder how reproducible this may be for others
(might be worth trying several options if the first doesn't display
corruption).

The corruption appears in the form of "shredded" content as if a
horizontal stride is set incorrectly somewhere, but only appears in the
body of the window; the window decorations are unaffected. I'll attach a
screenshot of the corrupted help window to illustrate.

** Affects: mutter (Ubuntu)
 Importance: Undecided
 Assignee: Daniel van Vugt (vanvugt)
 Status: New


** Tags: hirsute raspi raspi-gfx

** Attachment added: "Screenshot from 2021-04-15 10-07-46.png"
   
https://bugs.launchpad.net/bugs/1924251/+attachment/5488263/+files/Screenshot%20from%202021-04-15%2010-07-46.png

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Title:
  Embedded browser display corruption under Wayland on Pi desktop

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[Bug 1913742] Re: Fractional scaling: bottom half of screen black on external monitor disconnect

2021-04-03 Thread Dave Musicant
Apologies: I never saw this response asking for more information.

I did solve the problem, as it turns out; it was Gromit-MPX, a tool I
use allow me to draw on the screen. The problem disappears when I
restarted Gromit-MPX.

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Title:
  Fractional scaling: bottom half of screen black on external monitor
  disconnect

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[Bug 1922298] [NEW] Activities panel on wrong display

2021-04-01 Thread Dave Chiluk
Public bug reported:

The activities panel is showing up on the wrong display.  Selecting the
"primary display" as 3 in the display settings puts the top bar on
display 3 , but the activities bar on screen 2.  Screenshot attached

Similarly, selecting
primary display = 2 then activities bar ends up on 1
primary display = 1 then activities bar ends up on 3

I'm hoping this is just an off by one error somewhere.

I think gnome-shell is the correct package. Feel free to move to the
correct package

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.7-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.8.0-49.55~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-49-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr  1 17:16:30 2021
DisplayManager: gdm3
InstallationDate: Installed on 2020-06-12 (293 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200609)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "Screenshot from 2021-04-01 17-05-08.png"
   
https://bugs.launchpad.net/bugs/1922298/+attachment/5483269/+files/Screenshot%20from%202021-04-01%2017-05-08.png

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Title:
  Activities panel on wrong display

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[Bug 1913742] [NEW] Fractional scaling: bottom half of screen black on external monitor disconnect

2021-01-29 Thread Dave Musicant
Public bug reported:

I'm using Ubuntu 20.04.1, on a Lenovo Thinkpad T14s. I've got fractional
scaling enabled (125%) with Gnome.

I regularly plug into an external monitor with an HDMI connection, and
run both screens (the external monitor and the built-in laptop one)
side-by-side. With that setup, I don't use fractional scaling, because
my main external monitor is easier to read.

When I unplug the HDMI cord from my external monitor to go back to
working on the laptop, sometimes the bottom half of the laptop screen
goes black. The mouse cursor is still visible if I move it to that
region, but nothing is visible in the entire lower portion of my screen.

I've been running 20.04 on this laptop since last August, and it didn't
used to be a problem. The problem first occurred perhaps a month or two
ago, but was rare and sporadic. It has been happening more and more
frequently, and is now at the point that most of the time this problem
occurs.

Once I have unplugged the cable and I'm stuck with a black bottom half
of the screen, I can resolve it by disabling fractional scaling, but of
course, that disables fractional scaling. At that point, any attempts to
reenable fractional scaling either bring the black region back again, or
start causing all kinds of other instabilities. Restarting Gnome at this
point contributes to the mess. The only stable workaround I've found
(apart from rebooting) is to plug the laptop back into the external
monitor again, switch the configuration to single display mode, and then
unplug. This works but is of course cumbersome.

Is there more information I can supply that would be useful?

** Affects: mutter (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Fractional scaling: bottom half of screen black on external monitor
  disconnect

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[Bug 1892440] Re: Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly on Nvidia)

2020-10-07 Thread Dave Goldsbrough
I already did:-
 https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1897632
but it has been marked as a duplicate of
 https://bugs.launchpad.net/bugs/1883886

Also there is a Libre Office relevant bug
https://bugs.documentfoundation.org/show_bug.cgi?id=127782


** Bug watch added: Document Foundation Bugzilla #127782
   https://bugs.documentfoundation.org/show_bug.cgi?id=127782

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Title:
  Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly
  on Nvidia)

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[Bug 1892440] Re: Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly on Nvidia)

2020-10-07 Thread Dave Goldsbrough
Just reporting this fix has NOT fixed the Libre Office Print Dialoge Box
issue mentioned in comment #86

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Title:
  Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly
  on Nvidia)

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[Bug 1892440] Re: Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly on Nvidia)

2020-09-30 Thread Dave Goldsbrough
I have raised a bug with LibreOffice which I believe may be related.

https://bugs.documentfoundation.org/show_bug.cgi?id=137142

To summarise, with a scaling factor of 1.25 and GNOME Desktop
Environment Universal Access accessibility Large Print set to on I am
unable to see fully the LibreOffice Print dialogue.

Setting Large Print to off cures the problem BUT my low vision means I
really need to squint.

Setting the scaling factor to 1.0 also succeeds but rather bizarrely
also automatically switches off GNOME Desktop Environment Universal
Access accessibility Large Print.

Is all this related?  And will the forthcoming fix correct everything
including the LibreOffice and Universal Access accessibility Large
Print?


** Bug watch added: Document Foundation Bugzilla #137142
   https://bugs.documentfoundation.org/show_bug.cgi?id=137142

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Title:
  Shell text with wrong size in mutter 3.36.4-0ubuntu0.20.04.2 (mostly
  on Nvidia)

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[Bug 1891815] Re: Multi-seat stopped working in Ubuntu 20.04

2020-08-26 Thread Dave Barker
We've confirmed the same issue. The issue wasn't present in Bionic, and
isn't present in GDM 3.36.3 on Fedora 32.

Does anyone know if this fix would appear in 20.04 LTS or only in 20.10?

We're currently rebuilding our computing labs for remote access (Apache
Guacamole -> tigervnc -> XDMCP) and are eager to upgrade from 18.04 to
20.04 (LTS to LTS).

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Title:
  Multi-seat stopped working in Ubuntu 20.04

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[Bug 1892440] Re: [focal] [nvidia] Mutter 3.36.4-0ubuntu0.20.04.2 small text in Ubuntu 20.04 with nvidia cards

2020-08-25 Thread Dave Goldsbrough
I have low vision and I thought my vision was just deteriorating!
I happened to boot into 18.04 and even after updating it I noticed my fonts in 
18.04 were much better on the same hardware. It is most noticeable in the 
pull-down panels.
In 20.04, sure enough if I change the scaling factor from 1.25 to 1.30 the font 
size is increased and if I then decrease back to 1.25 the font size remains at 
the higher setting.  This high setting does not withstand a re-boot.  I am left 
to conclude, reducing the scaling factor no longer works and at boot, no notice 
is taken of the setting in place at the last power off.

I am using Dash-to-Panel Gnome Extension, Intel HD Graphics, Gnome
3.36.3 X11 Windowing System 20.04.1 LTS

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Title:
  [focal] [nvidia] Mutter 3.36.4-0ubuntu0.20.04.2 small text in Ubuntu
  20.04 with nvidia cards

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[Bug 1734541] Re: encrypted home-directory is not unmounted on logout

2020-08-12 Thread Dave J
Note this was also reported in bug 1637710 back in 2016

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Title:
  encrypted home-directory is not unmounted on logout

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[Bug 1890613] [NEW] Gnome unresponsive JS ERROR: TypeError: windowActor is null

2020-08-06 Thread Dave Chiluk
Public bug reported:

gnome-shell becomes unresponsive after about 1 day. I'm able to interact
with the window that had focus when the problem appears (in this case it
was Chrome), but I'm unable to select or otherwise interact with other
windows, the shell, dock, or indicators.

