Public bug reported: Laptop Model: ASUS K55N-DS81 Touchpad: stock Ubuntu Version: 14.04 LTS
This problem first began happening a few months ago when operating on 13.10, but was temporarily resolved with an external mouse. I was hoping Ubuntu 14.04 LTS would fix this bug, but it did not. When I inputted the following command in the terminal: cat /proc/bus/input/devices no mention of the touchpad driver was found. When I attempted to install touchpad drivers, everything was up to date, but my there was no recognition of the touchpad. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xserver-xorg-input-synaptics 1.7.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2 Uname: Linux 3.13.0-30-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CurrentDesktop: Unity Date: Mon Jun 30 11:10:37 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu InstallationDate: Installed on 2014-06-30 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. K55N ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=4de8474d-f64d-41ad-9f59-09385fce43c5 ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/07/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55N dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd09/07/2012:svnASUSTeKCOMPUTERINC.:pnK55N:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55N:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55N dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. peripherals: /desktop/gnome/peripherals/touchpad: touchpad_enabled = true version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Mon Jun 30 10:14:53 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.1-0ubuntu2 xserver.video_driver: radeon ** Affects: xserver-xorg-input-synaptics (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty ubuntu -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-input-synaptics in Ubuntu. https://bugs.launchpad.net/bugs/1335951 Title: Touchpad unresponsive Status in “xserver-xorg-input-synaptics” package in Ubuntu: New Bug description: Laptop Model: ASUS K55N-DS81 Touchpad: stock Ubuntu Version: 14.04 LTS This problem first began happening a few months ago when operating on 13.10, but was temporarily resolved with an external mouse. I was hoping Ubuntu 14.04 LTS would fix this bug, but it did not. When I inputted the following command in the terminal: cat /proc/bus/input/devices no mention of the touchpad driver was found. When I attempted to install touchpad drivers, everything was up to date, but my there was no recognition of the touchpad. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: xserver-xorg-input-synaptics 1.7.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2 Uname: Linux 3.13.0-30-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CurrentDesktop: Unity Date: Mon Jun 30 11:10:37 2014 DistUpgraded: Fresh install DistroCodename: trusty DistroVariant: ubuntu InstallationDate: Installed on 2014-06-30 (0 days ago) InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417) MachineType: ASUSTeK COMPUTER INC. K55N ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=UUID=4de8474d-f64d-41ad-9f59-09385fce43c5 ro quiet splash vt.handoff=7 SourcePackage: xserver-xorg-input-synaptics UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/07/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 217 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: K55N dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr217:bd09/07/2012:svnASUSTeKCOMPUTERINC.:pnK55N:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55N:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: K55N dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. peripherals: /desktop/gnome/peripherals/touchpad: touchpad_enabled = true version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.52-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5 version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2 xserver.bootTime: Mon Jun 30 10:14:53 2014 xserver.configfile: default xserver.errors: xserver.logfile: /var/log/Xorg.0.log xserver.version: 2:1.15.1-0ubuntu2 xserver.video_driver: radeon To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1335951/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp