Public bug reported:
Hi all.
After last update of Ubuntu 14.04, the headphones outpt stopped working,
although the speaker works fine.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mordrec 2095 F.... pulseaudio
mordrec 3051 F.... alsamixer
/dev/snd/pcmC0D0c: mordrec 2095 F...m pulseaudio
/dev/snd/pcmC0D0p: mordrec 2095 F...m pulseaudio
CurrentDesktop: GNOME
Date: Sat Jul 5 12:02:22 2014
InstallationDate: Installed on 2014-06-29 (5 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Audio Interno - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mordrec 2095 F.... pulseaudio
mordrec 3051 F.... alsamixer
/dev/snd/pcmC0D0c: mordrec 2095 F...m pulseaudio
/dev/snd/pcmC0D0p: mordrec 2095 F...m pulseaudio
Symptom_Jack: Black Headphone Out, Right
Symptom_Type: No sound at all
Title: [S550CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: S550CB.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: S550CB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrS550CB.202:bd03/18/2013:svnASUSTeKCOMPUTERINC.:pnS550CB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS550CB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: S550CB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug third-party-packages trusty
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1338038
Title:
[S550CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
Status in “alsa-driver” package in Ubuntu:
New
Bug description:
Hi all.
After last update of Ubuntu 14.04, the headphones outpt stopped working,
although the speaker works fine.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mordrec 2095 F.... pulseaudio
mordrec 3051 F.... alsamixer
/dev/snd/pcmC0D0c: mordrec 2095 F...m pulseaudio
/dev/snd/pcmC0D0p: mordrec 2095 F...m pulseaudio
CurrentDesktop: GNOME
Date: Sat Jul 5 12:02:22 2014
InstallationDate: Installed on 2014-06-29 (5 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Audio Interno - HDA Intel PCH
Symptom_DevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mordrec 2095 F.... pulseaudio
mordrec 3051 F.... alsamixer
/dev/snd/pcmC0D0c: mordrec 2095 F...m pulseaudio
/dev/snd/pcmC0D0p: mordrec 2095 F...m pulseaudio
Symptom_Jack: Black Headphone Out, Right
Symptom_Type: No sound at all
Title: [S550CB, Realtek ALC270, Black Headphone Out, Right] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: S550CB.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: S550CB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrS550CB.202:bd03/18/2013:svnASUSTeKCOMPUTERINC.:pnS550CB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnS550CB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: S550CB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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