The logs are spammed with 
gnome-shell[2916]: JS ERROR: TypeError: windowActor is 
null#012_addWindowEffect@resource:///org/gnome/shell/ui/closeDialog.js:90:28#012vfunc_show@resource:///org/gnome/shell/ui/closeDialog.js:162:14

This looks similar to but different enough from 
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1841774

I was using the i915 driver when this happened if that makes any
difference

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.4-1ubuntu1~20.04.1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug  6 09:08:32 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-06-12 (54 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200609)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: mutter-common 3.36.4-0ubuntu0.20.04.2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal package-from-proposed

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Title:
  Gnome unresponsive JS ERROR: TypeError: windowActor is null

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[Bug 1793007] Re: gnome-disk-image-mounter creates loopback device but it is not mounted automatically

2020-06-02 Thread Dave Rove
This bug is still valid in Ubuntu 20.04.

The utility creates the loopback device OK, but the mount sometimes
works and sometimes silently fails. This utility has no debug or
verbosity option, so there's no way for the end user to give useful
information about the failure. That's something that could be remedied
first if the devs have no idea why it fails.

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Title:
  gnome-disk-image-mounter creates loopback device but it is not mounted
  automatically

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[Bug 1873403] Re: [nvidia] Screen turns off when trying to set some fractional scaling values

2020-05-29 Thread Dave H
I have a possible related problem with Ubuntu-mate 20.04. I adjusted my
mouse pointer size (Dell Inspiron 7995 with Nvidia GTX 960M graphics)
the screen went black mouse pointer frozen, 10 seconds later the login
screen appears. If I log back in again the screen is black and I'm stuck
in an endless loop.

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Title:
  [nvidia] Screen turns off when trying to set some fractional scaling
  values

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[Bug 1876681] Re: gnome-shell crashes when extension bingwallpa...@ineffable-gmail.com is loaded

2020-05-07 Thread Dave Goldsbrough
Bug reported as advised
https://github.com/neffo/bing-wallpaper-gnome-extension/issues/70#issuecomment-624599291


** Bug watch added: github.com/neffo/bing-wallpaper-gnome-extension/issues #70
   https://github.com/neffo/bing-wallpaper-gnome-extension/issues/70

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Title:
  gnome-shell crashes when extension bingwallpa...@ineffable-gmail.com
  is loaded

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[Bug 1876681] Re: gnome-shell crashes when extension bingwallpa...@ineffable-gmail.com is loaded

2020-05-06 Thread Dave Goldsbrough
Reinstalled 'bingwallpa...@ineffable-gmail.com' and as expected on a
reboot an "Ubuntu has experienced an internal error" box was once more
generated.

Ran ubuntu-bug  _usr_bin_gnome-shell.1000.crash obtained from /var/crash
and all it did was produce another/same(?) "Ubuntu has experienced an
internal error" box.

The terminal screen is frozen at this point and a Ctrl-C produces this:-
^CTraceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 597, in 
app.run_argv()
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 719, in run_argv
self.run_crash(self.options.crash_file, False)
  File "/usr/lib/python3/dist-packages/apport/ui.py", line 313, in run_crash
response = self.ui_present_report_details(allowed_to_report)
  File "/usr/share/apport/apport-gtk", line 380, in ui_present_report_details
Gtk.main()
  File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1632, in main
return _Gtk_main(*args, **kwargs)
  File "/usr/lib/python3.8/contextlib.py", line 120, in __exit__
next(self.gen)
  File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 251, in 
register_sigint_fallback
signal.default_int_handler(signal.SIGINT, None)
KeyboardInterrupt

Tried .  https://errors.ubuntu.com/user/ID where ID is the content of
file /var/lib/whoopsie/whoopsie-id but all I get is I do not have
permission to see.

I have looked briefly at
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 and I am
now at a loss as to exactly what to do.

