[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2023-06-01 Thread Daniel van Vugt
** Tags removed: bionic

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2020-12-10 Thread J-Paul BERARD
Same problem with Ubuntu 20.10 if I hold a little bit too much F11 with Firefox.
Ubuntu 20.10 AMD CPU Wayland
GPU RADEON 6850

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2020-05-05 Thread Danilo Alculete
it also aftects me on ubuntu 20.04

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2020-05-04 Thread Daniel van Vugt
** Also affects: mutter (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: mutter (Ubuntu)
   Status: New => Confirmed

** Tags added: focal

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2020-05-03 Thread Tim Richardson
For me  in 20.04, bug is definitely still present. I have earlyoom active, and 
32 gb a few seconds of "freeze" (which is not really a freeze) earlyoom 
activates and nukes a few things, including Firefox, which brings back 
interactive response. It also killed Chrome and Remmina, which was irritating, 
but that's what earlyoom is there to do; better than minutes of no keyboard 
response.
Alt F2 seem to work after a few seconds too, which allows restart of the gnome 
shell. 
I will comment on the upstream bug.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2020-04-06 Thread Hadrien
No problem with Ubuntu 20.04 and Firefox 74

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2020-01-24 Thread Daniel van Vugt
** Tags removed: disco

** Tags removed: artful

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2019-07-08 Thread Bug Watch Updater
Launchpad has imported 3 comments from the remote bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=185194.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.


On 2002-12-13T13:55:21+00:00 Hakon- wrote:

User-Agent:   Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3a) 
Gecko/20021211
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.3a) 
Gecko/20021211

If you hold down the F11 key, there will be an continuous flicker when then gui
switches from normal view and fullscreen view, back and forth.

Reproducible: Always

Steps to Reproduce:
Hold down the F11 key.


Expected Results:  
It should be so that once the first signal is acknowledged, no further
acknowledgement of this key would be done until it has first been released, and
then pressed again.

Now some might say it would be silly to cause this to happen, it's not like it
is an everyday problem. but I just think if someone has the time to change it,
it would be neat.

Reply at: https://bugs.launchpad.net/ubuntu/+source/gnome-
shell/+bug/1749779/comments/0


On 2002-12-13T14:55:21+00:00 Torben-spamfence wrote:

Confirming (build 2002121108, win95), Changing OS->All. I also think this is a
real bug, not an enhanchment, setting severity to minor.

Reply at: https://bugs.launchpad.net/ubuntu/+source/gnome-
shell/+bug/1749779/comments/1


On 2008-06-10T16:59:12+00:00 Bugzillamozillaorg-serge-20140323 wrote:

Filter "spam" on "guifeatures-nobody-20080610".

Reply at: https://bugs.launchpad.net/ubuntu/+source/gnome-
shell/+bug/1749779/comments/2


** Changed in: firefox
   Status: Unknown => Confirmed

** Changed in: firefox
   Importance: Unknown => Low

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2019-07-08 Thread Daniel van Vugt
** Bug watch added: Mozilla Bugzilla #185194
   https://bugzilla.mozilla.org/show_bug.cgi?id=185194

** Also affects: firefox via
   https://bugzilla.mozilla.org/show_bug.cgi?id=185194
   Importance: Unknown
   Status: Unknown

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2019-03-24 Thread Bug Watch Updater
** Changed in: gnome-shell
   Status: Unknown => New

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2019-03-24 Thread Daniel van Vugt
** Bug watch added: gitlab.gnome.org/GNOME/gnome-shell/issues #71
   https://gitlab.gnome.org/GNOME/gnome-shell/issues/71

** Also affects: gnome-shell via
   https://gitlab.gnome.org/GNOME/gnome-shell/issues/71
   Importance: Unknown
   Status: Unknown

** Tags added: disco

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-25 Thread Daniel van Vugt
Reported upstream:
https://gitlab.gnome.org/GNOME/gnome-shell/issues/71

** Description changed:

+ https://gitlab.gnome.org/GNOME/gnome-shell/issues/71
+ 
+ ---
+ 
  Use Ubuntu 17.10
  Open a Wayland session
  Start Firefox
  Press F11 repeatedly
  --> The System freezes
  
  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: gnome-shell 3.26.2-0ubuntu0.1
  ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
  Uname: Linux 4.13.0-32-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Feb 15 20:09:27 2018
  DisplayManager: gdm3
  InstallationDate: Installed on 2017-10-02 (135 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170926)
  ProcEnviron:
-  TERM=xterm-256color
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=
-  LANG=fr_FR.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=fr_FR.UTF-8
+  SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)

** Tags added: bionic

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-25 Thread Daniel van Vugt
Yes, sorry. I can confirm the bug exists in 18.04. It is trivial to
reproduce, which is unusual :(

When the screen freezes multiple process start spinning:

  PID USER  PR  NIVIRTRESSHR S  %CPU %MEM TIME+ COMMAND 
13113 dan   20   0 12.947g 7.897g 7.788g R  91.0 51.5   1:00.90 gnome-shell 
13773 dan   20   0 2169752 277244 142700 S  46.2  1.7   0:17.66 firefox 
13832 dan   20   0 2039840 165760 109716 S  28.6  1.0   0:10.49 Web Content 
13132 dan   20   0 1241100 241772 220172 S  13.3  1.5   0:09.01 Xwayland

To un-freeze the system I just have to:
killall -9 firefox

This is a scary bug because it's also spinning consuming memory (see the
above list).

I will get the upstream Gnome guys to look at this ASAP.

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: gnome-shell (Ubuntu)
   Importance: Undecided => High

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-24 Thread Hadrien
I applied the procedure described there:
https://bugs.launchpad.net/ubuntu/+source/gnome-
shell/+bug/1751101/comments/7

I start Ubuntu 17.10
I start Firefox 58.0.2
I press F11 for more than 2 seconds
I wait for 35 minutes
I press on AltGr+PrintScreen+S just to be sure data is written on disk
I wait for several seconds
I reboot with AltGr+PrintScreen+B

There is nothing in /var/crash/

I feel a bit frustrated after all that time spent trying to obtain the
data you need.

Daniel, you told it wasn't a good idea to ask you to reproduce the
problem, but I still think this would be a good solution to get valuable
data on your side. I understand this may expose a different bug, but
with some chance, that other bug will be related to this one. At worst
you could open another ticket with the data you collected and link the
two tickets.

Maybe you don't have time, or won't be able to reproduce the problem, so
I can also wait for Ubuntu 18.04 and try to reproduce it again. You told
me there are many gnome-shell crashes at the moment, so maybe one of the
fix that will ship with 18.04 will help with this bug.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-22 Thread Hadrien
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1751101
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1751102

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-21 Thread Daniel van Vugt
Since you have applied the workaround from bug 994921 already, one of
those approaches should work now.

Please try:
  apport-cli _usr_bin_gnome-shell.1000.crash
  apport-cli _usr_bin_Xwayland.1000.crash

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-21 Thread Hadrien
When executing ubuntu-bug with the crash file, I do not get any bug ID.

A popup opens, with two buttons on the bottom: [Details] [Continue]
I click on [Continue] and I am back to my terminal, with the prompt. Nothing is 
written in my terminal and no Web browser opens.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-21 Thread Daniel van Vugt
I've had a look at your crash files and unfortunately they do not
contain stack traces we can read yet. Sometimes they do in plain text...
Uploading the crash files with the 'ubuntu-bug' command should fix that,
allowing robots to do proper retracing on them.

Asking other people to reproduce such problems is not a good idea, since
there are too many similar gnome-shell crashes right now. Another person
is just as likely to reproduce a different crash to yours which confuses
the situation.

Next step: Please upload the crash files using the ubuntu-bug command only. We 
cannot proceed until that is done:
  ubuntu-bug _usr_bin_gnome-shell.1000.crash
  ubuntu-bug _usr_bin_Xwayland.1000.crash
When done, please tell us the new bug IDs.

P.S. Sharing crash files publicly on your own web server is considered
insecure, because it is publicly readable by anyone. A more secure
approach for sharing crash files (and only if 'ubuntu-bug' fails), is to
set your bug report to "Private" and then attach them to the bug report.
That way only a very small number of bug managers can see it, as well as
yourself. Using the ubuntu-bug command also creates 'Private' bugs by
default.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-21 Thread Hadrien
Because I did not want to leak any personal data in the crash files, I
reinstalled an Ubuntu 17.10 on another hard drive to have a fresh
generic installation and did the tests there before rebooting on my
regular installation.

There are two crash files, one for gnome-shell, the other one for
XWayland. I put them in a zip file and, as it seemed big to me, I
uploaded the file on my web server:

http://mess.psydk.org/c18b_crash_firefox.zip

Other observations:
 - I tested the problem with a X11 session, and I can reproduce it.
 - I tested the problem on Ubuntu 16.04 and I could not reproduce it.
 - I've been looking at Firefox source code, it calls gtk_window_fullscreen(). 
I wrote a program to repeatedly call that function but I cannot make it freeze. 
There is some specific X11 code in Firefox though that I did not integrate in 
my test program.

