[Bug 515869] Re: Empathy incoming and outgoing messaging bug

2010-04-18 Thread Omer Akram
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on

[Bug 515869] Re: Empathy incoming and outgoing messaging bug

2010-04-18 Thread Mr. Mike
I don't feel this is the correct way to handle this problem. You really need to investigate the code to see what is going on. I don't trust this application anymore, and have switched back to Pidgin. What is there to report? You don't know when the problem happens! Scenario: Someone sends me

[Bug 515869] Re: Empathy incoming and outgoing messaging bug

2010-04-18 Thread Omer Akram
Mike, I think invalid here is a correct status. This does not happen all the time for sure. but when it happens the only thing that user can do is open the debug window from help and select the appropriate telepathy component there and save the logs and post with the bug report. As you dont use

[Bug 515869] Re: Empathy incoming and outgoing messaging bug

2010-03-23 Thread Omer Akram
This bug report is a bit confusing. Do you still face this? are there any specific steps to reproduce this issue? Can you please try to install the development release of empathy from this ppa https://launchpad.net/~telepathy/+archive/ppa and check how it turns out. This will be really helpful.

[Bug 515869] Re: Empathy incoming and outgoing messaging bug

2010-02-01 Thread nowisnat
** Attachment added: Dependencies.txt http://launchpadlibrarian.net/38652989/Dependencies.txt ** Attachment added: ProcMaps.txt http://launchpadlibrarian.net/38652990/ProcMaps.txt ** Attachment added: ProcStatus.txt http://launchpadlibrarian.net/38652991/ProcStatus.txt ** Attachment

[Bug 515869] Re: Empathy incoming and outgoing messaging bug

2010-02-01 Thread om26er
Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at