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Title:
  gnome-shell crashes when extension bingwallpa...@ineffable-gmail.com
  is loaded

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[Bug 1876681] Re: gnome-shell crashes on boot

2020-05-05 Thread Dave Goldsbrough
As requested, all extensions quoted uninstalled and all fine.  Still
fine after a number of reboots.

Decided to re-install each extension one by one.
  
Tried 'bingwallpa...@ineffable-gmail.com' first and once more a similar crash 
and as before system was still usable.  Uninstalled once more and system was 
fine once more.

I then proceeded to reinstall these extensions in this sequence, each
time followed by shutdown and reboot. All, no problems.

 'dash-to-pa...@jderose9.github.com',
  'clipboard-indica...@tudmotu.com',
  'applications-overview-tooltip@RaphaelRochet'

I have decided I can Live without the others and could even live without
the successful ones if necessary.

If I should be reporting these extension bugs elsewhere, particularly
the BingWallpaper one then please advise.

Happy for this reported bug to be zapped!

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  gnome-shell crashes on boot

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[Bug 1876681] [NEW] gnome-shell crashes on boot

2020-05-04 Thread Dave Goldsbrough
Public bug reported:

Had a few gnome-shell problems since 20.04 install.
Usually, just did the auto send thing, but this time thought it best to do a 
manual report.
Not much I can add though.

I do see things like these in the reports from time to time

Invalid core dump: BFD: warning:/tmp/apport_core_7buvs9st is
truncated:expected core file size >=582705152, found:11411

$ /tmp$ ls -alt app*
-rw--- 1 dave dave 1114112 May  4 09:32 apport_core_7buvs9st

$ file apport_core_7buvs9st
apport_core_7buvs9st: ELF 64-bit LSB core file, x86-64, version 1 (SYSV), 
SVR4-style, from '/usr/bin/gnome-shell', real uid: 1000, effective uid: 1000, 
real gid: 1000, effective gid: 1000

$ lsb_release -rd
Description:Ubuntu 20.04 LTS
Release:20.04

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.1-5ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30
Uname: Linux 5.4.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May  4 09:35:03 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-04-27 (6 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "apport_core_7buvs9st"
   
https://bugs.launchpad.net/bugs/1876681/+attachment/5366041/+files/apport_core_7buvs9st

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  gnome-shell crashes on boot

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-03-03 Thread Dave Goldsbrough
Happened again.
Bug did not seem to submit report once more.
Screenshot as per comment #2
Report was produced which I managed to see the details but sending report did 
not return a bug ID.

See this from terminal where I carried out action 1a  in comment #3.
Still no bug ID.

dave@dave-ThinkPad-T410:~$ ls -alt /var/crash
total 21384
-rw-r-  1 gdm  whoopsie 21887221 Mar  2 23:32 _usr_bin_gnome-shell.121.crash
drwxrwsrwt  2 root whoopsie 4096 Mar  2 23:32 .
drwxr-xr-x 14 root root 4096 Jul 25  2018 ..
dave@dave-ThinkPad-T410:~$ sudo ubuntu-bug 
/var/crash/_usr_bin_gnome-shell.121.crash
[sudo] password for dave: 
dave@dave-ThinkPad-T410:~$ ls -alt /var/crash
total 21596
drwxrwsrwt  2 root whoopsie 4096 Mar  3 07:22 .
-rw---  1 whoopsie whoopsie0 Mar  3 07:22 
_usr_bin_gnome-shell.121.uploaded
-rw-r--r--  1 root whoopsie0 Mar  3 07:22 
_usr_bin_gnome-shell.121.upload
-rw-r-  1 gdm  whoopsie 22105281 Mar  3 07:18 
_usr_bin_gnome-shell.121.crash
drwxr-xr-x 14 root root 4096 Jul 25  2018 ..
dave@dave-ThinkPad-T410:~$ 

See this from terminal where I carried out action 1b in comment #3.  No
form was automatically opened in web browser (I use Firefox)

dave@dave-ThinkPad-T410:~$ sudo apport-cli 
/var/crash/_usr_bin_gnome-shell.121.crash
[sudo] password for dave: 

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
  S: Send report (22.1 MB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C): S
dave@dave-ThinkPad-T410:~$


Carried out Step 2 in comment #3 but it was only showing the same one from 14th 
Feb 2020 as per comment #9

Although I carry out full updates and upgrades regularly I will once
more carry out the instructions in comment #10.  I will retain the
contents of /var/crash for now and only report back here if necessary.

