[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used in Wayland sessions
** Changed in: mutter Status: Unknown => New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used in Wayland sessions To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used in Wayland sessions
Thank you for reporting this bug to Ubuntu. Ubuntu 21.04 (hirsute) reached end-of-life on January 20, 2022. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in. ** Changed in: mutter (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used in Wayland sessions To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used in Wayland sessions
** Bug watch removed: gitlab.gnome.org/GNOME/gnome-shell/-/issues #3969 https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3969 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used in Wayland sessions To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used in Wayland sessions
** Bug watch added: gitlab.gnome.org/GNOME/mutter/-/issues #1795 https://gitlab.gnome.org/GNOME/mutter/-/issues/1795 ** Also affects: mutter via https://gitlab.gnome.org/GNOME/mutter/-/issues/1795 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used in Wayland sessions To manage notifications about this bug go to: https://bugs.launchpad.net/mutter/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used in Wayland sessions
Ok Daniel, Done. Thank you all. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used in Wayland sessions To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used in Wayland sessions
Thanks. Next please report the issue to the developers at: https://gitlab.gnome.org/GNOME/mutter/-/issues ** Summary changed: - Gnome-Shell freezes when touchscreen is used + Gnome-Shell freezes when touchscreen is used in Wayland sessions ** Package changed: gnome-shell (Ubuntu) => mutter (Ubuntu) ** Changed in: mutter (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used in Wayland sessions To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
Starting it on Xorg seemed to solve the issue. On Tue, May 4, 2021 at 9:20 AM Daniel van Vugt <1926...@bugs.launchpad.net> wrote: > Please try selecting 'Ubuntu on Xorg' from the login screen and tell us > if that avoids the problem. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1926620 > > Title: > Gnome-Shell freezes when touchscreen is used > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > Gnome-Shell freezes when touchscreen is used on Dell Inspiron 2-in-1 > running 21.04, the dock and the upper bar stop responding, while the > windows keep running. The problem was notice after upgrade (do- > release-upgrade -c) > > ProblemType: Bug > DistroRelease: Ubuntu 21.04 > Package: gnome-shell 3.38.4-1ubuntu2 > ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12 > Uname: Linux 5.11.0-16-generic x86_64 > ApportVersion: 2.20.11-0ubuntu65 > Architecture: amd64 > CasperMD5CheckResult: unknown > CurrentDesktop: ubuntu:GNOME > Date: Thu Apr 29 15:58:43 2021 > DisplayManager: gdm3 > InstallationDate: Installed on 2021-03-01 (58 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2 > SourcePackage: gnome-shell > UpgradeStatus: Upgraded to hirsute on 2021-04-22 (6 days ago) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
Maybe these messages are more relevant: mai 04 08:37:40 myDell gnome-shell[2303]: libinput error: event5 - CUST:00 04F3:2A30: client bug: event processing lagging behind by 16ms, your system is too slow mai 03 12:22:58 myDell gnome-shell[2245]: libinput error: event5 - CUST:00 04F3:2A30: client bug: event processing lagging behind by 33ms, your system is too slow mai 03 12:23:03 myDell gnome-shell[2245]: libinput error: event5 - CUST:00 04F3:2A30: client bug: event processing lagging behind by 16ms, your system is too slow Sorry for the confusion, but there seem to be multiple bugs happening and not all of them are relevant to the problem this bug is about. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
Please try selecting 'Ubuntu on Xorg' from the login screen and tell us if that avoids the problem. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
