[Bug 1822394] Re: [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after boot

2019-04-09 Thread Daniel van Vugt
Is is possible to downgrade the BIOS at all? The bug description says: > Did not see this behavior before upgrading from 1.2.0 bios to 1.4.0 bios and the problematic BIOS versions are only a couple of weeks old:

[Bug 1822394] Re: [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after boot

2019-04-09 Thread Phusho
Same problem Precision 5530 2-in-1 with 1.4.8 bios. In my case touchpad is always working, keyboard will sometime came after 15-20 seconds. Closing and opening lid will fix problem. Also if you enter password with on screen keyboard (touchscreen) and get to gnome keyboard is working again. Ubuntu

[Bug 1822394] Re: [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after boot

2019-04-06 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gdm3 (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1822394] Re: [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after boot

2019-04-06 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-shell (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1822394] Re: [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after boot

2019-04-06 Thread talv
I have the same issue, glad its not just me. The keyboard and touchpad only work once the hinge has been opened over 180degrees even after ive logged in so at least i have a work around till we get a proper fix. Is there anything i can do to assist at this time? -- You received this bug

[Bug 1822394] Re: [Dell XPS 15 9575] laptop keyboard & touchpad not working at gdm screen after boot

2019-04-04 Thread Joe Barnett
Perhaps this is somehow related to the convertible lid hinge. Ordinarily when the laptop is in "tablet" mode (hinge open > 180 degrees), the keyboard and touchpad are disabled. Even more reliably than using an external device, switching into and then back out of tablet mode by opening/closing the