[Bug 223421] Re: Computer hangs after switch user or lock screen
I can also confirm this problem Ubuntu 9.04 Jaunty 2.6.29-02062903-generic #02062903 Happens on average 2 - 3 times a week. only way to recover is a power off via button. Thinkpad R60 with i945GM Intel graphics with compiz effects turned on and default black screensaver. After locking the laptop the screen goes black and no amount of mouse or keyboard activity will enable the unlock login box to appear. Hard disk appears to have light activity when buttons are pressed but nothing displays. Are there any logs i need to be looking for or enabling to debug this issue? Thanks -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
Ok, i have had a look in the /var/log/messages log and received a load of these messages about the time that the crash/hung state occurred. Jul 17 12:11:20 sy001428 kernel: [15502.322506] SysRq : HELP : loglevel(0-9) reBoot Crashdump terminate-all-tasks(E) memory-full-oom- kill(F) kill-all-tasks(I) saK show-backtrace-all-active-cpus(L) show- memory-usage(M) nice-all-RT-tasks(N) powerOff show-registers(P) show- all-timers(Q) unRaw Sync show-task-states(T) Unmount show-blocked- tasks(W) dumpZ-ftrace-buffer I have no idea what this means, however i'm sure its not good. After these messages i removed then reinserted my USB mouse receiver which was correctly picked up in the log and identified properly, so it proves that the machine is still active in the background. It has also picked up a load of btnx commands sent from the mouse. I assume the restart at the end is the result of holding the power button down. Jul 17 12:11:36 sy001428 kernel: [15518.272068] usb 2-1: USB disconnect, address 2 Jul 17 12:11:37 sy001428 kernel: [15520.24] usb 2-1: new full speed USB device using uhci_hcd and address 3 Jul 17 12:11:37 sy001428 kernel: [15520.184762] usb 2-1: configuration #1 chosen from 1 choice Jul 17 12:11:37 sy001428 kernel: [15520.192797] input: Logitech USB Receiver as /devices/pci:00/:00:1d.0/usb2/2-1/2-1:1.0/input/input43 Jul 17 12:11:38 sy001428 kernel: [15520.244115] generic-usb 0003:046D:C51A.0003: input,hidraw0: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-:00:1d.0-1/input0 Jul 17 12:11:38 sy001428 kernel: [15520.251387] input: Logitech USB Receiver as /devices/pci:00/:00:1d.0/usb2/2-1/2-1:1.1/input/input44 Jul 17 12:11:38 sy001428 kernel: [15520.292170] generic-usb 0003:046D:C51A.0004: input,hiddev96,hidraw1: USB HID v1.11 Device [Logitech USB Receiver] on usb-:00:1d.0-1/input1 Jul 17 12:11:40 sy001428 kernel: [15523.169490] input: btnx keyboard as /devices/virtual/input/input45 Jul 17 12:11:41 sy001428 kernel: [15523.269132] input: btnx mouse as /devices/virtual/input/input46 Jul 17 12:11:41 sy001428 kernel: [15523.368534] input: btnx keyboard as /devices/virtual/input/input47 Jul 17 12:11:41 sy001428 kernel: [15523.368971] input: btnx keyboard as /devices/virtual/input/input48 Jul 17 12:11:41 sy001428 kernel: [15523.377477] input: btnx keyboard as /devices/virtual/input/input49 Jul 17 12:11:41 sy001428 kernel: [15523.416136] input: btnx mouse as /devices/virtual/input/input50 Jul 17 12:11:41 sy001428 kernel: [15523.421470] input: btnx keyboard as /devices/virtual/input/input51 Jul 17 12:11:41 sy001428 kernel: [15523.483108] input: btnx mouse as /devices/virtual/input/input52 Jul 17 12:11:41 sy001428 kernel: [15523.547808] input: btnx mouse as /devices/virtual/input/input53 Jul 17 12:11:41 sy001428 kernel: [15523.613848] input: btnx mouse as /devices/virtual/input/input54 Jul 17 12:13:23 sy001428 syslogd 1.5.0#5ubuntu3: restart. Any insight into the Sysreq messages would be great. Thanks -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
an update: blank screensaver also causes problem i am locking the screen manually. and i can confirm with 50/60 times that i've experienced the problem while using keyboard input no problem while using mouse input to get back to normal screen -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
Well, I'm sorry... but i think it needs to be opened again I am facing the same problem again. though it occurs only when i give a keyboard input to get back to desktop moving the mouse to get back to desktop works well and when the keyboard works it takes a little longer (may be not really due to the same thing) blank screensaver doesn't cause any problem and the problem is there only when i activate lock screen when screensaver is active option in System-Preference-Screensaver and when i lock screen manually -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
awesome news, marking this as fixed then, please open a new report if you are still facing this issue with Jaunty, thanks all. ** Changed in: gnome-screensaver (Ubuntu) Status: Confirmed = Fix Released -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
could you try on jaunty? -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
Re: [Bug 223421] Re: Computer hangs after switch user or lock screen
Sebastien Bacher wrote: could you try on jaunty? I dont have this problem anymore. Shervin -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
Sebastien Bacher wrote: could you try on jaunty? Me neither. -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
The problem still happens to me. The steps: 1. Log in with user john 2. Fast switch to user mary 3. Fast switch to user john The screen goes black. Can't restart gnome with CTRL-BACKSPACE. Can't open text terminal with CTRL+ALT+F[1-6]. Some info for now (I will provide detailed info soon): - Ubuntu 8.10 (all updates applied until now). - Integrated Intel video card. - No 3D driver installed. - Screensaver is completely disabled (the package is installed however). -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
When in dual screen I cannot go to the screensaver to change anything. Hence I cannot put the screensaver to blank there. What I need to do is kill the gnome-screensaver-helper two times, and then the log in appears. At least its a workaround for me -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
The problem doesn't manifest since I changed the screensaver to blank. I think we should remove buggy screensavers like skyrocket. -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
This happens extremely frequently. The screensaver is set to Skyrocket but I don't think that is the reason. Atleast once a day when I try to unlock the screen the machine hangs. The mouse I guess works because sometimes I have seen the cursor and it moves with the mouse. But nothing on the keyboard works. Only a hard reboot brings things back to normal. Please help. Let me know of any additional test I should do etc. This has to be fixed at all costs. ** Changed in: gnome-screensaver (Ubuntu) Status: Invalid = Confirmed -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
I did a release but Im unsure I did the right thing by doing that... anyway... this bug is fixed in Intrepid, at least it works perfectly on my Compac Presario with a nvidia board now! Thanks! -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!. ** Changed in: gnome-screensaver (Ubuntu) Status: Incomplete = Invalid -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you with Intrepid? Thanks in advance. ** Changed in: gnome-screensaver (Ubuntu) Importance: Undecided = Low Status: New = Incomplete -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
I have the same problem. But this happens ONLY when I am in dual screen mode. When using single screen this problem does NOT happen. -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 223421] Re: Computer hangs after switch user or lock screen
associated to gnome-screensaver package. ** Changed in: gnome-screensaver (Ubuntu) Sourcepackagename: None = gnome-screensaver -- Computer hangs after switch user or lock screen https://bugs.launchpad.net/bugs/223421 You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-screensaver in ubuntu. -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