Thank you for the prompt responses. The new log file is attached. Stay safe On Tue, May 4, 2021 at 4:05 AM Daniel van Vugt <1926...@bugs.launchpad.net> wrote: > The issue in comment #7 is also related to bug 1922353 and > https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3969 > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1926620 > > Title: > Gnome-Shell freezes when touchscreen is used > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > Gnome-Shell freezes when touchscreen is used on Dell Inspiron 2-in-1 > running 21.04, the dock and the upper bar stop responding, while the > windows keep running. The problem was notice after upgrade (do- > release-upgrade -c) > > ProblemType: Bug > DistroRelease: Ubuntu 21.04 > Package: gnome-shell 3.38.4-1ubuntu2 > ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12 > Uname: Linux 5.11.0-16-generic x86_64 > ApportVersion: 2.20.11-0ubuntu65 > Architecture: amd64 > CasperMD5CheckResult: unknown > CurrentDesktop: ubuntu:GNOME > Date: Thu Apr 29 15:58:43 2021 > DisplayManager: gdm3 > InstallationDate: Installed on 2021-03-01 (58 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2 > SourcePackage: gnome-shell > UpgradeStatus: Upgraded to hirsute on 2021-04-22 (6 days ago) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions > ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1926620/+attachment/5494611/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
There are also errors suggesting a broken extension:
mai 03 12:22:54 myDell gnome-shell[2245]: Couldn't find child [0x55d671ebe830
Gjs_ui_windowPreview_WindowPreview:first-child last-child ("(2) reddit: the
front page of the internet - Google Chrome")] in window slots
mai 03 12:22:54 myDell gnome-shell[2245]: Couldn't find child [0x55d674a3d740
Gjs_ui_windowPreview_WindowPreview ("(2) reddit: the front page of the internet
- Google Chrome")] in window slots
mai 03 12:22:56 myDell gnome-shell[2245]: Couldn't find child [0x55d674a3d740
Gjs_ui_windowPreview_WindowPreview:first-child last-child ("(2) reddit: the
front page of the internet - Google Chrome")] in window slots
Please do:
cd ~/.local/share/gnome-shell
rm -rf extensions
to be sure any local extensions are gone. And then reboot.
** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/-/issues #3969
https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3969
--
You received this bug notification because you are a member of Ubuntu
Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1926620
Title:
Gnome-Shell freezes when touchscreen is used
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions
--
desktop-bugs mailing list
desktop-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
The issue in comment #7 is also related to bug 1922353 and https://gitlab.gnome.org/GNOME/gnome-shell/-/issues/3969 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
Thanks. It appears the issue is: mai 03 12:22:52 myDell gnome-shell[2245]: value "nan" of type 'gfloat' is invalid or out of range for property 'x' of type 'gfloat' mai 03 12:22:52 myDell gnome-shell[2245]: value "nan" of type 'gfloat' is invalid or out of range for property 'y' of type 'gfloat' mai 03 12:22:52 myDell gnome-shell[2245]: JS ERROR: Exception in callback for signal: shown: Error: Wrong type number; float expected. But it's out of range: -Infinity _init/GObject.Object.prototype.set@resource:///org/gnome/gjs/modules/core/overrides/GObject.js:553:16 _easeActor@resource:///org/gnome/shell/ui/environment.js:155:15 init/Clutter.Actor.prototype.ease@resource:///org/gnome/shell/ui/environment.js:294:19 _syncWorkspacesActualGeometry@resource:///org/gnome/shell/ui/workspacesView.js:728:21 _init/this._overviewShownId<@resource:///org/gnome/shell/ui/workspacesView.js:396:18 _emit@resource:///org/gnome/gjs/modules/core/_signals.js:114:47 _showDone@resource:///org/gnome/shell/ui/overview.js:604:14 onComplete@resource:///org/gnome/shell/ui/overview.js:589:36 _makeEaseCallback/<@resource:///org/gnome/shell/ui/environment.js:85:13 _easeActor/<@resource:///org/gnome/shell/ui/environment.js:168:64 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
