[Bug 1889295] Re: dual monitor display not working after login
** Attachment added: "lspcik.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+attachment/5397190/+files/lspcik.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1889295 Title: dual monitor display not working after login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1889295] Re: dual monitor display not working after login
** Attachment added: "xrandr.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+attachment/5397189/+files/xrandr.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1889295 Title: dual monitor display not working after login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1889295] Re: dual monitor display not working after login
** Attachment added: "journal.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+attachment/5397188/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1889295 Title: dual monitor display not working after login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1889295] Re: dual monitor display not working after login
Unfortunately that didn't get all the information we need. Please also run these commands: lspci -k > lspcik.txt journalctl -b0 > journal.txt xrandr --verbose > xrandr.txt and attach the resulting text files here. -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1889295 Title: dual monitor display not working after login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1889295] Re: dual monitor display not working after login
apport information ** Tags added: apport-collected ** Description changed: Results from a clean install of 20.04 with a forced update. When my system boots, the system comes up in dual monitor status (separated monitors). Once I log into my account the system reverts to a single monitor mode and the second monitor goes blank. If I attempt to change the display to dual monitors, both monitors are shown and defined correctly in the setup window (Built-in Laptop Monitor and HP 24"). However, once I click on apply, the system tries to reset to dual monitor, I would say several times, but fails and second monitor says that no signal is detected and to check the connection or cable. However, if I run Ubuntu (older version) from a thumb drive I have no problem with the dual monitor. I believe I am running the default video driver. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.4 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DisplayManager: gdm3 + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-07-25 (3 days ago) + InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) + Package: gnome-shell 3.36.1-5ubuntu1 + PackageArchitecture: amd64 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_US.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 + RelatedPackageVersions: mutter-common 3.36.3-0ubuntu0.20.04.1 + Tags: focal + Uname: Linux 5.4.0-42-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1889295/+attachment/5396948/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1889295 Title: dual monitor display not working after login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1889295] Re: dual monitor display not working after login
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1889295 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Tags added: focal ** Tags added: multimonitor ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1889295 Title: dual monitor display not working after login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
[Bug 1889295] Re: dual monitor display not working after login
** Package changed: gnome-control-center (Ubuntu) => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Desktop Bugs, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1889295 Title: dual monitor display not working after login To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1889295/+subscriptions -- desktop-bugs mailing list desktop-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/desktop-bugs
