Public bug reported: This printer has installed OK then after some use fails with the following message. HP LaserJet Professional p1102w, hpcups 3.13.9, requires proprietary plugin and state Stopped - Backend /usr/lib/cups/backend/hp does not exist! repeated attempts to reinstall have failed. Don't know where to go next ubuntu 13.04 give trouble after updates. often fails and now will not reinstall at all. There was an error during the CUPS operation: 'client-error-not-possible'
ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: cups 1.7.0~rc1-0ubuntu5.2 ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3 Uname: Linux 3.11.0-17-generic i686 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: i386 CurrentDmesg: [ 33.816197] b44 ssb0:0 eth0: Flow control is off for TX and off for RX [ 33.816431] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready [ 233.140058] nouveau [ DRM] Calling LVDS script 6: [ 233.140071] nouveau [ DRM] 0xE146: Parsing digital output script table Date: Tue Feb 25 21:35:51 2014 InstallationDate: Installed on 2014-02-16 (10 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2) Lpstat: device for HP_LaserJet_Professional_P1102w: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q93422TPR1a MachineType: Dell Inc. Inspiron 9300 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: HP_LaserJet_Professional_P1102w: HP LaserJet Professional p1102w, hpcups 3.13.9, requires proprietary plugin ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=d84f067c-19fd-4c34-9442-f95d63e6d6b9 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to saucy on 2014-02-16 (9 days ago) dmi.bios.date: 06/21/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A04 dmi.board.name: 0C5668 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA04:bd06/21/2005:svnDellInc.:pnInspiron9300:pvr:rvnDellInc.:rn0C5668:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Inspiron 9300 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.apparmor.d.usr.sbin.cupsd: 2014-01-14T09:51:24 mtime.conffile..etc.cups.cups.files.conf: 2014-01-14T09:51:11 mtime.conffile..etc.cups.cupsd.conf: 2014-02-15T21:53:02.036751 mtime.conffile..etc.cups.cupsd.conf.default: 2014-01-14T09:51:11 mtime.conffile..etc.init.cups.conf: 2014-01-14T09:51:24 ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: apport-bug i386 saucy -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1284970 Title: HP LaserJet Professional p1102w, hpcups 3.13.9, requires proprietary plugin Status in “cups” package in Ubuntu: New Bug description: This printer has installed OK then after some use fails with the following message. HP LaserJet Professional p1102w, hpcups 3.13.9, requires proprietary plugin and state Stopped - Backend /usr/lib/cups/backend/hp does not exist! repeated attempts to reinstall have failed. Don't know where to go next ubuntu 13.04 give trouble after updates. often fails and now will not reinstall at all. There was an error during the CUPS operation: 'client-error-not-possible' ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: cups 1.7.0~rc1-0ubuntu5.2 ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3 Uname: Linux 3.11.0-17-generic i686 ApportVersion: 2.12.5-0ubuntu2.2 Architecture: i386 CurrentDmesg: [ 33.816197] b44 ssb0:0 eth0: Flow control is off for TX and off for RX [ 33.816431] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready [ 233.140058] nouveau [ DRM] Calling LVDS script 6: [ 233.140071] nouveau [ DRM] 0xE146: Parsing digital output script table Date: Tue Feb 25 21:35:51 2014 InstallationDate: Installed on 2014-02-16 (10 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2) Lpstat: device for HP_LaserJet_Professional_P1102w: hp:/usb/HP_LaserJet_Professional_P1102w?serial=000000000Q93422TPR1a MachineType: Dell Inc. Inspiron 9300 MarkForUpload: True Papersize: letter PccardctlIdent: Socket 0: no product info available PccardctlStatus: Socket 0: no card PpdFiles: HP_LaserJet_Professional_P1102w: HP LaserJet Professional p1102w, hpcups 3.13.9, requires proprietary plugin ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-17-generic root=UUID=d84f067c-19fd-4c34-9442-f95d63e6d6b9 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to saucy on 2014-02-16 (9 days ago) dmi.bios.date: 06/21/2005 dmi.bios.vendor: Dell Inc. dmi.bios.version: A04 dmi.board.name: 0C5668 dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA04:bd06/21/2005:svnDellInc.:pnInspiron9300:pvr:rvnDellInc.:rn0C5668:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Inspiron 9300 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.apparmor.d.usr.sbin.cupsd: 2014-01-14T09:51:24 mtime.conffile..etc.cups.cups.files.conf: 2014-01-14T09:51:11 mtime.conffile..etc.cups.cupsd.conf: 2014-02-15T21:53:02.036751 mtime.conffile..etc.cups.cupsd.conf.default: 2014-01-14T09:51:11 mtime.conffile..etc.init.cups.conf: 2014-01-14T09:51:24 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1284970/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp