the new comment is a local installation issue and not an ubuntu bug
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unable to open any pdf
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Any suggestions on how I might fix it?
2009/6/15 Sebastien Bacher seb...@ubuntu.com
the new comment is a local installation issue and not an ubuntu bug
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unable to open any pdf
https://bugs.launchpad.net/bugs/363355
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Same problem (I think) with evince in karmic.
r...@mbeki:~# apt-get remove --purge evince
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be REMOVED:
evince* ubuntu-desktop*
0 upgraded, 0 newly installed, 2 to remove
b...@hal:~$ (which evince)
/usr/bin/evince
b...@hal:~$ $(which evince)
(evince:20065): EvinceDocument-WARNING **:
/usr/lib/evince/1/backends/libpdfdocument.so: undefined symbol:
poppler_page_get_thumbnail_pixbuf
(evince:20065): EvinceDocument-WARNING **: Cannot load backend
'pdfdocument' since
could you run:
- $(which evince)
- ldd $(which evince)
and copy the log there?
the issue is probably due to a local version installed taking over the
ubuntu one
** Changed in: evince (Ubuntu)
Importance: Undecided = Low
** Changed in: evince (Ubuntu)
Status: New = Incomplete
**
right, the log confirm that you installed a version without using the
packaging system and it's taking over the ubuntu build and breaking your
installation
libpoppler-glib.so.4 = /usr/local/lib/libpoppler-glib.so.4
(0xb78b)
clean that and it should be working correctly
** Changed in:
Forgive me, may be because it is my ignorance but I uninstalled
libpoppler-glib4 and it automatically removed gimp inkscape and tracker tool.
So I installed it again but the problem remained. But it is interesting that my
tracker tool had also problems probably it is because od that libpoppler.
you should remove the file /usr/local/lib/libpoppler-glib.so.4
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thanks. it did the trick. sorry for the trouble.
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you probably installed poppler using make install or similar you might
have other similar buggy libraries installed
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aha there is another problem. that file is created again after a while.
what can create this file?
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It seems that evince didn't upgrade successfully.
Can you please try removing it and re-installing evince?
Let us know how it went!
Good luck
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I tried reinstall without removing it did not work. but when I tried to
remove evince it tells me , ubuntu-desktop also should be removed. Is
that safe ? If it is I will try.
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yes, it's safe, go ahead
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I tried it. No, nothing changed :(
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try this: sudo aptitude purge evince
then check to see if /usr/lib/evince/1/backends/libpdfdocument.so is still
there. if it is, remove it
then install evince again...
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i did it even /usr/lib/evince directory was not there. and i installed
it again. still exact same problem.
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that's really strange...
a google search for undefined symbol: poppler_page_get_thumbnail_pixbuf
returns nothing
and evince works fine for me on Jaunty...
the only other thing that comes to mind is user account settings: try
removing everything under ~/.gnome2/evince, and then try opening evince
no it did not work either. It may be a real bug. I use latex(texlive)
and I'd installed many packages related with pdf long time ago which I
don't even remember now. It may be smth. to with that. But thanks for
trying to help.
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You
switching status back to new.
baytuni, i'm sorry, i don't know how else to help you...
** Changed in: evince (Ubuntu)
Status: Incomplete = New
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unable to open any pdf
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Desktop
** Attachment added: Dependencies.txt
http://launchpadlibrarian.net/25700774/Dependencies.txt
** Attachment added: ProcMaps.txt
http://launchpadlibrarian.net/25700775/ProcMaps.txt
** Attachment added: ProcStatus.txt
http://launchpadlibrarian.net/25700776/ProcStatus.txt
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unable to
can you please be more specific? what happens when you try to open a pdf file
with evince? do you get some kind of error message?
can you also please try to open evince from a terminal, and see if you get any
error messages there?
** Changed in: evince (Ubuntu)
Status: New = Incomplete
b...@hal:~/Desktop/Numerical$ evince Co
Computer Exercise 1/Computer Exercise 3/Course_plan_v2_2009.pdf
Computer Exercise 2/ Course_plan_v0_2009.pdf
b...@hal:~/Desktop/Numerical$ evince Course_plan_v2_2009.pdf
(evince:13275): EvinceDocument-WARNING **:
An also on the GUI it says
File type Adobe Acrobat Document (application/pdf) is not supported
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