[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-29 Thread Alberto Donato
I just had a series of freezes, and managed to ssh and watch logs in the meantime, the only messages that I that might be relevant are the following (repeated many times): May 29 22:02:34 kashyyyk gnome-shell[3295]: _shell_embedded_window_unmap: assertion 'SHELL_IS_EMBEDDED_WINDOW (window)'

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-24 Thread Daniel van Vugt
For the default Ubuntu installation I believe we have fixed all the log messages that look like that. So if you're seeing those I suggest removing some/all of your extensions: b'org.gnome.shell' b'enabled-extensions' b"['alternate-tab@gnome-shell- extensions.gcampax.github.com',

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-24 Thread Alberto Donato
Daniel, not sure if they're related, but it seems that when I get back from the "slide" screen (even if not locked) I'm getting a lot of these errors repeated in journalctl: May 24 14:52:47 kashyyyk gnome-shell[6901]: Object Meta.Background (0x562f8156e590), has been already deallocated -

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-24 Thread Alberto Donato
I only see apparmor audit messages there -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769981 Title: Temporary screen freeze when coming back from screen standby To manage

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-23 Thread Daniel van Vugt
No messages at all just before or just after the freezes? How about in the kernel log?; dmesg -w -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769981 Title: Temporary

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-23 Thread Alberto Donato
No, I've never seen any message in log that could seem related to the issue. Yes there are two cases here, although related. I experience these freezes when coming out of screen standby, which sometime are longer and end up with a session crash, but in many case they just freeze the UI and send

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-23 Thread Daniel van Vugt
If you log in remotely from another machine and watch the log: journalctl -f then do you find any messages coincide with the freezes? ** Changed in: gnome-shell (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-23 Thread Daniel van Vugt
> https://errors.ubuntu.com/oops/93aef40e-5deb-11e8-945f-fa163e8d4bab (most > recent) > https://errors.ubuntu.com/oops/c9e22fbe-58dc-11e8-9127-fa163ed44aae > https://errors.ubuntu.com/oops/385a60b4-334f-11e8-a211-fa163ef911dc are all bug 1731261 >

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-23 Thread Alberto Donato
The last crash is https://errors.ubuntu.com/oops/93aef40e-5deb-11e8 -945f-fa163e8d4bab There are a few previous chrashes with the same syntomps: https://errors.ubuntu.com/oops/c9e22fbe-58dc-11e8-9127-fa163ed44aae https://errors.ubuntu.com/oops/385a60b4-334f-11e8-a211-fa163ef911dc

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-23 Thread Daniel van Vugt
Yes, links please. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769981 Title: Temporary screen freeze when coming back from screen standby To manage notifications about

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-23 Thread Alberto Donato
>From the list on that page I can see that a report was indeed uploaded for that crash: 2018-05-22 20:052018-05-22 18:05 UTCCrash xwayland Unfortunately if I click on the link, I get an error saying that I'm not allowed to see crash reports. Is it ok for me to share the link to

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-22 Thread Daniel van Vugt
The next step I suggest is to look up automatic crash reports your system has made: https://errors.ubuntu.com/user/ID where ID is the contents of /var/lib/whoopsie/whoopsie-id If you find any relevant links there then please share them here. As a last resort you can also: 1. Change this

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-22 Thread Alberto Donato
@Daniel I followed the steps there (specifically, enabling crashes for X). I just got a freeze with subsequent crash and got a new Xwayland .crash file. Still, running ubuntu-bug on it it just exits with no error when I click to submit, and it doesn't seem to be submitting the bug. What steps

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-16 Thread Daniel van Vugt
It gives you several steps that must be followed first to *fix* the problem with not being able to upload it via ubuntu-bug. Please follow all steps. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-16 Thread Alberto Donato
That link mentions how to create a crash file, but I do have one, I just can't upload it via ubuntu-bug -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769981 Title: Temporary

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-16 Thread Daniel van Vugt
In that case please follow the standard instructions :) https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu.

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-16 Thread Alberto Donato
Yes I have a Xwayland crash file in /var/crash with the same timestamp. I tried running ubuntu-bug on it, but after I confirm the popup message, it just exits without any error and it doesn't pop up a launchpad window. -- You received this bug notification because you are a member of Ubuntu

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-15 Thread Daniel van Vugt
That's OK. We can probably ignore most Xwayland crashes anyway. They are mostly just Xwayland dying because gnome-shell crashed... Do you get any other crash files in /var/crash? ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-12 Thread Alberto Donato
Thanks Daniel, the core file I got from the crash (in my home dir) shows as core: ELF 64-bit LSB core file x86-64, version 1 (SYSV), SVR4-style, from '/usr/bin/Xwayland :0 -rootless -terminate -accessx -core -listen 4 -listen 5 -d', real uid: 1000, effective uid: 1000, real gid: 1000, effective

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-10 Thread Daniel van Vugt
If you have a core or crash file then yes please open a new bug, but only by running: ubuntu-bug YOURFILE See also https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Ubuntu Desktop

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-10 Thread Alberto Donato
@Daniel, I just got a session crash because of this freeze and got an Xwayland core file in my home. Should I open a different bug? How do I attach the core through apport? -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-09 Thread Alberto Donato
FTR this also happens on another PC, also with Intel card (different model), also a fresh Bionic install -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769981 Title:

[Bug 1769981] Re: Temporary screen freeze when coming back from screen standby

2018-05-08 Thread Daniel van Vugt
See also related bugs: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bugs?field.tag=unlock ** Tags added: unlock -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1769981