Public bug reported: When using Ubuntu Gnome 16.04, it is common for gnome-shell to crash unexpectedly, especially when performing intensive tasks.
I've found that I was able to replicate the error by following these steps: Download and install a copy of Ubuntu Gnome 16.04.2 in VirtualBox. Open a screen displaying App icons in a menu, such as the app grid in the Gnome Shell overlay or the Arc Menu Gnome Shell extension (https://extensions.gnome.org/extension/1228/arc-menu/). Install all the latest software updates from the Software Updater or Synaptic. Upgrading all the packages between 16.04.2 to 16.04.3 seems to over-load Gnome Shell and cause the crash in the middle of the installation process. This crash always seems to occur after opening a screen with app icons and I'm not sure why. I've attached my .crash file updated with a symbolic stack trace.I hope this info and my attachment proves helpful in fixing the issue. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: gnome-shell 3.18.5-0ubuntu0.3 ProcVersionSignature: Ubuntu 4.10.0-33.37~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-33-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 CurrentDesktop: GNOME Date: Fri Sep 8 19:24:22 2017 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['arc-m...@linxgem33.com']" b'org.gnome.shell' b'favorite-apps' b"['ubiquity.desktop', 'firefox.desktop', 'evolution.desktop', 'empathy.desktop', 'rhythmbox.desktop', 'org.gnome.Photos.desktop', 'libreoffice-writer.desktop', 'org.gnome.Nautilus.desktop', 'yelp.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" InstallationDate: Installed on 2017-09-08 (0 days ago) InstallationMedia: Ubuntu-GNOME 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial ** Attachment added: "_usr_bin_gnome-shell.1000.crash" https://bugs.launchpad.net/bugs/1716068/+attachment/4946700/+files/_usr_bin_gnome-shell.1000.crash -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1716068 Title: Gnome Shell crashes randomly To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1716068/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