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  gnome-shell reports problem on boot

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-20 Thread Dave Goldsbrough
Moeez
In future, whenever you get a bug and you know the name of package causing the 
problem use this command inside a terminal session making sure you first have 
an internet conection:-
ubuntu-bug "packagename"

So in my case I ran "ubuntu-bug gnome-shell"
and it then does the business, goes into your default browser opening a 
launchpad window/tab (you may need to login).

You can then provide some narrative as to what happened which becomes
the bug description that you can see at the top of the page of this bug,
for example.

For now though, given the updates/upgrade you have performed there is no need 
just yet for further action.  If a bug hunter like Daniel comes in he will 
advise anything different.
You might find /var/crash still contains some files in which case it would be 
safe to delete them - see comment#12 above.

No disrespect, but please keep correspondence on bug reports to a
minimum - this is not a forum as such.

You should be able to correspond direct to me without adding to this bug
report and maybe I could direct you to a few places where you can chat
and ask questions to your hearts content.

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  gnome-shell reports problem on boot

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-20 Thread Dave Goldsbrough
Moeez
I am sure it would help the bug hunters if you cross-referenced your reported 
bug ID in here.  The more data they have the better.
So far,I have hadno related issues and no replication since performing

sudo apt update
sudo apt full-upgrade

Shutdown
Rebooted

But I suppose it might happen again any time.

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-19 Thread Dave Goldsbrough
/var/crash has now been emptied
device shutdown and rebooted
no problems reported at boot
/var/crash remains empty

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-18 Thread Dave Goldsbrough
Performed
sudo apt update
sudo apt full-upgrade

Shutdown
Rebooted

Performed
sudo ubuntu-bug /var/crash/_usr_bin_gnome-shell.121.crash

Report produced and sent.
Went to https://errors.ubuntu.com/user/ID where the ID was the one obtained 
from sudo more /var/lib/whoopsie/whoopsie-id

Then same as comment #7 and the same link produced as per comment #9

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-18 Thread Dave Goldsbrough
Here you go
https://errors.ubuntu.com/oops/14394820-5158-11ea-a66d-fa163ee63de6

Thank You.

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-17 Thread Dave Goldsbrough
Complied with comment #6 and step 2 in comment #3.
A web page is produced with all the bugs I have raised from this device, and 
yes the latest gnome one is there.  But clicking on it takes me to webpage 
which says I have not got permission to see it and asks me to complete a form, 
which I have done.  The form asks me for my email address etc and once 
completed it says they will be in touch.  That was over 1 hour ago - not heard 
a thing.
I do have the URL of the bug I could click on.
Would that be secure to paste here?

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-16 Thread Dave Goldsbrough
Cant find bug id - but was uploade 07:35 UTC according to /var/crash

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-16 Thread Dave Goldsbrough
Step 1 worked
" sudo ubuntu-bug /var/crash/_usr_bin_gnome-shell.121.crash"
and report sent - trying to find bug id.

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[Bug 1863400] Re: gnome-shell reports problem on boot

2020-02-15 Thread Dave Goldsbrough
** Description changed:

  Problem reported at boot but does not seem to collect data and send, just 
does nothing.
+ See attached screenshot of window.
  Still able to use laptop.
  This file exists in /var/crash
  -rw-r-  1 gdm  whoopsie 21900809 Feb 14 22:01 
_usr_bin_gnome-shell.121.crash
  
  The time of this file must have been at last shutdown which did take a
  little longer than usual.
  
