[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-08 Thread Chris Plummer
For Saucy, I've been using the 319 driver from Ubuntu - https://launchpad.net/ubuntu/+source/nvidia-graphics-drivers-319. In my tests with 14.04, I kept the Nouveau driver installed; the same is true for my tests with 12.04.2, which I used the Nouveau driver for. The bug is reproducible if I use

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-07 Thread Christopher M. Penalver
Chris Plummer, thank you for performing the requested test. Just to confirm, when you initially reported this bug with Saucy, were you using the drivers from a Ubuntu repository as noted here

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-06 Thread Chris Plummer
Hey Chris, I installed the 01-06-2014 nightly build alongside my ubuntu 13.10 (the live DVD operation just gave me a blank screen) - the issue still occurs and is easily reproducible. Please advise on any other steps you wish me to take to test this. -- You received this bug notification

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-06 Thread Chris Plummer
apport information ** Tags added: apport-collected has-workaround regression reproducible trusty ** Description changed: 1)cplummer@cplummer-dl:~$ lsb_release -rd Description: Ubuntu 13.10 Release: 13.10 2) cplummer@cplummer-dl:~$ sudo apt-cache policy xorg xorg:

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-06 Thread Christopher M. Penalver
Chris Plummer, thank you for providing this requested information. As per your https://launchpadlibrarian.net/161732594/BootDmesg.txt : [0.599043] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored ... [2.222479] irq 16: nobody cared (try booting with the irqpoll option) [2.222485]

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-06 Thread Chris Plummer
Hey Chris, Thanks for letting me know! I had upgraded the BIOS a while back, but forgot to check for updates after. I've installed the new BIOS using wine and the DELL exe file, as you can see: cplummer@cplummer-dl:~$ sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date A16

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-06 Thread Chris Plummer
Sorry, I should be more clear - after the BIOS update, the issue still occurs, both on 13.10 and the nightly 14.04 that I've installed alongside it. My detailed 'what happened' description is how I verified that it still happens after the BIOS update. Thanks, Chris -- You received this bug

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-06 Thread Christopher M. Penalver
Chris Plummer, thank you for updating your BIOS. Could you please boot with the irqpoll kernel parameter following https://help.ubuntu.com/community/BootOptions and advise if this changes anything? ** Tags removed: bios-outdated-a16 ** Tags added: latest-bios-a16 -- You received this bug

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-06 Thread Chris Plummer
Just tried it on the nightly build and the problem still happens - I'm not sure if it was like this before, but if I try to reproduce now, it happens about 6 times out of 8. A couple of times it worked fine, but never twice in a row. Usually, the screen goes black and then the unlock password

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-06 Thread Chris Plummer
When I removed the 'irqpoll' option, it still occurred, but a lot less frequently - it seemed like it was almost 1 out of 2 times it would happen. I actualy did have a streak of 5 or 6 times that I locked the screen and it worked fine. I got the 'one screen is still unlocked' problem a couple of

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-06 Thread Christopher M. Penalver
Chris Plummer, thank you for providing the requested information. Could you please provide the missing information following https://help.ubuntu.com/community/DebuggingIRQProblems ? ** Tags removed: has-workaround regression reproducible ** Tags added: regression-potential ** Package changed:

[Desktop-packages] [Bug 1257327] Re: Ubuntu 13.10 dual monitor screen lock causes windows to disappear off-screen

2014-01-05 Thread Christopher M. Penalver
Chris Plummer, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from