Hello Daniel, I uninstalled the first extension, the second one wasn't installed. Find attached the requested file. On Mon, May 3, 2021 at 9:50 AM Daniel van Vugt <1926...@bugs.launchpad.net> wrote: > Thanks for the bug report. > > Please start by uninstalling these extensions and then reboot: > > 'animation-tweaks@Selenium-H', > 'minimizedwindowremin...@gnome-shell-extensions.sedman.me.uk' > > We need to check that first because so many bugs are caused by > extensions. > > If the problem continues to happen after that then please: > > 1. Reproduce the freeze again. > > 2. Reboot. > > 3. Run this command: > >journalctl -b-1 > prevboot.txt > > 4. Attach the resulting text file here. > > > ** Tags added: touchscreen > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1926620 > > Title: > Gnome-Shell freezes when touchscreen is used > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > Gnome-Shell freezes when touchscreen is used on Dell Inspiron 2-in-1 > running 21.04, the dock and the upper bar stop responding, while the > windows keep running. The problem was notice after upgrade (do- > release-upgrade -c) > > ProblemType: Bug > DistroRelease: Ubuntu 21.04 > Package: gnome-shell 3.38.4-1ubuntu2 > ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12 > Uname: Linux 5.11.0-16-generic x86_64 > ApportVersion: 2.20.11-0ubuntu65 > Architecture: amd64 > CasperMD5CheckResult: unknown > CurrentDesktop: ubuntu:GNOME > Date: Thu Apr 29 15:58:43 2021 > DisplayManager: gdm3 > InstallationDate: Installed on 2021-03-01 (58 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2 > SourcePackage: gnome-shell > UpgradeStatus: Upgraded to hirsute on 2021-04-22 (6 days ago) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions > ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1926620/+attachment/5494390/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
Thanks for the bug report. Please start by uninstalling these extensions and then reboot: 'animation-tweaks@Selenium-H', 'minimizedwindowremin...@gnome-shell-extensions.sedman.me.uk' We need to check that first because so many bugs are caused by extensions. If the problem continues to happen after that then please: 1. Reproduce the freeze again. 2. Reboot. 3. Run this command: journalctl -b-1 > prevboot.txt 4. Attach the resulting text file here. ** Tags added: touchscreen -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
Hello Sebastien, Please find attached the log file. Regarding your suggestion, how can I get that update? Stay safe Mus On Fri, Apr 30, 2021 at 11:00 AM Sebastien Bacher < 1926...@bugs.launchpad.net> wrote: > Thank you for your bug report, could you get a 'journalctl -b 0' log > when you hit the issue and add the log to the report? > > Could you also check if the update on > https://launchpad.net/ubuntu/+source/gjs/1.67.2-2ubuntu2/+build/21444235 > help with the issue? > > ** Changed in: gnome-shell (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1926620 > > Title: > Gnome-Shell freezes when touchscreen is used > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > Gnome-Shell freezes when touchscreen is used on Dell Inspiron 2-in-1 > running 21.04, the dock and the upper bar stop responding, while the > windows keep running. The problem was notice after upgrade (do- > release-upgrade -c) > > ProblemType: Bug > DistroRelease: Ubuntu 21.04 > Package: gnome-shell 3.38.4-1ubuntu2 > ProcVersionSignature: Ubuntu 5.11.0-16.17-generic 5.11.12 > Uname: Linux 5.11.0-16-generic x86_64 > ApportVersion: 2.20.11-0ubuntu65 > Architecture: amd64 > CasperMD5CheckResult: unknown > CurrentDesktop: ubuntu:GNOME > Date: Thu Apr 29 15:58:43 2021 > DisplayManager: gdm3 > InstallationDate: Installed on 2021-03-01 (58 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > RelatedPackageVersions: mutter-common 3.38.4-1ubuntu2 > SourcePackage: gnome-shell > UpgradeStatus: Upgraded to hirsute on 2021-04-22 (6 days ago) > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions > ** Attachment added: "log.md" https://bugs.launchpad.net/bugs/1926620/+attachment/5493677/+files/log.md -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1926620] Re: Gnome-Shell freezes when touchscreen is used
Thank you for your bug report, could you get a 'journalctl -b 0' log when you hit the issue and add the log to the report? Could you also check if the update on https://launchpad.net/ubuntu/+source/gjs/1.67.2-2ubuntu2/+build/21444235 help with the issue? ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1926620 Title: Gnome-Shell freezes when touchscreen is used To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1926620/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