Otherwise, are you able to reproduce the problem on your side? It seems
quite easy to get. I will test other Ubuntu 17.10 installations tomorrow
to get more statistics.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-20 Thread Daniel van Vugt
OK, thanks. I don't know why that happens. It never fails like that for
me but other people have reported the problem you describe.

Next we try an alternative approach:

1. kill -ABRT `pidof -s gnome-shell`
2. Look in /var/crash for a new crash file (may take a little while to be 
written)
3. ubuntu-bug /var/crash/YOURFILE.crash
4. Tell us the new bug ID created.
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5. If #3-4 failed then set this bug to Private (top right of the page) and 
attach the crash file here.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-20 Thread Hadrien
I applied the workaround and ran again the command. It seems that
nothing happens when I try to send the report:

hadrien@c18:~$ apport-cli --hanging -P `pidof -s gnome-shell`

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
  S: Send report (170.3 KB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C): s
hadrien@c18:~$ 


I also tried "V" to view the report and I get the same kind of report I 
attached previously.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-19 Thread Daniel van Vugt
Sorry, I forgot to mention that you may need to apply the workaround for
bug 994921 _first_.

Once you have done that you should find 'ubuntu-bug' and 'apport-cli'
etc start reporting bugs correctly.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-19 Thread Daniel van Vugt
Yes you can copy the link out of ssh into your local machine's web
browser to complete the bug creation. Please do that. Once you have that
link it does not matter which machine you use the web browser on the to
complete the process.

Unfortunately I cannot see the information we need in your attachment.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-19 Thread Hadrien
I cannot reproduce the problem with gedit. Maybe the problem arises only
with XWayland.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-19 Thread Hadrien
I ran the command and asked to save the report (creating a new bug
requires a Web browser).

** Attachment added: "apport.gnome-shell.4ck5xqq6.apport"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1749779/+attachment/5058370/+files/apport.gnome-shell.4ck5xqq6.apport

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-19 Thread Hadrien
Interestingly, doing the same with Sublime Text leads to the same
result.

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-18 Thread Daniel van Vugt
Please try this instead then:

  apport-cli --hanging -P `pidof -s gnome-shell`

That should eventually create a new bug. If it does then please mention
here what the new bug ID is.

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Title:
  System freeze when going back and forth fullscreen mode with Firefox

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-17 Thread Hadrien
I found the bug with my main computer which has an AMD gpu. I can
reproduce the bug with the PC I'm using to connect with SSH. I just need
to hold F11 down on Firefox. That PC has a nVidia gpu, so I guess the
problem is gpu vendor independent.

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Title:
  System freeze when going back and forth fullscreen mode with Firefox

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-17 Thread Hadrien
These are the processes that take the most of CPU time when the freeze
occurs:

  PID UTIL. PR  NIVIRTRESSHR S  %CPU %MEMTEMPS+ COM.
 
 1294 hadrien   20   0 4718668 345296  97152 R  67,4  2,1   1:37.87 gnome-shell 
 
 2477 hadrien   20   0 2324412 423468 147072 R  18,6  2,6   0:32.11 firefox 
 
 1322 hadrien   20   0 1528076  84308  69576 S  11,6  0,5   0:16.49 Xwayland
 
 2546 hadrien   20   0 2091172 203624 116160 R  11,6  1,2   0:19.49 Web Content 
 
  221 root  20   0   0  0  0 S  10,3  0,0   0:01.79 
kworker/u16:3

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Title:
  System freeze when going back and forth fullscreen mode with Firefox

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-17 Thread Hadrien
Hello Daniel. Thank you for your suggestion. However, I get this error:

hadrien@c18:~$ apport-cli -u 1749779 --hanging -P `pidof -s gnome-shell`
Usage: apport-cli [options] [symptom|pid|package|program path|.apport/.crash 
file]

apport-cli: error: -u/--update-bug option cannot be used together with
options for a new report

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Title:
  System freeze when going back and forth fullscreen mode with Firefox

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[Bug 1749779] Re: System freeze when going back and forth fullscreen mode with Firefox

2018-02-15 Thread Daniel van Vugt
Please install 'openssh-server' and log into the system from another
computer. Now reproduce the freeze and during the freeze, run this from
your ssh login:

  apport-cli -u 1749779 --hanging -P `pidof -s gnome-shell`

With some luck that will give us the information we need to debug this.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
  System freeze when going back and forth fullscreen mode with Firefox

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