[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
*** This bug is a duplicate of bug 1856927 *** https://bugs.launchpad.net/bugs/1856927 Thanks. That's bug 1856927 so please subscribe there. ** This bug has been marked a duplicate of bug 1856927 totem crashed with SIGSEGV in build_flavored_key() from insert_key_mapping() -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
Now yes [img]https://i.imgur.com/OL6XmXr.png[/img] [img]https://i.imgur.com/5RpK7B8.png[/img] totem crashed with SIGSEGV in grl_tracker_setup_key_mappings() https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863548 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
If you found the crash file was: /var/crash/_usr_bin_totem.1000.crash then you would run: ubuntu-bug /var/crash/_usr_bin_totem.1000.crash or apport-cli /var/crash/_usr_bin_totem.1000.crash Since I can't see your computer I am unable to verify if that is the correct file name. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
See if that's what you want (!) If not, please put the correct command to be typed in the terminal https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863545 https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863546 -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
Don't type in "YOURFILE.crash" literally. Replace that with a path to your actual crash file. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
Both options failed ubuntu-bug YOURFILE.crash apport-cli YOURFILE.crash [img]https://i.imgur.com/8r7VyJW.png[/img] [img]https://i.imgur.com/ylqY7mD.png[/img] [img]https://i.imgur.com/CFS4pxJ.png[/img] The problem exists as can be seen in the attached images when opening this post. Now I don't know what else to do to try to send bug reports that you require. The last attempt to open the totem through the terminal presented the following message: edson @ edson-p6540br: ~ $ totem (totem: 8692): Clutter-WARNING **: 00: 27: 56.950: Whoever translated default: LTR did so wrongly. Segmentation failure (core image recorded) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
I have looked through that crash file and can confirm it is totem crashing, but it does not include a stack trace. To debug the problem further it must be reported with: ubuntu-bug YOURFILE.crash or if that doesn't work then try something like: apport-cli YOURFILE.crash ** Attachment removed: "Crash" https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+attachment/5328158/+files/usr_bin_totem.1000.crash.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
I ask you to analyze the content and then delete it. It was the only way to send crash data to the totem ** Attachment added: "Crash" https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+attachment/5328158/+files/usr_bin_totem.1000.crash.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
I ask you to analyze the content and then delete it. It was the only way to send crash data to the totem -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: totem (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
apport information ** Tags added: apport-collected focal ** Description changed: Hello Ubuntu Team When we click on the totem it opens and closes automatically, as seen in the gif image on the link below. [img]https://i.imgur.com/TYA8hrg.mp4[/img] I tried to report this error by ubuntu-bug -w, but an error message appears that can be seen in the gif image below. [img]https://i.imgur.com/xm9QSb9.mp4[/img] + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu16 + Architecture: amd64 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2019-04-28 (291 days ago) + InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) + Package: totem 3.34.1-2ubuntu1 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.4.0-12.15-generic 5.4.8 + Tags: focal + Uname: Linux 5.4.0-12-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-02-04 (9 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + XorgLog: Error: [Errno 2] Arquivo ou diretório inexistente: '/var/log/Xorg.0.log' + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1863184/+attachment/5328088/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1863184] Re: Application does not stay open on Ubuntu 20.04 and closes automatically
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1863184 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. FYI: rather than `ubuntu-bug -w` a `ubuntu-bug totem` may have worked. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to totem in Ubuntu. https://bugs.launchpad.net/bugs/1863184 Title: Application does not stay open on Ubuntu 20.04 and closes automatically To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/totem/+bug/1863184/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs