[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-03-02 Thread Tom Brossman
*** This bug is a duplicate of bug 1751769 *** https://bugs.launchpad.net/bugs/1751769 ** Description changed: Recently I tested several video players, and after uninstalling them I can no longer view MP4 videos. I do have the necessary gstreamer plugins installed, however Totem

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1751769 *** https://bugs.launchpad.net/bugs/1751769 ** Also affects: totem via https://bugzilla.gnome.org/show_bug.cgi?id=793834 Importance: Unknown Status: Unknown ** This bug has been marked a duplicate of bug 1751769 Some libraries that

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
OK the Totem developers at GNOME Bugzilla say this is a packaging problem and that "Some libraries that the gst-libav package relies on are missing." If I try "apt-cache search gst-libav" I see this is "gstreamer1.0-libav", which is already installed. I have followed their advice and filed a new

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
No problem and thanks for your help troubleshooting. The bug report on GNOME Bugzilla is here: https://bugzilla.gnome.org/show_bug.cgi?id=793834 ** Bug watch added: GNOME Bug Tracker #793834 https://bugzilla.gnome.org/show_bug.cgi?id=793834 -- You received this bug notification because you

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Daniel van Vugt
Sorry, I can't tell what's missing right now. Please file a bug directly with the totem developers here: https://bugzilla.gnome.org/enter_bug.cgi?product=totem They will be able to help you. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
gstreamer1.0-vaapi was not installed, however I've now run the apport-collect command and here is the output of dpkg -l | grep gstreamer: ii gir1.2-gstreamer-1.01.8.3-1~ubuntu0.1 amd64GObject introspection data for the GStreamer library

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
apport information ** Tags added: apport-collected xenial ** Description changed: Recently I tested several video players, and after uninstalling them I can no longer view MP4 videos. I do have the necessary gstreamer plugins installed, however Totem incorrectly reports "Required plugin

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Daniel van Vugt
Try uninstalling this: gstreamer1.0-vaapi If it wasn't installed and/or that doesn't solve the problem then please run this command to collect more information for us: apport-collect 1751578 Sorry I don't know the answer to your questions right now. ** Changed in: totem (Ubuntu) Status:

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Daniel van Vugt
Please also run this and provide us with its output: dpkg -l | grep gstreamer -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1751578 Title: Totem no longer plays MP4s, despite

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Daniel van Vugt
Please also run this and provide us with its output: dpkg -l | grep gstreamer -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1751578 Title: Totem no longer plays MP4s, despite

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
Thanks for responding. Every single one of those packages are already installed. If I drag a video into an empty Firefox tab, Firefox will play it. Same goes for Chromium. The files are definitely playable. If I open the same file in Totem, it will not play. This is a new problem, before I

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-25 Thread Daniel van Vugt
It sounds like this isn't a bug in the package (which hasn't changed since its release on 2016-03-10). Here is the list of packages on my 16.04 system you might want to try (re)installing: gstreamer1.0-alsa gstreamer1.0-clutter-3.0 gstreamer1.0-fluendo-mp3 gstreamer1.0-libav