Public bug reported: I've been using this printer on Ubuntu for several years. It's always worked great.
Since upgrading to Raring, every document I print with LibreOffice or Okular prints offset high and to the right. But if I save the same ODT document to a PDF from LibreOffice, and then print it with Adobe Acrobat Reader in Ubuntu, it prints correctly. I have tried deleting the printer in CUPS and readding it, and I have tried purging and reinstalling the Brother printer driver packages, but neither made any difference. I have three Ubuntu Raring systems printing to this printer, and all three exhibit this bug. This is very frustrating, because it used to work perfectly, and now I have to jump through extra hoops just to print like I used to. Please help me debug and fix this. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: cups 1.6.2-1ubuntu5 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 Date: Fri Sep 27 12:26:14 2013 InstallationDate: Installed on 2010-05-20 (1226 days ago) InstallationMedia: Kubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427) Lpstat: device for Brother_HL2270DW: lpd://brotherhl2270dw/BINARY_P1 MachineType: System manufacturer System Product Name MarkForUpload: True Papersize: letter PpdFiles: Brother_HL2270DW: Brother HL2270DW for CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=e3d95eec-f6ce-426f-b110-6633ff6f62c3 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to raring on 2013-07-06 (82 days ago) dmi.bios.date: 08/04/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0602 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5Q PRO TURBO dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0602:bd08/04/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPROTURBO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug raring -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1232161 Title: LibreOffice, Okular print offset high and right; Acroread prints correctly Status in “cups” package in Ubuntu: New Bug description: I've been using this printer on Ubuntu for several years. It's always worked great. Since upgrading to Raring, every document I print with LibreOffice or Okular prints offset high and to the right. But if I save the same ODT document to a PDF from LibreOffice, and then print it with Adobe Acrobat Reader in Ubuntu, it prints correctly. I have tried deleting the printer in CUPS and readding it, and I have tried purging and reinstalling the Brother printer driver packages, but neither made any difference. I have three Ubuntu Raring systems printing to this printer, and all three exhibit this bug. This is very frustrating, because it used to work perfectly, and now I have to jump through extra hoops just to print like I used to. Please help me debug and fix this. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: cups 1.6.2-1ubuntu5 ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6 Uname: Linux 3.8.0-30-generic x86_64 ApportVersion: 2.9.2-0ubuntu8.3 Architecture: amd64 Date: Fri Sep 27 12:26:14 2013 InstallationDate: Installed on 2010-05-20 (1226 days ago) InstallationMedia: Kubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427) Lpstat: device for Brother_HL2270DW: lpd://brotherhl2270dw/BINARY_P1 MachineType: System manufacturer System Product Name MarkForUpload: True Papersize: letter PpdFiles: Brother_HL2270DW: Brother HL2270DW for CUPS ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=e3d95eec-f6ce-426f-b110-6633ff6f62c3 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to raring on 2013-07-06 (82 days ago) dmi.bios.date: 08/04/2009 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 0602 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5Q PRO TURBO dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0602:bd08/04/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5QPROTURBO:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1232161/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp