apport information

** Attachment added: "IwConfig.txt"
   
https://bugs.launchpad.net/bugs/1175849/+attachment/3663214/+files/IwConfig.txt

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https://bugs.launchpad.net/bugs/1175849

Title:
  firefox in-browser pdf viewer choosing wrong character enconding

Status in “firefox” package in Ubuntu:
  New

Bug description:
  Often when I view pdf documents online using firefox's built in PDF
  viewer, the chosen character encoding or font is wrong.

  So the text is unreadable. English documents are printed in something like 
Tibetan script, for example.
  --- 
  AddonCompatCheckDisabled: False
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chris      2337 F.... pulseaudio
  BuildID: 20130417085609
  Channel: Unavailable
  DistroRelease: Ubuntu 13.04
  ForcedLayersAccel: False
  IfupdownConfig:
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2012-09-02 (242 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120902)
  IpRoute:
   default via 192.168.1.254 dev wlan0  proto static 
   169.254.0.0/16 dev wlan0  scope link  metric 1000 
   192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.67  metric 
9 
   192.168.122.0/24 dev virbr0  proto kernel  scope link  src 192.168.122.1
  MarkForUpload: True
  MostRecentCrashID: bp-bc188100-3ee6-4b60-ba94-d93422130218
  Package: firefox 20.0+build1-0ubuntu2
  PackageArchitecture: amd64
  Plugins:
   Gnome Shell Integration - 
/usr/lib/mozilla/plugins/libgnome-shell-browser-plugin.so (gnome-shell)
   IcedTea-Web Plugin (using IcedTea-Web 1.3.2 (1.3.2-1ubuntu1)) - 
/usr/lib/jvm/java-7-openjdk-amd64/jre/lib/amd64/IcedTeaPlugin.so 
(icedtea-7-plugin)
   iTunes Application Detector - 
/usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so 
(rhythmbox-mozilla)
   Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
  PrefSources:
   prefs.js
   
[Profile]/extensions/{3d7eb24f-2740-49df-8937-200b1cc08f8a}/defaults/preferences/flashblock.js
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Profiles: Profile0 (Default) - LastVersion=20.0/20130417085609 (In use)
  RelatedPackageVersions:
   gnome-shell       3.9.1+git20130430.18107d56-0ubuntu1~13.04~ricotz0
   icedtea-7-plugin  1.3.2-1ubuntu1
   rhythmbox-mozilla 2.99.1-0ubuntu1~raring1
  RfKill:
   0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
  RunningIncompatibleAddons: False
  SubmittedCrashIDs:
   bp-bc188100-3ee6-4b60-ba94-d93422130218
   bp-540d1d94-16cf-4a90-8171-cda8a2130218
   bp-1cd27ba4-b8fa-4656-92ba-2d9562130126
  Tags: gnome3-ppa third-party-packages raring
  Uname: Linux 3.8.0-19-generic x86_64
  UpgradeStatus: Upgraded to raring on 2012-12-17 (136 days ago)
  UserGroups: adm cdrom dip libvirtd lp lpadmin plugdev sambashare sudo
  WifiSyslog:
   May  2 15:06:45 dellie-linux wpa_supplicant[1867]: wlan0: WPA: Group 
rekeying completed with 20:76:00:07:b0:d4 [GTK=CCMP]
   May  2 16:06:44 dellie-linux wpa_supplicant[1867]: wlan0: WPA: Group 
rekeying completed with 20:76:00:07:b0:d4 [GTK=CCMP]
   May  2 17:06:42 dellie-linux wpa_supplicant[1867]: wlan0: WPA: Group 
rekeying completed with 20:76:00:07:b0:d4 [GTK=CCMP]
   May  2 18:06:41 dellie-linux wpa_supplicant[1867]: wlan0: WPA: Group 
rekeying completed with 20:76:00:07:b0:d4 [GTK=CCMP]
  dmi.bios.date: 12/07/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A14
  dmi.board.name: 0G848F
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA14:bd12/07/2009:svnDellInc.:pnInspiron1545:pvr:rvnDellInc.:rn0G848F:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Inspiron 1545
  dmi.sys.vendor: Dell Inc.

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