  Description:  Ubuntu 18.04.4 LTS
  Release:  18.04
  
  gnome-shell:
-   Installed: 3.28.4-0ubuntu18.04.3
-   Candidate: 3.28.4-0ubuntu18.04.3
-   Version table:
-  *** 3.28.4-0ubuntu18.04.3 500
- 500 http://gb.archive.ubuntu.com/ubuntu bionic-updates/main amd64 
Packages
- 100 /var/lib/dpkg/status
-  3.28.3+git20190124-0ubuntu18.04.2 500
- 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 
Packages
-  3.28.1-0ubuntu2 500
- 500 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
+   Installed: 3.28.4-0ubuntu18.04.3
+   Candidate: 3.28.4-0ubuntu18.04.3
+   Version table:
+  *** 3.28.4-0ubuntu18.04.3 500
+ 500 http://gb.archive.ubuntu.com/ubuntu bionic-updates/main amd64 
Packages
+ 100 /var/lib/dpkg/status
+  3.28.3+git20190124-0ubuntu18.04.2 500
+ 500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 
Packages
+  3.28.1-0ubuntu2 500
+ 500 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-shell 3.28.4-0ubuntu18.04.3
  ProcVersionSignature: Ubuntu 4.15.0-76.86-generic 4.15.18
  Uname: Linux 4.15.0-76-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Feb 15 06:21:53 2020
  DisplayManager: gdm3
  InstallationDate: Installed on 2018-11-17 (454 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

** Attachment added: "Screenshot of window on boot"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1863400/+attachment/5328366/+files/Screenshot%20from%202020-02-15%2010-06-14.png

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[Bug 1863400] [NEW] gnome-shell reports problem on boot

2020-02-14 Thread Dave Goldsbrough
Public bug reported:

Problem reported at boot but does not seem to collect data and send, just does 
nothing.
Still able to use laptop.
This file exists in /var/crash
-rw-r-  1 gdm  whoopsie 21900809 Feb 14 22:01 _usr_bin_gnome-shell.121.crash

The time of this file must have been at last shutdown which did take a
little longer than usual.

Description:Ubuntu 18.04.4 LTS
Release:18.04

gnome-shell:
  Installed: 3.28.4-0ubuntu18.04.3
  Candidate: 3.28.4-0ubuntu18.04.3
  Version table:
 *** 3.28.4-0ubuntu18.04.3 500
500 http://gb.archive.ubuntu.com/ubuntu bionic-updates/main amd64 
Packages
100 /var/lib/dpkg/status
 3.28.3+git20190124-0ubuntu18.04.2 500
500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 
Packages
 3.28.1-0ubuntu2 500
500 http://gb.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.28.4-0ubuntu18.04.3
ProcVersionSignature: Ubuntu 4.15.0-76.86-generic 4.15.18
Uname: Linux 4.15.0-76-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Feb 15 06:21:53 2020
DisplayManager: gdm3
InstallationDate: Installed on 2018-11-17 (454 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-shell (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic third-party-packages

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[Bug 387957] Re: Improve Save As Dialog Box (focus issues)

2020-02-05 Thread Dave
Agreed.  yaztromo identified the frustration well.  I've been living
with this in Mint Cinnamon for years, and still can't seem to get used
to it.  Thanks for the Alt+N shortcut (works in English/US version).
Maybe that'll help me stop cursing at my computer every time I save a
file.

Returning the focus to the filename after using the mouse (or touchpad)
to navigate into a folder would be ideal.  The only reason to use the
find is when input is solely from keyboard.

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  Improve Save As Dialog Box (focus issues)

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[Bug 1841646] Re: White text on white background for HTML e-mail

2020-01-09 Thread dave marsdin
The short term fix can be to downgrade the two required libraries.

sudo apt install libjavascriptcoregtk-4.0-18=2.20.1-1
libwebkit2gtk-4.0-37=2.20.1-1

Evolution works again and I have blocked updating of those two for now.

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  White text on white background for HTML e-mail

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[Bug 1853753] Re: The toolbar can not be edited

2019-11-27 Thread Dave Mann
I am not able to see where I would change -ui to give an "edit" icon to
the existing toolbar.

Code:


  

  

  
  


  


  
  
  




  


  
  
  
  





  
  
  



  
  

  


  






  
  
  
  
  
  
  
  
  






  
  
  
  
  







  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  











  
  
  
  
  
  
  
  
  
  
  


  

  
  

  
  

  
  

  
  

  
  
  
  
  

  
  
  
  
  
  
  



  
  

  
  

  
  
  
  
  
  
  
  
  

  
  















  


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  The toolbar can not be edited

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[Bug 1853753] Re: Top Bar can't be changed

2019-11-26 Thread Dave Mann
Here is a screen shot of the top of Evolution in full screen mode.
Notice that there are no icons  or the ability to right-click the mouse
to reveal a "menu change,add or remove" capability like Thunderbird.

** Attachment added: "Screenshot from 2019-11-26 16-01-57.png"
   
https://bugs.launchpad.net/ubuntu/+source/evolution-data-server/+bug/1853753/+attachment/5308027/+files/Screenshot%20from%202019-11-26%2016-01-57.png

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  Top Bar can't be changed

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[Bug 1853753] [NEW] Top Bar can't be changed

2019-11-24 Thread Dave Mann
Public bug reported:

After install and establishing email accounts, the top bar can't be
changed.  There is no "edit" function to add, delete or move the various
icons.

Kernel: 4.15.0-69-generic x86_64 bits: 64
   Desktop: Gnome 3.28.4 Distro: Ubuntu 18.04.3 LTS

** Affects: evolution-data-server (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1812527] Re: [bionic][regression] gnome-shell crashes with SIGSEGV in meta_window_actor_is_destroyed(self=NULL) called from _switchWorkspaceDone() [windowManager.js:1787]

2019-05-14 Thread Dave Chiluk
Enabling this plugin is the easiest way to work around this issue in bionic.
https://extensions.gnome.org/extension/1328/disable-workspace-switch-animation/

That being said what is the status of a real fix?

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  [bionic][regression] gnome-shell crashes with SIGSEGV in
  meta_window_actor_is_destroyed(self=NULL) called from
  _switchWorkspaceDone() [windowManager.js:1787]

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[Bug 1812527] Re: [bionic][regression] gnome-shell crashes with SIGSEGV in meta_window_actor_is_destroyed(self=NULL) called from _switchWorkspaceDone() [windowManager.js:1787]

2019-04-12 Thread Dave Chiluk
** Tags added: indeed

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  [bionic][regression] gnome-shell crashes with SIGSEGV in
  meta_window_actor_is_destroyed(self=NULL) called from
  _switchWorkspaceDone() [windowManager.js:1787]

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[Bug 1764417] Re: Unrecoverable failure in required component org.gnome.SettingsDaemon.Color.desktop

2019-02-09 Thread Dave Mann
I'm struggling with 18.10:  Lots of bad things happen but this is worst: This 
happens every time more than 2 applications are open.

{code}
Unrecoverable failure in required component org.gnome.Shell.desktop
{code}

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  Unrecoverable failure in required component
  org.gnome.SettingsDaemon.Color.desktop

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[Bug 1736011] Re: CRITICAL: Unable to create a DBus proxy for GnomeScreensaver: Error calling StartServiceByName for org.gnome.ScreenSaver: GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Pr

2019-01-30 Thread Dave
+1

MacbookAir 6,2
Issue is present with all extensions disabled (minus user themes).
In addition to the delay after login, there's this weird behaviour: after 
waking from sleep induced by closing the lid, the desktop shows for a while 
before going back to the greeter screen. Not sure if this is related (maybe 
others can corroborate?), but it's there more often than not. I recently 
switched from laptop-mode-tools to TLP which seems to exacerbate this behaviour.

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Title:
  CRITICAL: Unable to create a DBus proxy for GnomeScreensaver: Error
  calling StartServiceByName for org.gnome.ScreenSaver:
  GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process
  org.gnome.ScreenSaver exited with status 1

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[Bug 1770502] Re: Brasero hangs when burning cds

2018-10-11 Thread Dave H
Affected me, clean install of Ubuntu-mate 18.04.1 LTS. Brasero would
fail to burn Audio CD's.

Thanks @Ronald, work around worked fine.

** Attachment added: "Brasero-session log for Audio CD burn failure"
   
https://bugs.launchpad.net/ubuntu/+source/brasero/+bug/1770502/+attachment/5200208/+files/brasero-session.log

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  Brasero hangs when burning cds

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[Bug 1784065] Re: upgrade from 14.04 to 16.04 fails due to `interest-await' in trigger

2018-07-28 Thread Dave Butcher
This workaround doesn't work for me...
I have i386 architecture, so I changed the commands as follows:

wget 
https://launchpad.net/ubuntu/+source/glib2.0/2.48.2-0ubuntu3/+build/15131276/+files/libglib2.0-0_2.48.2-0ubuntu3_i386.deb
wget 
http://mirrors.kernel.org/ubuntu/pool/main/d/dpkg/dpkg_1.18.4ubuntu1_i386.deb
ar -x dpkg_1.18.4ubuntu1_i386.deb
tar -xzf data.tar.gz
sudo ./usr/bin/dpkg -i libglib2.0-0_2.48.2-0ubuntu3_i386.deb

everything appeared to process correctly, but when I run 
sudo apt-get -f install
it fails with the same "interest-await" error as before.

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  upgrade from 14.04 to 16.04 fails due to `interest-await' in trigger

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[Bug 1774932] Re: nautilus assert failure: malloc(): memory corruption (fast)

2018-07-21 Thread Dave Goldsbrough
This is happening to me several times now on a daily basis.

Each time I submit the crash report and each time within the report it
says a duplicate of this bug report.  How can I help resolve it.

New install of 18.04 from about a month ago - all updates and upgrades
installed.

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  nautilus assert failure: malloc(): memory corruption (fast)

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[Bug 1662617] Re: gnome-calculator with transparent formula entry box

2018-07-19 Thread Dave Dixon
Calculator display showing bionic desktop capture in display area (no
longer transparent) with overtyping and gridding in the number display.

** Attachment added: "calculator1.png"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-calculator/+bug/1662617/+attachment/5165425/+files/calculator1.png

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  gnome-calculator with transparent formula entry box

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[Bug 1662617] Re: gnome-calculator with transparent formula entry box

2018-07-19 Thread Dave Dixon
Calculator worked flawlessly in Advanced mode in 16.04 (and before).
Upgrade to 18.04 and this bug appeared (the bionic desktop visible in
the display window). Using the calculator produced overtyped characters
and weird gridding between the numbers displayed (see attached).
Switching from xim to ibus seems to have solved it.

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[Bug 1680438] Re: gnome-calculator comes up with totally wrong answer

2018-06-27 Thread Dave Chiluk
gnome has moved to gitlab.  Corresponding bug is now

https://gitlab.gnome.org/GNOME/gnome-calculator/issues/59

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[Bug 1565489] Re: gvfsd-dnssd crashed with SIGSEGV in avahi_service_resolver_event()

2018-03-17 Thread Dave Plsek
*** This bug is a duplicate of bug 927340 ***
https://bugs.launchpad.net/bugs/927340

Any chance of a fix or workaround
Yes, this IS a duplicate however every search result for this error lands on a 
DUPLICATE bug which references a PRIVATE bug which I cannot read. SO HOW am I 
supposed to "look at the other bug report to see if there is any missing 
information that you can provide, or to see if there is a workaround for the 
bug"?

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Title:
  gvfsd-dnssd crashed with SIGSEGV in avahi_service_resolver_event()

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