Public bug reported:
I have checked all the basic things like making sure mute is off and
what not. So far no sound whatsoever. Any help is much appreciated.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11
Uname: Linux 4.8.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: charper 2065 F...m pulseaudio
/dev/snd/controlC1: charper 2065 F.... pulseaudio
/dev/snd/controlC0: charper 2065 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Feb 21 12:41:57 2017
InstallationDate: Installed on 2017-02-21 (0 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: charper 2065 F...m pulseaudio
/dev/snd/controlC1: charper 2065 F.... pulseaudio
/dev/snd/controlC0: charper 2065 F.... pulseaudio
Symptom_Jack: Speaker, ATAPI
Symptom_Type: No sound at all
Title: [Satellite S55D-A, IDT 92HD99BXX, Speaker, ATAPI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/28/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.40
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: VG10AD
dmi.board.vendor: AMD
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvr1.40:bd01/28/2014:svnTOSHIBA:pnSatelliteS55D-A:pvrPSKKSU-00K006:rvnAMD:rnVG10AD:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite S55D-A
dmi.product.version: PSKKSU-00K006
dmi.sys.vendor: TOSHIBA
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug xenial
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1666677
Title:
[Satellite S55D-A, IDT 92HD99BXX, Speaker, ATAPI] No sound at all
Status in alsa-driver package in Ubuntu:
New
Bug description:
I have checked all the basic things like making sure mute is off and
what not. So far no sound whatsoever. Any help is much appreciated.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.8.0-36.36~16.04.1-generic 4.8.11
Uname: Linux 4.8.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: charper 2065 F...m pulseaudio
/dev/snd/controlC1: charper 2065 F.... pulseaudio
/dev/snd/controlC0: charper 2065 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Feb 21 12:41:57 2017
InstallationDate: Installed on 2017-02-21 (0 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed
Symptom_Card: Built-in Audio - HD-Audio Generic
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: charper 2065 F...m pulseaudio
/dev/snd/controlC1: charper 2065 F.... pulseaudio
/dev/snd/controlC0: charper 2065 F.... pulseaudio
Symptom_Jack: Speaker, ATAPI
Symptom_Type: No sound at all
Title: [Satellite S55D-A, IDT 92HD99BXX, Speaker, ATAPI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/28/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.40
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: VG10AD
dmi.board.vendor: AMD
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias:
dmi:bvnInsydeCorp.:bvr1.40:bd01/28/2014:svnTOSHIBA:pnSatelliteS55D-A:pvrPSKKSU-00K006:rvnAMD:rnVG10AD:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite S55D-A
dmi.product.version: PSKKSU-00K006
dmi.sys.vendor: TOSHIBA
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