[Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2011-08-15 Thread Michael B. Trausch
I no longer use Ubuntu and therefore cannot perform the task requested;
if it is unimportant to the project as so many other bugs are, it is
also unimportant to me. As there is no “closed” status for the bug
tracker, I am marking this bug as invalid and muting future mails which
might be generated from this bug.

In case anyone cares to know, it is precisely this treatment of
allegedly supported releases that I will no longer use the Ubuntu
distribution. I reported this bug against Ubuntu 10.10. As Ubuntu 10.10
is still a supported release, the correct disposition for handling this
bug in any project that is properly managed would be to fix the bug as
reported, and then do the relatively trivial work to backport or
forwardport the fix (if necessary) to any other as yet supported
releases. This mentality of attempting to avoid work because there might
be some chance that it might have been fixed is something which I find
to be born of the inability to provide adequate support for the
distribution. There are distributions out there that have less in the
way of both financial and community resources, and yet perform worlds
better when it comes to responding to both requests for help and bug
reports.

Should a Launchpad admin see this, I wish for my relationship to all bug
reports in the Ubuntu distribution to be severed. Failing this, I would
like an administrator to mute all bugs that I carry a relationship to
within the Ubuntu project, so long as I do not have a relationship to
that bug in some other way; for example, there are bug reports against
the AllTray project (for which I am the maintainer) that are also linked
to Ubuntu, and I do not wish to have those bugs muted. Failing all of
that, I will merely attempt to find eight to ten hours so that I can do
it myself, but it’d be far more efficient and courteous if someone with
the ability to do so would just do it directly.

And if you have read this far, then I thank you for paying attention to
my words, even if it means not paying any mind to the bug report itself.

** Changed in: nautilus (Ubuntu)
   Status: Incomplete = Invalid

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Title:
  Should auto-install cryptsetup when not present and encrypted media
  inserted

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[Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-22 Thread Sebastien Bacher
it's a request to add new code to handle cases not working now so yes
it's a feature request

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Re: [Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-22 Thread Michael B. Trausch
On Tue, 2010-06-22 at 08:03 +, Sebastien Bacher wrote:
 it's a request to add new code to handle cases not working now so yes
 it's a feature request 

It is a request to add new code to handle an error in design
specifications.  One should not call a binary from desktop code without
ensuring that the binary is already installed.  This is a feature that
already exists in other software, such as the file sharing software
which will install Samba and what not when the user enables the feature
and it's not already installed.

Presumably (speaking as a programmer) the same sort of code can be used
here.  It seems to me that if it has not already been factored into its
own thing, that it should so that other applications can easily benefit
from it.

However, I must say that I disagree with this being categorized as
wishlist.  I know that an average user would disagree, as well,
because it's a cryptic error message that is received, not some sort of
graceful message saying, Oops, you need to install package X, it just
says that it failed to execute cryptsetup because of no such file or
directory.  That doesn't help people at all.  This is a bug, albeit a
design bug, but it is a bug nonetheless.  That is, it is a defect.

I'm not going to argue the point anymore, because I know that at this
point it's not likely to change.  I just thought that user
interface/user experience was something a little more important than
wishlist, and I was under the impression that the bug tracking
software existed so that defects would be tracked as they were and not
unnecessarily demoted.  It would be more useful to make this a low or
medium priority bug.  Probably ideally, it could be classified as a
low-priority, medium severity issue, but Launchpad does not permit that.
However, classifying it as a wishlist item just trivializes the bug to
an end-user.  I'm glad that I reported it, and not my mother or my
grandmother.

--- Mike

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[Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-22 Thread Sebastien Bacher
changing to low, it will not make any difference on how this bug is
handled (it's not because a bug is a wishlist that it will not get
solved and it's not because a bug has higher settings that will be
worked quicker) but since you seem to care about random bug settings
rather than about getting issues worked

** Changed in: nautilus (Ubuntu)
   Importance: Wishlist = Low

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[Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-22 Thread Sebastien Bacher
you can also not that a request to handle installation of new softwares
when required is a new feature to add and a wishlist where reporting
that the error text is unclear is a low importance bug but a bug, the
bug setting also take into account that the vast majority of users will
never has touched a media requiring what you ask and run into that issue

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Re: [Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-22 Thread Michael B. Trausch
On Tue, 2010-06-22 at 13:48 +, Sebastien Bacher wrote:
 changing to low, it will not make any difference on how this bug is
 handled (it's not because a bug is a wishlist that it will not get
 solved and it's not because a bug has higher settings that will be
 worked quicker) but since you seem to care about random bug settings
 rather than about getting issues worked 

It certainly does have an effect on people browsing for something to
fix.  It appears that it is you who do not care about the bigger
picture.  I do not appreciate your insults which have persisted over the
years; it is wholly unprofessional and uncalled for.

All I was asking was that the bug have a sane priority set to it.
Wishlist connotes that fixing it is nonessential to the system itself,
when in this case it is a user interface and user experience problem in
the default system.  You said in another message that users may never
encounter it; well, they will encounter it the first time they try to
format an encrypted USB drive or whatever.  That ability is exposed in
the user interface when you format media.  If the media formatter didn't
have the ability to create encrypted media, it would not be expected to
work to create encrypted media out of the box.

What is so difficult about this request and its rationale?  For
Maverick, there are three fixes for this bug: autoinstall cryptsetup
when necessary, install it by default, or have the media formatter
detect whether or not it is installed and only show the encrypted media
options if it is.  There are other ways to fix the bug, sure, but
seriously, it's an issue that should be cared about if we actually give
a rat's rear about users having problems.

--- Mike

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[Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-22 Thread Sebastien Bacher
I'm not sure where you saw insults there but having to argue with bug
settings this way is quite iritating, a request to have some extra
binary installation on event is a request to write new code and a
wishlist by some definitions and that's why I've set the bug as a
wishlist first, as said before you can see the unclear message as a
low bug, in any case the setting doesn't mean the bug will not be
fixed, it would really be easier for everybody if people would stop
arguing over settings and focus on getting issues resolved, anyway
thanks for your contribution there and let's see how we can get that
issue fixed this cycle, the easy way would be to add a recommends to
nautilus or udisks but that would let the bug to users who uninstall the
recommends...

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[Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-21 Thread Sebastien Bacher
** Changed in: nautilus (Ubuntu)
   Importance: Undecided = Wishlist

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Re: [Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-21 Thread Michael B. Trausch
On Mon, 2010-06-21 at 09:30 +, Sebastien Bacher wrote:
 ** Changed in: nautilus (Ubuntu)
Importance: Undecided = Wishlist 

Failing to automatically install cryptsetup results in a cryptic error
message for the user.  Is this truly a wishlist item per the desktop
project's priorities?  Is not user friendliness a relatively high
priority for the desktop team?

--- Mike

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[Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-19 Thread David Tomaschik
cryptsetup seems to be installed by default on my lucid install.

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[Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-18 Thread Michael B. Trausch

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/50573611/Dependencies.txt

** Attachment added: GConfNonDefault.txt
   http://launchpadlibrarian.net/50573612/GConfNonDefault.txt

** Attachment added: usr_lib_nautilus.txt
   http://launchpadlibrarian.net/50573613/usr_lib_nautilus.txt

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