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Even though it may seems as an apport bug, the faulty code is located at /usr/share/apport/package-hooks/source_gnome-shell.py which should be reported against the gnome-shell-common package, however since the system reporting the error is using a gnome ppa, even that package may be provided by the ppa instead of the official repositories. If you are interested in learning more about software repositories, Ubuntu and apport hooks the following pages should be informative: 1. http://www.ubuntu.com/community/ubuntustory/components - information about Ubuntu repositories 2. https://help.ubuntu.com/community/Repositories - information regarding managing repositories. 3. https://wiki.ubuntu.com/MeetingLogs/devweek0909/ApportPkgHooks ** Package changed: apport (Ubuntu) => ubuntu ** Changed in: ubuntu Status: Confirmed => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1171316 Title: TypeError: add_info() takes 1 positional argument but 2 were given Status in Ubuntu: Invalid Bug description: Raring i386 + gnome3-team ppas I first try to report against gnome-shell, but apport fail to recognize it as a "gnome3-team" package, and abort due to "third party package". And got these details written into the terminal: oem@oem-desktop:~$ ubuntu-bug gnome-shell ERROR: hook /usr/share/apport/package-hooks/source_gnome-shell.py crashed: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport/report.py", line 197, in _run_hook symb['add_info'](report, ui) TypeError: add_info() takes 1 positional argument but 2 were given During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport/report.py", line 202, in _run_hook symb['add_info'](report) File "/usr/share/apport/package-hooks/source_gnome-shell.py", line 16, in add_info if apport.packaging.get_package_origin('gnome-shell').startswith('LP-PPA-gnome3-team'): AttributeError: 'NoneType' object has no attribute 'startswith' oem@oem-desktop:~$ ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: apport 2.9.2-0ubuntu8 ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8 Uname: Linux 3.8.0-19-generic i686 NonfreeKernelModules: nvidia ApportLog: ApportVersion: 2.9.2-0ubuntu8 Architecture: i386 Date: Mon Apr 22 08:03:42 2013 MarkForUpload: True PackageArchitecture: all SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1171316/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp