I have the same issue and I have tried to add info about my system,
following the instructions in help.ubuntu.com/community/ReportingBugs to
gather information about my system and the firefox package. This did not
work as it should. I then did:

apport-cli -f -p firefox --save bug.apport

followed by:

ubuntu-bug -c bug.apport -u 1582200

This however, produced the message:

/usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without 
specifying a version first. Use gi.require_version('Wnck', '3.0') before import 
to ensure that the right version gets loaded.
  from gi.repository import GLib, Wnck, GdkX11, Gdk
Usage: ubuntu-bug [valg] [symptom|pid|pakke|programsti|.apport/.crash-fil]

ubuntu-bug: error: -u/--update-bug option cannot be used together with
options for a new report

And so, I am stuck. If anyone can help, I will gladly complete the
process.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to firefox in Ubuntu.
https://bugs.launchpad.net/bugs/1582200

Title:
  citrix does not start

Status in firefox package in Ubuntu:
  Confirmed

Bug description:
  Citrix is installed according the manuals but it does not switch to
  the other (external) system.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: firefox 46.0+build5-0ubuntu0.16.04.2
  ProcVersionSignature: Ubuntu 4.4.0-22.39-generic 4.4.8
  Uname: Linux 4.4.0-22-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ton        1702 F.... pulseaudio
  BuildID: 20160425114621
  Channel: Unavailable
  CurrentDesktop: XFCE
  Date: Mon May 16 13:56:47 2016
  ExecutablePath: /usr/lib/firefox/firefox
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2016-05-09 (7 days ago)
  InstallationMedia: Xubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  IpRoute:
   default via 192.168.2.254 dev wlp12s0  proto static  metric 600 
   169.254.0.0/16 dev wlp12s0  scope link  metric 1000 
   192.168.2.0/24 dev wlp12s0  proto kernel  scope link  src 192.168.2.14  
metric 600
  Locales: extensions.sqlite corrupt or missing
  MostRecentCrashID: bp-40d6e3ec-8d44-4421-891c-4fc972160509
  Plugins: Citrix Receiver for Linux - /opt/Citrix/ICAClient/npica.so 
(icaclient)
  PrefSources: prefs.js
  ProcEnviron:
   LANGUAGE=nl
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=46.0/20160425114621 (In use)
  RelatedPackageVersions: icaclient 13.3.0.344519
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  SubmittedCrashIDs: bp-40d6e3ec-8d44-4421-891c-4fc972160509
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/06/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A27
  dmi.board.name: 0W612R
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA27:bd12/06/2011:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn0W612R:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude E6500
  dmi.sys.vendor: Dell Inc.

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