Public bug reported:

have updated system including fire fox but cannot play videos

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: firefox 45.0+build2-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.13.0-83.127-generic 3.13.11-ckt35
Uname: Linux 3.13.0-83-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mike       1360 F.... pulseaudio
BuildID: 20160304114926
Channel: Unavailable
CurrentDesktop: Unity
Date: Sun Mar 20 09:32:59 2016
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini 
or extensions.sqlite)
InstallationDate: Installed on 2016-03-14 (5 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IpRoute:
 default via 192.168.42.129 dev usb0  proto static 
 192.168.42.0/24 dev usb0  proto kernel  scope link  src 192.168.42.160  metric 
1
IwConfig:
 usb0      no wireless extensions.
 
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
Locales: extensions.sqlite corrupt or missing
Plugins:
 DivX® Web Player - /usr/lib/mozilla/plugins/libtotem-mully-plugin.so 
(totem-mozilla)
 QuickTime Plug-in 7.6.6 - 
/usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so (totem-mozilla)
 VLC Multimedia Plugin (compatible Videos 3.10.1) - 
/usr/lib/mozilla/plugins/libtotem-cone-plugin.so (totem-mozilla)
 Windows Media Player Plug-in 10 (compatible; Videos) - 
/usr/lib/mozilla/plugins/libtotem-gmp-plugin.so (totem-mozilla)
 iTunes Application Detector - 
/usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so 
(rhythmbox-mozilla)
PrefSources: prefs.js
ProcEnviron:
 LANGUAGE=en_AU:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=45.0/20160304114926 (In use)
RelatedPackageVersions:
 totem-mozilla     3.10.1-1ubuntu4
 rhythmbox-mozilla 3.0.2-0ubuntu2
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/11/2012
dmi.bios.vendor: LENOVO
dmi.bios.version: H0ET70WW (2.04 )
dmi.board.asset.tag: Not Available
dmi.board.name: 3259T7M
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: 
dmi:bvnLENOVO:bvrH0ET70WW(2.04):bd09/11/2012:svnLENOVO:pn3259T7M:pvrThinkPadEdgeE530:rvnLENOVO:rn3259T7M:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 3259T7M
dmi.product.version: ThinkPad Edge E530
dmi.sys.vendor: LENOVO

** Affects: firefox (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1559587

Title:
  wont play videos

Status in firefox package in Ubuntu:
  New

Bug description:
  have updated system including fire fox but cannot play videos

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: firefox 45.0+build2-0ubuntu0.14.04.1
  ProcVersionSignature: Ubuntu 3.13.0-83.127-generic 3.13.11-ckt35
  Uname: Linux 3.13.0-83-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mike       1360 F.... pulseaudio
  BuildID: 20160304114926
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Sun Mar 20 09:32:59 2016
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2016-03-14 (5 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IpRoute:
   default via 192.168.42.129 dev usb0  proto static 
   192.168.42.0/24 dev usb0  proto kernel  scope link  src 192.168.42.160  
metric 1
  IwConfig:
   usb0      no wireless extensions.
   
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  Plugins:
   DivX® Web Player - /usr/lib/mozilla/plugins/libtotem-mully-plugin.so 
(totem-mozilla)
   QuickTime Plug-in 7.6.6 - 
/usr/lib/mozilla/plugins/libtotem-narrowspace-plugin.so (totem-mozilla)
   VLC Multimedia Plugin (compatible Videos 3.10.1) - 
/usr/lib/mozilla/plugins/libtotem-cone-plugin.so (totem-mozilla)
   Windows Media Player Plug-in 10 (compatible; Videos) - 
/usr/lib/mozilla/plugins/libtotem-gmp-plugin.so (totem-mozilla)
   iTunes Application Detector - 
/usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so 
(rhythmbox-mozilla)
  PrefSources: prefs.js
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  Profiles: Profile0 (Default) - LastVersion=45.0/20160304114926 (In use)
  RelatedPackageVersions:
   totem-mozilla     3.10.1-1ubuntu4
   rhythmbox-mozilla 3.0.2-0ubuntu2
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/11/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: H0ET70WW (2.04 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 3259T7M
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrH0ET70WW(2.04):bd09/11/2012:svnLENOVO:pn3259T7M:pvrThinkPadEdgeE530:rvnLENOVO:rn3259T7M:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 3259T7M
  dmi.product.version: ThinkPad Edge E530
  dmi.sys.vendor: LENOVO

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