[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
Thanks for responding. Every single one of those packages are already installed. If I drag a video into an empty Firefox tab, Firefox will play it. Same goes for Chromium. The files are definitely playable. If I open the same file in Totem, it will not play. This is a new problem, before I

[Bug 1751578] LogAlsaMixer.txt

2018-02-26 Thread Tom Brossman
apport information ** Attachment added: "LogAlsaMixer.txt" https://bugs.launchpad.net/bugs/1751578/+attachment/5063349/+files/LogAlsaMixer.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu.

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
gstreamer1.0-vaapi was not installed, however I've now run the apport-collect command and here is the output of dpkg -l | grep gstreamer: ii gir1.2-gstreamer-1.01.8.3-1~ubuntu0.1 amd64GObject introspection data for the GStreamer library

[Bug 1751578] ProcCpuinfoMinimal.txt

2018-02-26 Thread Tom Brossman
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1751578/+attachment/5063350/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu.

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
apport information ** Tags added: apport-collected xenial ** Description changed: Recently I tested several video players, and after uninstalling them I can no longer view MP4 videos. I do have the necessary gstreamer plugins installed, however Totem incorrectly reports "Required plugin

[Bug 1751578] ProcEnviron.txt

2018-02-26 Thread Tom Brossman
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1751578/+attachment/5063351/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu.

[Bug 1751578] JournalErrors.txt

2018-02-26 Thread Tom Brossman
apport information ** Attachment added: "JournalErrors.txt" https://bugs.launchpad.net/bugs/1751578/+attachment/5063348/+files/JournalErrors.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu.

[Bug 1751578] XorgLog.txt

2018-02-26 Thread Tom Brossman
apport information ** Attachment added: "XorgLog.txt" https://bugs.launchpad.net/bugs/1751578/+attachment/5063352/+files/XorgLog.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu.

[Bug 1751578] GstreamerVersions.txt

2018-02-26 Thread Tom Brossman
apport information ** Attachment added: "GstreamerVersions.txt" https://bugs.launchpad.net/bugs/1751578/+attachment/5063347/+files/GstreamerVersions.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu.

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-03-02 Thread Tom Brossman
*** This bug is a duplicate of bug 1751769 *** https://bugs.launchpad.net/bugs/1751769 ** Description changed: Recently I tested several video players, and after uninstalling them I can no longer view MP4 videos. I do have the necessary gstreamer plugins installed, however Totem

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
No problem and thanks for your help troubleshooting. The bug report on GNOME Bugzilla is here: https://bugzilla.gnome.org/show_bug.cgi?id=793834 ** Bug watch added: GNOME Bug Tracker #793834 https://bugzilla.gnome.org/show_bug.cgi?id=793834 -- You received this bug notification because you

[Bug 1751578] Re: Totem no longer plays MP4s, despite correct plugins installed

2018-02-26 Thread Tom Brossman
OK the Totem developers at GNOME Bugzilla say this is a packaging problem and that "Some libraries that the gst-libav package relies on are missing." If I try "apt-cache search gst-libav" I see this is "gstreamer1.0-libav", which is already installed. I have followed their advice and filed a new

[Bug 1751578] [NEW] Totem no longer plays MP4s, despite correct plugins installed

2018-02-25 Thread Tom Brossman
Public bug reported: Recently I tested several video players, and after uninstalling them I can no longer view MP4 videos. I do have the necessary gstreamer plugins installed, however Totem incorrectly reports "Required plugin could not be found". I've posted a related question here: