[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-06-11 Thread Launchpad Bug Tracker
[Expired for hplip (Ubuntu) because there has been no activity for 60 days.] ** Changed in: hplip (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Till Kamppeter
Please follow the instructions of the sections CUPS error_log and Capturing print job data on https://wiki.ubuntu.com/DebuggingPrintingProblems. Thanks. ** Package changed: cups (Ubuntu) = hplip (Ubuntu) ** Also affects: hplip Importance: Undecided Status: New -- You received this

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Till Kamppeter
Can someone of the HPLIP developers at HP have a look into this problem? Thanks. ** Changed in: hplip Status: New = Incomplete ** Changed in: hplip (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Narain Scott
** Attachment added: Page 1 of bad testpage https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1168036/+attachment/3642063/+files/1168036_page_0001.pnm -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Narain Scott
** Attachment added: Page 2 of bad testpage https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1168036/+attachment/3642064/+files/1168036_page_0002.pnm -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Narain Scott
File format is: PostScript document text conforming DSC level 3.0, Level 1 ** Attachment added: Bad printout from testpage https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1168036/+attachment/3642101/+files/printout -- You received this bug notification because you are a member of

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Narain Scott
I also have bug 1167484 opened with the hplip folks. Like I said, I'm new to Ubuntu and I was not shure whether this was a lplip problem or a CUPS problem. My suspicion is that it's a probable user error but I've run out of ideas so I've turned to the experts. Thank you. -- You received this bug

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Narain Scott
** Attachment added: CUPS error log https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1168036/+attachment/3642095/+files/error_log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu.

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Till Kamppeter
Marked your second bug report as duplicate of this one as it is about the same problem. Most probably there is going something wrong in HPLIP, therefore I have assigned this bug to HPLIP, both the Ubuntu package and the upstream project at HP. -- You received this bug notification because you

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Till Kamppeter
To the HP developers at HP: the duplicate bug 1167484 contains a troubleshooter log. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1168036 Title: hp4620 prints junk Status in HP

[Desktop-packages] [Bug 1168036] Re: hp4620 prints junk

2013-04-12 Thread Narain Scott
Sanjay, I tried your suggestion with poor results. Maybe that's a clue. I attached the printer to the USB and redirected the cat as you said but the printer did not detect anything. I tried waking the printer with the power button and tried the cat again but nothing happened. I removed the