[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-05-12 Thread Sebastien Bacher
We are closing this bug report as it lacks the information, described in
the previous comments, we need to investigate the problem further.
However, please reopen it if you can give us the missing information and
don't hesitate to submit bug reports in the future.

** Changed in: evolution (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-22 Thread Bob
Thanks, that is what I can understand. I was just assuming that I ran it
in a Terminal.

You say to type "run" to start the" backtrace". Once that is done do I
need to turn it off?

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-21 Thread Sebastien Bacher
does that mean "no, english instruction will do there"? in which case let me 
try again:
- open a command line
- type "gdb evolution" and hit the "enter" key on your keyboard
- you will get a line starting with "gdb"

when I write "(gdb)" in the start of next lines that's because you are
in gdb and will have that on your screen, you need to type what is after
the "(gdb)" text

- (gdb) run
... do whatever you do to get the crash
you will be back on a "(gdb)" line
- (gdb) backtrace

that will print some log of function copy that there

if you manage to get the informations it would be interesting to let us
know what is not clear in the wikipage so it can be updated in a better
way

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-21 Thread Bob
Degree from the University of Oregon and a native of the state of Oregon
in the USA.

My degree was not in computer science. I guess that would be the issue
if there were one.

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-21 Thread Sebastien Bacher
is your issue due to the english instructions, would you find it easier
to get those in an another language?

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-21 Thread Bob
You need to understand that it might be clear to you but not to me.

Now I know to type "gdb evolution" I did not know to then type "run".
But when the next crash occurs where/when do I type "backtrace"?

The instructions are just not that clear to me. There are things I do in
my professional life that I am sure would not be clear to you.

I do appreciate your help.

Bob.

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-21 Thread Sebastien Bacher
not sure what is so unclear there, just type "gdb evolution", you will
get a "(gdb)" line, you type "run" there and that's it until the crash,
then "backtrace" and you copy that to the bug

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-21 Thread Bob
Just the word "evolution"?

What is the file name/extension I need to attach?

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-21 Thread Sebastien Bacher
> What is the program I insert?

the program you are having the issue with and try to debug, ie evolution
there

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-20 Thread Bob
gdb  2>&1 | tee gdb-.txt
(gdb) handle SIG33 pass nostop noprint
(gdb) set pagination 0
(gdb) run 

What is the program I insert?

#

(gdb) backtrace full
(gdb) info registers
(gdb) thread apply all backtrace
(gdb) quit

#

Attach the complete output from GDB, contained in gdb-.txt, in
your bug report. You will find the file in your home directory
/home//.

What is the file name going to be?

Thanks in advance.

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-20 Thread Bob
Most all of the instructions.

Sorry for my ignorance of computers.

I will try again.

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-20 Thread Sebastien Bacher
what is not clear in those instructions on how to get a stacktrace?

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-09 Thread Bob
Sorry but that is a little too techee for me. 

Is there another way to provide more information?

Maybe you could remote with my machine somehow to install all of those
things?

I just would like the application to work for me.

Thanks in advance. Bob.

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Re: [Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-09 Thread Bob
Sorry but that is a little too techee for me. 


Is there another way to provide more information?


Maybe you could remote with my machine somehow to install all of those
things?


I just would like the application to work for me.


Thanks in advance. Bob.








On Thu, 2009-04-09 at 07:31 +, Sebastien Bacher wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. Please try to obtain a backtrace following the
> instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload
> the backtrace (as an attachment) to the bug report. This will greatly
> help us in tracking down your problem.
> 
> ** Changed in: evolution (Ubuntu)
>Importance: Undecided => Medium
> 
> ** Changed in: evolution (Ubuntu)
>Status: New => Incomplete
> 
> ** Changed in: evolution (Ubuntu)
>  Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-09 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please try to obtain a backtrace following the
instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload
the backtrace (as an attachment) to the bug report. This will greatly
help us in tracking down your problem.

** Changed in: evolution (Ubuntu)
   Importance: Undecided => Medium

** Changed in: evolution (Ubuntu)
   Status: New => Incomplete

** Changed in: evolution (Ubuntu)
 Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)

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[Bug 358122] Re: Can't show/launch birthdays and anniversaries calendar

2009-04-08 Thread Bob

** Attachment added: "Dependencies.txt"
   http://launchpadlibrarian.net/25086084/Dependencies.txt

** Attachment added: "ProcMaps.txt"
   http://launchpadlibrarian.net/25086085/ProcMaps.txt

** Attachment added: "ProcStatus.txt"
   http://launchpadlibrarian.net/25086087/ProcStatus.txt

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