[Bug 1836805] Re: screen frozen after reboot
Thanks. We will need to see more of the problem than the short extract provided so far: ==journalctl_extract.txt juil. 16 21:47:45 portable-ldlc gnome-shell[1165]: Failed to apply DRM plane transform 0: Permission non accordée juil. 16 21:47:47 portable-ldlc gnome-shell[1165]: WL: error in client communication (pid 1165) juil. 16 21:47:47 portable-ldlc org.gnome.Shell.desktop[1165]: (EE) juil. 16 21:47:47 portable-ldlc org.gnome.Shell.desktop[1165]: Fatal server error: juil. 16 21:47:47 portable-ldlc org.gnome.Shell.desktop[1165]: (EE) wl_drm@4: error 0: authenicate failed juil. 16 21:47:47 portable-ldlc org.gnome.Shell.desktop[1165]: (EE) juil. 16 21:47:48 portable-ldlc systemd[1]: systemd-hostnamed.service: Succeeded. juil. 16 21:47:50 portable-ldlc gnome-shell[1165]: X Wayland crashed; exiting ... Please reintroduce the bug and then collect the whole log from journalctl. If the bug has occurred during the current boot then run: journalctl -b0 > curboot.txt Or if the problem occurred during the previous boot then run: journalctl -b-1 > prevboot.txt and attach the resulting file. Also, since "X Wayland crashed", please follow these instructions to help us track that down: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Also affects: xorg-server (Ubuntu) Importance: Undecided Status: New ** Changed in: xorg-server (Ubuntu) Status: New => Incomplete ** No longer affects: gdm3 (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1836805 Title: screen frozen after reboot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1836805/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1836805] Re: screen frozen after reboot
A boot with 5.0.0-13 (available in boot menu after install) rather than default 5.0.0-20 provided the same symptoms. I changed /etc/gdm3/custom.conf to boot with xorg and ... it did work. I was able to run apport-collect. I guess I will stay in this configuration. Don't hesitate to tell me if you need me to run more tests to help solving this issue -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1836805 Title: screen frozen after reboot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1836805/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1836805] Re: screen frozen after reboot
apport information ** Tags added: apport-collected ** Description changed: After I installed Ubuntu 19.04 (fresh install with hard drive erasing), I was able to login once just after install. But then after reboot, the screen freezes in the middle of the boot process and I never get the login banner. I was able to launch the recovery mode and get some information through journalctl command and it seems that the problem is related to a Wayland server crash. I don't really know if the problem comes from Wayland or Gnome. The first worrying error message is : "gnome_shell[1165]: Failed to apply DRM plane transform 0: Permission non accordée" (ie, Permission denied in french) Thanks to the recovery mode I was able to upgrade via "apt-get update" and "apt-get upgrade", but the symptoms were the same after a reboot I uncommented the "Enable=true" flag of the [debug] section of /etc/gdm3/custom.conf and I provide and extract of the journalctl output related to the error as an attachment to this report (journalctl_extract.txt part). I also provide some system information (system.txt pat). I hope this may help to solve the issue. + --- + ProblemType: Bug + ApportVersion: 2.20.10-0ubuntu27.1 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 19.04 + InstallationDate: Installed on 2019-07-15 (2 days ago) + InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) + Package: gdm3 3.32.0-1ubuntu1 + PackageArchitecture: amd64 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=fr_FR.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 + Tags: disco + Uname: Linux 5.0.0-20-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + mtime.conffile..etc.gdm3.custom.conf: 2019-07-18T07:25:10.575513 ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1836805/+attachment/527/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1836805 Title: screen frozen after reboot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1836805/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1836805] Re: screen frozen after reboot
Please try the workaround in comment #3, and assuming that works please then run this command to send us more information about the system: apport-collect 1836805 ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1836805 Title: screen frozen after reboot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1836805/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1836805] Re: screen frozen after reboot
** Package changed: ubuntu => gdm3 (Ubuntu) ** Tags added: disco -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gdm3 in Ubuntu. https://bugs.launchpad.net/bugs/1836805 Title: screen frozen after reboot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1836805/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
