Having the same problem. Please fix this ASAP.

** Changed in: empathy (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1058508

Title:
  Popup with first message in conversation doesn't show in Gnome Shell

Status in “empathy” package in Ubuntu:
  Confirmed

Bug description:
  When someone begin new conversation with me often I miss first
  message, because it doesn't show. On second message popup appear.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: empathy 3.6.0-0ubuntu1
  ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
  Uname: Linux 3.5.0-15-generic i686
  NonfreeKernelModules: wl
  ApportVersion: 2.5.2-0ubuntu4
  Architecture: i386
  Date: Sat Sep 29 10:40:44 2012
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha i386 (20120826)
  SourcePackage: empathy
  UpgradeStatus: No upgrade log present (probably fresh install)

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