Public bug reported:

If print jobs are queeued when the rpinter is not plugged to the system
the print jobs are in the queue list, but pending for printing.

If the printer is pluged to the system afterwards, sometiimes the print
jobs are wiped out from the queue.

It may be arround 50% of all cases this way.

Steps to reproduce:

1.Start your system without attached printer(all drivers are installed and the 
system knows the printer in general)
2.Start firefox and send some printjobs to the job queque
3.Attach your printer to the still running system.
5.Call the pint job list/queque from system settings -> printer -> your printer 
model -> waiting queue
6.See that all print jobs you have just send before are wiped out of the list.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: system-config-printer-gnome 1.3.12+20130308-0ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
Uname: Linux 3.8.0-22-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Sat May 25 16:28:07 2013
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InstallationDate: Installed on 2013-01-13 (132 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
InterpreterPath: /usr/bin/python2.7
Lpstat: device for Officejet-Pro-8000-A809: 
hp:/usb/Officejet_Pro_8000_A809?serial=CN0462M1ZG
MachineType: Hewlett-Packard HP 655 Notebook PC
MarkForUpload: True
PackageArchitecture: all
Papersize: a4
PpdFiles: Officejet-Pro-8000-A809: HP Officejet Pro 8000 a809, hpcups 3.13.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic 
root=UUID=26debf37-b34b-4045-b8d6-9e5fb9ed9852 ro splash quiet vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: Upgraded to raring on 2013-04-18 (36 days ago)
dmi.bios.date: 04/27/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.02
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 1885
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 66.11
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnInsyde:bvrF.02:bd04/27/2012:svnHewlett-Packard:pnHP655NotebookPC:pvr0798100000005210002600000:rvnHewlett-Packard:rn1885:rvr66.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 655 Notebook PC
dmi.product.version: 0798100000005210002600000
dmi.sys.vendor: Hewlett-Packard

** Affects: system-config-printer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/1184149

Title:
  printer queue is wiped out when printer is pluged in

Status in “system-config-printer” package in Ubuntu:
  New

Bug description:
  If print jobs are queeued when the rpinter is not plugged to the
  system the print jobs are in the queue list, but pending for printing.

  If the printer is pluged to the system afterwards, sometiimes the
  print jobs are wiped out from the queue.

  It may be arround 50% of all cases this way.

  Steps to reproduce:

  1.Start your system without attached printer(all drivers are installed and 
the system knows the printer in general)
  2.Start firefox and send some printjobs to the job queque
  3.Attach your printer to the still running system.
  5.Call the pint job list/queque from system settings -> printer -> your 
printer model -> waiting queue
  6.See that all print jobs you have just send before are wiped out of the list.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: system-config-printer-gnome 1.3.12+20130308-0ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
  Uname: Linux 3.8.0-22-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  Date: Sat May 25 16:28:07 2013
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2013-01-13 (132 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for Officejet-Pro-8000-A809: 
hp:/usb/Officejet_Pro_8000_A809?serial=CN0462M1ZG
  MachineType: Hewlett-Packard HP 655 Notebook PC
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: Officejet-Pro-8000-A809: HP Officejet Pro 8000 a809, hpcups 3.13.3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic 
root=UUID=26debf37-b34b-4045-b8d6-9e5fb9ed9852 ro splash quiet vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: Upgraded to raring on 2013-04-18 (36 days ago)
  dmi.bios.date: 04/27/2012
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.02
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1885
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 66.11
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.02:bd04/27/2012:svnHewlett-Packard:pnHP655NotebookPC:pvr0798100000005210002600000:rvnHewlett-Packard:rn1885:rvr66.11:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 655 Notebook PC
  dmi.product.version: 0798100000005210002600000
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1184149/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to