[Bug 585165] Re: Empathy fails to connect to Yahoo

2010-06-14 Thread Omer Akram
Closing this bug now. this probelem is already documented at http://live.gnome.org/Empathy/Protocols#Yahoo if you find anything missing you can add it there. ** Changed in: empathy (Ubuntu) Status: Incomplete = Invalid -- Empathy fails to connect to Yahoo

[Bug 585165] Re: Empathy fails to connect to Yahoo

2010-06-13 Thread Omer Akram
Thanks for the bug report. can you please attach haze logs when you get the error. to get those click on Helpdebug there select haze and click save button and attach to this bug report. ** Changed in: empathy (Ubuntu) Importance: Undecided = Low ** Changed in: empathy (Ubuntu) Status:

[Bug 585165] Re: Empathy fails to connect to Yahoo

2010-06-13 Thread michael3110au
The attachment aa.txt is the debug log. I removed the MSN and Facebook accounts which work so the log should be for the yahoo connection only. Thank you. ** Attachment added: Haze log for Empathy - Yahoo connection failure problem http://launchpadlibrarian.net/50290070/aa.txt -- Empathy

[Bug 585165] Re: Empathy fails to connect to Yahoo

2010-06-13 Thread Omer Akram
@michael3110au, the logs are for empathy but the required logs are for telepathy haze. when the debug window open their is a drop down menu it should contain 'haze' select it and then save the logs and attach. Thanks -- Empathy fails to connect to Yahoo https://bugs.launchpad.net/bugs/585165 You

[Bug 585165] Re: Empathy fails to connect to Yahoo

2010-06-13 Thread michael3110au
Hi Omer, I went to the haze debug logs and found that the proxy server was denying tunnelling to the 5050 port. Therefore, I changed the squid.conf (squid proxy configuration) file and added the following line acl SSL_ports port 5050 # Empathy - Yahoo connection I know that you know why