[Bug 1970495] [NEW] Window manager freezes when plugging in external monitor.

2022-04-26 Thread Brian Rossa
Public bug reported: 1. Problem DOES appear on Lenovo T470s (Intel). 2. Problem DOES appear on Lenovo T14 Gen2 (AMD). 3. Problem does NOT appear on either of the above *when in the Live Installer*. I specifically checked that my dock behaved well under the Live Installer before deciding to move

[Bug 1970495] Re: Window manager freezes when plugging in external monitor.

2022-04-26 Thread Brian Rossa
EDIT: Updated title. Taking the dock out of the loop and simply plugging in an HDMI monitor also causes the problem. Below is the syslog from single plug/unplug cycle. ``` $ tail -f /var/log/syslog Apr 26 18:54:49 dathon systemd[1]: Starting Hostname Service... Apr 26 18:54:49 dathon

[Bug 1970495] Re: Window manager freezes when plugging in USB-C dock with external monitor.

2022-04-27 Thread Brian Rossa
This is a DisplayPort-related issue. At the office, I was able able to try out an HDMI-only dock. The problem did NOT occur, and everything worked perfectly. Back at home, I switched my personal dock from DisplayPort to HDMI by changing out the cables and, thus, using the dock's HDMI ports

[Bug 1970495] Re: Window manager freezes when plugging in USB-C dock with external monitor.

2022-04-27 Thread Brian Rossa
@Daniel (1) It's not possible to do a soft reboot under the error mode because the displays are frozen. Will a hard power-off get the job done? (2) Using "Ubuntu on Xorg" changed the symptoms somewhat, but the outcome is still the same: the secondary monitor never cycles up -- it stays black.

[Bug 1970495] Re: Window manager freezes when plugging in USB-C dock with external monitor.

2022-05-03 Thread Brian Rossa
Same errors in my syslog. See full text of https://bugs.launchpad.net/ubuntu/+source/gnome- shell/+bug/1970495/comments/2 Relevant snippet: ``` Apr 26 18:57:17 dathon gnome-shell[1649]: meta_monitor_manager_get_logical_monitor_from_number: assertion '(unsigned int) number < g_list_length

[Bug 1970495] Re: Window manager freezes when plugging in USB-C dock with external monitor.

2022-05-04 Thread Brian Rossa
I *did* see those messages when I was initially debugging the problem. This is from dmesg in one of the logs I made: ``` [ 20.525519] amdgpu :07:00.0: [drm] *ERROR* mstb f21f0a30 port 1: DPCD read on addr 0x4b0 for 1 bytes NAKed [ 20.570355] amdgpu :07:00.0: [drm] *ERROR*