Public bug reported:

Everything works well, except the Headphone jack. The Headphones are
detected, they are not mutted in alsamixer and pavucontrol detects them
and detects sound is going to the headphones. However there is no sound.

With speakers everything is allright

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-45.49~18.04.2-generic 5.4.55
Uname: Linux 5.4.0-45-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  daniel     4502 F.... pulseaudio
 /dev/snd/pcmC0D0p:   daniel     4502 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep  5 14:22:55 2020
InstallationDate: Installed on 2018-02-19 (928 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Áudio Interno - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: Only some of outputs are working
Title: [UX430UA, Realtek ALC295, Black Headphone Out, Left] Playback problem
UpgradeStatus: Upgraded to bionic on 2018-09-21 (714 days ago)
dmi.bios.date: 12/16/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX430UA.201
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX430UA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX430UA.201:bd12/16/2016:svnASUSTeKCOMPUTERINC.:pnUX430UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX430UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: UX
dmi.product.name: UX430UA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-09-05T13:28:26.876229

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1894373

Title:
  [UX430UA, Realtek ALC295, Black Headphone Out, Left] Playback problem

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Everything works well, except the Headphone jack. The Headphones are
  detected, they are not mutted in alsamixer and pavucontrol detects
  them and detects sound is going to the headphones. However there is no
  sound.

  With speakers everything is allright

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-45.49~18.04.2-generic 5.4.55
  Uname: Linux 5.4.0-45-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.17
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  daniel     4502 F.... pulseaudio
   /dev/snd/pcmC0D0p:   daniel     4502 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Sep  5 14:22:55 2020
  InstallationDate: Installed on 2018-02-19 (928 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Áudio Interno - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: Only some of outputs are working
  Title: [UX430UA, Realtek ALC295, Black Headphone Out, Left] Playback problem
  UpgradeStatus: Upgraded to bionic on 2018-09-21 (714 days ago)
  dmi.bios.date: 12/16/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX430UA.201
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX430UA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX430UA.201:bd12/16/2016:svnASUSTeKCOMPUTERINC.:pnUX430UA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX430UA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: UX
  dmi.product.name: UX430UA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-09-05T13:28:26.876229

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